Steven

This plugin requires  1.6 or greater.
When using the <a href="https://wordpress.org/extend/plugins/easy-digital-downloads/" rel="ugc">Easy Digital Downloads</a> plugin to sell digital downloads, this plugin will allow you to optionally add a change log and version number to each of your downloads.
What does EDD Changelog do?
It does a few things…
<ul>
<li>It adds a metabox to the download post page that allows you to enter the change log and the current version number.</li>
<li>It’ll automatically append the change log at the end of the download’s product page in a collapsible container. If you do not want to automatically append the change log, there is an option to turn this feature off per download.</li>
<li>It also adds a new shortcode, <code>[edd_changelog]</code>. This shortcode when used on a download page will automatically show the current downloads change log. The shortcode has 4 options, <code>id</code>, <code>toggle</code>, <code>show</code> and <code>hide</code>.</li>
<li>The change log and version will also be inserted in the <code>[edd_receipt]</code> shortcode under the download link. The change log is presented as a link, that when clicked, will show in a lightbox.</li>
</ul>
What about <a href="https://easydigitaldownloads.com/extension/software-licensing/" rel="nofollow ugc">EDD Software Licensing</a>?
This plugin completely compatible. If you’re not yet using <a href="https://easydigitaldownloads.com/extension/software-licensing/" rel="nofollow ugc">EDD Software Licensing</a> and you decide to start, <a href="https://easydigitaldownloads.com/extension/software-licensing/" rel="nofollow ugc">EDD Software Licensing</a> will automagically use the change log and version number you entered using this plugin. If you are using <a href="https://easydigitaldownloads.com/extension/software-licensing/" rel="nofollow ugc">EDD Software Licensing</a> this plugin will avoid redundancy and will use the change log and version entered into it.

EDD Changelog

Great Plugin Keep it Updated

Would be nice the option of adding each version as a separate entry



Great plugin

Add a new metabox to the download where you can input the changelog. The changelog will be appended to the download page and the purchase history.

Danny van Kooten

ibericode

Thomas Maier

Help Scout integration for Easy Digital Downloads is a WordPress plugin that will show customer information right from your Help Scout dashboard.
Activating the plugin and configuring the integration will add the following information to your Help Scout dashboard:
<ul>
<li>The name of the customer and link to the profile page in EDD</li>
<li>All purchased “downloads”</li>
<li>Orders with status and link to payment providers</li>
</ul>
If using the Software Licensing add-on, the following information is shown as well:
<ul>
<li>License keys. Links to the site manager in Easy Digital Downloads.</li>
<li>Active sites, with a link to deactivate the license for the given site.</li>
<li>Links to purchase an upgrade directly</li>
</ul>
When using Easy Digital Downloads with Recurring Payments:
<ul>
<li>Subscriptions and their status</li>
</ul>
How to install and configure
Have a look at the <a href="https://wordpress.org/plugins/edd-helpscout/installation/" rel="ugc">installation instructions</a>.
Please note that Help Scout changed their App interface. This plugin uses custom legacy apps, which you can learn more about <a href="https://secure.helpscout.net/apps/custom" rel="nofollow ugc">here</a>.
More information
<ul>
<li>Developers; follow or contribute to the <a href="https://github.com/webzunft/edd-helpscout" rel="nofollow ugc">plugin on GitHub</a></li>
<li>Other <a href="https://profiles.wordpress.org/webzunft/#content-plugins" rel="nofollow ugc">WordPress plugins</a> by Thomas Maier</li>
</ul>

Help Scout integration for Easy Digital Downloads

Thanks for the updating the plugin, and for your support, this plugin has been very useful.

Works great!

This plugin is indispensable for an EDD shop using Help Scout. It bridges the gap between the two apps, saving support agents time. It works perfectly.

Thank you Thomas for picking up development of the plugin and Danny for launching it years ago.

Indispensable

If you are using Easy Digital Downloads, and run your support through Helpscout this plugin is a must.

It's really simple, and it works. It saves me tons of time looking up customer records, licences, processing refunds, etc. Really makes Helpscout a much more viable tool for running your customer support and technical support.

@webzunft Thank you so much for taking this plugin over and getting it working again. I was rather upset when it stopped working, and appeared to be no longer supported.

Makes my workday so much easier

We have been using this for a couple of years. Works amazingly well. Huge timesaver!

Great

Using the plugin on two websites with thousands of customers, and the plugin has saved us hours of time and efforts! 
It's easy to look up customer records with a single click and manage their Licenses. 

Thanks a ton, Thomas, for sharing your fantastic work with us! 

Huge time saver!

Before doing my support rounds on Help Scout I decided to installed this. I've just installed it and got it up and running in less than 5 minutes.

After that I dove into my support tickets and I could immediately tell this is going to be a huge timesaver.

Thanks a lot for creating this!

This is going to be a huge timesaver

I am using this plugin on both of my EDD stores for LoginPress and Analytify.

Helps in support management a lot.

Excellent Work!

Thanks so much for developing this plugin. It's really enormously helpful for anyone using EDD.

Hugely helpful


This plugin saves us time and allows us to provide better and faster service.


Thank you


There's no way around to this widget, when you use EDD and offer support via HelpScout!


Must have!

Easy Digital Downloads integration for Help Scout. Shows purchase information right from your Help Scout interface.

EDD Changelog vs Help Scout integration for Easy Digital Downloads