Egentify, Inc.

Turn your WooCommerce store into a 24/7 support team that never sleeps. Egentify adds an AI customer support agent (an AI chatbot) to your storefront that answers product questions, tracks orders, and resolves common issues in plain language, using your real products, pages, and policies so its answers stay accurate.
Today’s shoppers expect instant answers, and when they have to wait, they leave. Egentify replies in seconds, day or night, so customers get help the moment they need it and your team stops drowning in the same repetitive questions. The result is happier customers, faster resolutions, and fewer lost sales.
And you are always in control. From your Egentify dashboard you can watch live chats as they happen, jump in to take over any conversation, reply to customers yourself, and manage support tickets, all in one place. The AI handles the routine, so you can focus on the conversations that matter.
What your customers get
<ul>
<li>Instant answers to product and order questions, any time of day</li>
<li>Order tracking and product search right inside the chat</li>
<li>Natural, conversational help instead of clunky menus</li>
</ul>
What you get
<ul>
<li>An AI chat widget on your storefront, matched to your brand: color, position, welcome message, and quick-reply buttons</li>
<li>A live dashboard to monitor conversations, take over and reply to any chat, and manage support tickets in a built-in help desk</li>
<li>Live chat, email, and AI-powered ticketing included, with voice support added on paid plans</li>
<li>Answers grounded in your real catalog and store content, so the AI stays accurate</li>
<li>Less time on repetitive questions, more time for the customers who need you</li>
</ul>
Answers grounded in your real store data
Egentify does not guess. It reads your actual WooCommerce catalog, product details, pages, and store policies to answer questions, and it can look up a customer’s order to give real tracking and status updates right inside the chat. You can also add a supplemental knowledge base for things the AI would not otherwise know, like a current sale or active coupon codes. The result is accurate, on-brand answers instead of the vague replies shoppers expect from a generic bot.
Stay in control with live takeover
Every conversation streams to your Egentify dashboard in real time. Watch the AI work, and step in whenever you like: take over a chat, reply to a customer yourself, or follow up later as a support ticket. You decide how much the AI handles and exactly when a human takes the wheel.
Make it yours
Match the chat widget to your storefront in minutes. Set your brand color, choose where it sits and how far in from the edges, round the corners to taste, write your own welcome message, and add quick-reply buttons that point customers to the questions you most want to answer first. Let it appear automatically on every page, or place it exactly where you want with the <code>[egentify_chat_widget]</code> shortcode.
More than chat: email, tickets, and voice
Chat is only the start. Egentify also answers over email and can turn conversations into support tickets the AI helps create and manage, all included from the free plan. As you grow, paid plans add voice support, so phone calls sit alongside your chats in one dashboard.
How it works
<ol>
<li>Connect your WooCommerce store to Egentify in a couple of clicks.</li>
<li>Customize the chat widget to match your brand, welcome message, and quick-reply buttons.</li>
<li>Go live. The AI starts answering instantly, and you can monitor or step into any conversation from your dashboard.</li>
</ol>
Your data stays yours
The plugin sends nothing to Egentify until you click Connect. When you do, you grant access so the AI can read your store and answer accurately, and you can revoke that access at any time with a single click. Your conversation history lives in your Egentify account rather than scattered across your site, and the plugin stores only the connection details it needs in WordPress. Full details are in the External Services section below.
Why Egentify
Egentify is built specifically for WooCommerce. It connects to your store in a couple of clicks, grounds every answer in your real data, and keeps you in control with live takeover. There is no long setup, no rebuilding your help docs, and no handing your customers off to a generic bot that does not know your products.
Perfect for
Online stores that want to cut response times, reduce repetitive support work, and give shoppers round-the-clock help without hiring a bigger team. It is especially useful for stores fielding repeated “where is my order?” questions, shops with a small support team, and storefronts that get traffic well outside business hours.
Start free, scale when you grow. Egentify’s free-forever plan includes the AI chat widget, 50 conversations every month, chat and email support, AI-powered ticketing, and live takeover, so you can add AI support to your store at no cost. Paid plans add more monthly conversations and voice support. Requires an Egentify account. <a href="https://egentify.com" rel="nofollow ugc">Sign up at egentify.com</a> to get started.
<h3>External services</h3>
This plugin connects your store to Egentify, a third-party AI support service operated by Egentify, Inc. Nothing is sent anywhere until you click Connect to Egentify in the plugin settings.
When you connect: the plugin completes a one-time secure handshake with Egentify (sending your store URL and a connection ID) and creates WooCommerce API keys that it sends to Egentify so the service can read and manage your store on your behalf. This includes your orders, customers (names, addresses, and email addresses), products, and refunds. You can revoke access anytime by clicking Disconnect, or by deleting the “Egentify (auto-generated)” key under WooCommerce → Settings → Advanced → REST API. Uninstalling the plugin removes it too.
While connected: the plugin sends your widget settings when you save them, plus a weekly health check reporting your plugin, WordPress, WooCommerce, and PHP versions.
When a customer chats: their message, and any order or product details the AI looks up to answer it, are sent to Egentify. Logged-in customers are identified by a secure token so replies can be personalized.
What Egentify sends back: the chat widget and the AI’s responses.
By connecting, you agree to Egentify’s <a href="https://egentify.com/terms" rel="nofollow ugc">Terms of Service</a> and <a href="https://egentify.com/privacy" rel="nofollow ugc">Privacy Policy</a>.

AI Chatbot & Helpdesk Agent for WooCommerce by Egentify

AI chatbot, live chat, and help desk for WooCommerce. Answers product questions, tracks orders, and handles email and tickets, 24/7.

dudaster

AICOM – AI Commander connects your WordPress site to any AI agent via MCP (Model Context Protocol) or OpenAPI. Use your existing AI subscription — Claude Code, OpenAI Codex, ChatGPT Custom GPTs, Copilot Studio, Dify, n8n, OpenClaw, Celine, Goose, or any MCP-compatible client — to manage content, build pages, run audits, and automate repetitive tasks, all without leaving your AI interface.
No more copy-pasting between your AI assistant and the WordPress dashboard. Describe what you want, and your agent does it — safely, with a full record of every action.
<h4>Content Management</h4>
Create, update, and publish posts, pages, and custom post types directly from your AI agent. Build and duplicate Elementor pages, manage menus, upload media, update taxonomies, and handle bulk SEO fields including Yoast SEO meta, titles, and social previews — all in a single conversation. What used to take hours of dashboard work can be delegated to your AI in minutes.
<h4>Safety You Control</h4>
AICOM puts you in charge at every level:
<ul>
<li>Scope-based API keys — each key grants access only to the operations you explicitly allow. One key for read-only content review, another for full publishing access.</li>
<li>Soft Lock / Hard Lock — freeze all write operations (Soft) or block everything except public tools (Hard) with one click from the admin bar or Safety page.</li>
<li>Working Hours Schedule — automatically apply Soft or Hard Lock outside your configured working hours and days. Agents can’t make changes at night or on weekends unless you explicitly override it.</li>
<li>Dry-run mode — test any operation before it runs. See exactly what would change without touching live data.</li>
<li>Confirm flag — destructive operations require an explicit <code>"confirm": true</code> parameter. Accidental deletions are prevented by design.</li>
</ul>
<h4>Backup & Restore</h4>
Before every significant change, your agent can snapshot the current state of a post or term. If something goes wrong, restore the exact previous version in one call. Backups are stored in the database, organised by session, and can be cleaned up automatically based on age or total size.
<h4>Full Audit Trail</h4>
Every request is logged: timestamp, remote IP, API key label, tool used, parameters, result, and response time. Logs are grouped into named sessions — when an agent opens a session, all its actions are recorded together so you can review, replay, or undo an entire workflow at once. The Audit Logs page includes a session activity chart and a direct Restore button for each session.
<h4>Accessibility Audits — New in v3.2.0</h4>
AICOM now includes a dedicated Accessibility module so your AI agent can audit and fix WCAG issues across your entire site — no external tools or services required:
<ul>
<li>Site report — instantly see how many images are missing alt text across your entire media library, with a ranked preview of the top offenders and a percentage score.</li>
<li>Post audit — scan any post or page for heading hierarchy errors (missing H1, skipped heading levels), images without alt text, and links with non-descriptive anchor text (“click here”, “read more”). Each issue is rated by severity and the post receives an overall accessibility score from 0 to 100.</li>
<li>Fix in place — set alt text on any media library image in one call. Pass an empty string to correctly mark it as decorative (<code>aria-hidden</code>). Full dry-run support so you can preview changes before saving.</li>
<li>Screenshot before & after — combine AICOM’s audit tools with your AI agent’s browser capabilities to capture a visual record of the page before and after remediation.</li>
</ul>
A typical AI-driven accessibility workflow: run the site report, get the list of problem images, let the agent analyse each image visually and write descriptive alt text, apply the fixes — then run the audit again to confirm the score improved. All in one session, with a full audit trail.
<h4>Supported Modules</h4>
<ul>
<li>WordPress Core — posts, pages, custom post types, terms, meta, options, menus, plugins</li>
<li>Media — upload, update, delete media; direct file system access</li>
<li>Users & Roles — create, update, manage users and role assignments</li>
<li>Backup — per-post and per-term snapshots, session-based restore</li>
<li>Sessions — named audit sessions with grouped action history</li>
<li>Accessibility — site-wide alt text audit, post-level WCAG check, alt text fixes</li>
<li>WooCommerce (optional) — products, categories, settings</li>
<li>Elementor (optional) — page creation from template, widget inspection, theme builder conditions</li>
<li>Polylang (optional) — translations, language assignment, string management</li>
<li>Yoast SEO (optional) — read and write SEO titles, meta descriptions, Open Graph and Twitter card fields; bulk audit across all posts in one session</li>
<li>Clautron (optional) — blueprint management, capability catalog, event analytics</li>
<li>ECS (optional) — Ele Custom Skin color schemes, font schemes, custom looks</li>
</ul>
<h4>Who is this for?</h4>
<ul>
<li>Content teams using Claude, ChatGPT, or any AI assistant who want it to publish and update WordPress content directly</li>
<li>Agencies managing multiple client sites and wanting AI-assisted workflows with a full paper trail</li>
<li>Developers building AI-powered WordPress tools or automation pipelines</li>
<li>Accessibility specialists who want to audit and remediate WCAG issues at scale with AI assistance</li>
<li>Claude Code users — point AICOM as an MCP server from your terminal and control WordPress alongside your code</li>
<li>OpenAI Codex users — connect Codex to your site via AICOM’s MCP endpoint and let it manage content as part of your dev workflow</li>
<li>ChatGPT, Copilot Studio, Dify, n8n users — import the OpenAPI schema URL into any OpenAPI-compatible client; all tools are discovered automatically with Bearer auth</li>
<li>OpenClaw / Celine / Goose users — native MCP connector, works out of the box</li>
</ul>
<h4>How it works</h4>
AICOM exposes a secure HTTP endpoint on your WordPress site. Your AI agent sends structured MCP requests, AICOM authenticates the request, checks scopes and lock state, executes the operation, logs it, and returns a structured response.
<pre><code>AI Agent → AICOM Endpoint → WordPress
</code></pre>
<h4>API Key Scopes</h4>
Each API key is granted specific scopes — you control exactly what each AI agent can and cannot do:
<pre><code>read.wp, `write.wp.posts`, `manage.taxonomies`, `manage.meta`, `manage.wordpress.settings`, `manage.media`, `manage.files`, `manage.users`, `manage.plugins`, `manage.backups`, `manage.a11y`, `manage.woocommerce.products`, `manage.woocommerce.settings`, `manage.elementor`, `manage.polylang`, `manage.yoast`, `manage.clautron`
</code></pre>
<h4>Endpoint</h4>
REST API: 
 POST /wp-json/aicom/v1/mcp
Fallback (no mod_rewrite required): 
 POST /?aicom=1
Health check: 
 GET /?aicom=1
<h4>Authentication</h4>
<pre><code>Authorization: Bearer aicom_XXXXXXXX_<secret>
</code></pre>
or:
<pre><code>X-API-Key: aicom_XXXXXXXX_<secret>
</code></pre>
<h4>MCP Request Example</h4>
<pre><code>{"jsonrpc":"2.0","method":"tools/call","params":{"name":"wp.posts.list","arguments":{"post_type":"post","posts_per_page":10}},"id":1}
</code></pre>

AICOM – AI Commander

Use your AI subscription to manage WordPress: create Elementor pages, update content, automate tasks, and stay fully in control.

AI Chatbot & Helpdesk Agent for WooCommerce by Egentify vs AICOM – AI Commander