Egentify, Inc.

Turn your WooCommerce store into a 24/7 support team that never sleeps. Egentify adds an AI customer support agent (an AI chatbot) to your storefront that answers product questions, tracks orders, and resolves common issues in plain language, using your real products, pages, and policies so its answers stay accurate.
Today’s shoppers expect instant answers, and when they have to wait, they leave. Egentify replies in seconds, day or night, so customers get help the moment they need it and your team stops drowning in the same repetitive questions. The result is happier customers, faster resolutions, and fewer lost sales.
And you are always in control. From your Egentify dashboard you can watch live chats as they happen, jump in to take over any conversation, reply to customers yourself, and manage support tickets, all in one place. The AI handles the routine, so you can focus on the conversations that matter.
What your customers get
<ul>
<li>Instant answers to product and order questions, any time of day</li>
<li>Order tracking and product search right inside the chat</li>
<li>Natural, conversational help instead of clunky menus</li>
</ul>
What you get
<ul>
<li>An AI chat widget on your storefront, matched to your brand: color, position, welcome message, and quick-reply buttons</li>
<li>A live dashboard to monitor conversations, take over and reply to any chat, and manage support tickets in a built-in help desk</li>
<li>Live chat, email, and AI-powered ticketing included, with voice support added on paid plans</li>
<li>Answers grounded in your real catalog and store content, so the AI stays accurate</li>
<li>Less time on repetitive questions, more time for the customers who need you</li>
</ul>
Answers grounded in your real store data
Egentify does not guess. It reads your actual WooCommerce catalog, product details, pages, and store policies to answer questions, and it can look up a customer’s order to give real tracking and status updates right inside the chat. You can also add a supplemental knowledge base for things the AI would not otherwise know, like a current sale or active coupon codes. The result is accurate, on-brand answers instead of the vague replies shoppers expect from a generic bot.
Stay in control with live takeover
Every conversation streams to your Egentify dashboard in real time. Watch the AI work, and step in whenever you like: take over a chat, reply to a customer yourself, or follow up later as a support ticket. You decide how much the AI handles and exactly when a human takes the wheel.
Make it yours
Match the chat widget to your storefront in minutes. Set your brand color, choose where it sits and how far in from the edges, round the corners to taste, write your own welcome message, and add quick-reply buttons that point customers to the questions you most want to answer first. Let it appear automatically on every page, or place it exactly where you want with the <code>[egentify_chat_widget]</code> shortcode.
More than chat: email, tickets, and voice
Chat is only the start. Egentify also answers over email and can turn conversations into support tickets the AI helps create and manage, all included from the free plan. As you grow, paid plans add voice support, so phone calls sit alongside your chats in one dashboard.
How it works
<ol>
<li>Connect your WooCommerce store to Egentify in a couple of clicks.</li>
<li>Customize the chat widget to match your brand, welcome message, and quick-reply buttons.</li>
<li>Go live. The AI starts answering instantly, and you can monitor or step into any conversation from your dashboard.</li>
</ol>
Your data stays yours
The plugin sends nothing to Egentify until you click Connect. When you do, you grant access so the AI can read your store and answer accurately, and you can revoke that access at any time with a single click. Your conversation history lives in your Egentify account rather than scattered across your site, and the plugin stores only the connection details it needs in WordPress. Full details are in the External Services section below.
Why Egentify
Egentify is built specifically for WooCommerce. It connects to your store in a couple of clicks, grounds every answer in your real data, and keeps you in control with live takeover. There is no long setup, no rebuilding your help docs, and no handing your customers off to a generic bot that does not know your products.
Perfect for
Online stores that want to cut response times, reduce repetitive support work, and give shoppers round-the-clock help without hiring a bigger team. It is especially useful for stores fielding repeated “where is my order?” questions, shops with a small support team, and storefronts that get traffic well outside business hours.
Start free, scale when you grow. Egentify’s free-forever plan includes the AI chat widget, 50 conversations every month, chat and email support, AI-powered ticketing, and live takeover, so you can add AI support to your store at no cost. Paid plans add more monthly conversations and voice support. Requires an Egentify account. <a href="https://egentify.com" rel="nofollow ugc">Sign up at egentify.com</a> to get started.
<h3>External services</h3>
This plugin connects your store to Egentify, a third-party AI support service operated by Egentify, Inc. Nothing is sent anywhere until you click Connect to Egentify in the plugin settings.
When you connect: the plugin completes a one-time secure handshake with Egentify (sending your store URL and a connection ID) and creates WooCommerce API keys that it sends to Egentify so the service can read and manage your store on your behalf. This includes your orders, customers (names, addresses, and email addresses), products, and refunds. You can revoke access anytime by clicking Disconnect, or by deleting the “Egentify (auto-generated)” key under WooCommerce → Settings → Advanced → REST API. Uninstalling the plugin removes it too.
While connected: the plugin sends your widget settings when you save them, plus a weekly health check reporting your plugin, WordPress, WooCommerce, and PHP versions.
When a customer chats: their message, and any order or product details the AI looks up to answer it, are sent to Egentify. Logged-in customers are identified by a secure token so replies can be personalized.
What Egentify sends back: the chat widget and the AI’s responses.
By connecting, you agree to Egentify’s <a href="https://egentify.com/terms" rel="nofollow ugc">Terms of Service</a> and <a href="https://egentify.com/privacy" rel="nofollow ugc">Privacy Policy</a>.

AI Chatbot & Helpdesk Agent for WooCommerce by Egentify

AI chatbot, live chat, and help desk for WooCommerce. Answers product questions, tracks orders, and handles email and tickets, 24/7.

ultimobots

Turn your website visitors into customers with Instant AI Chatbot – the easiest way to add a smart, multilingual chatbot to your WordPress site. 
No coding, no setup headaches – just instant conversations that capture leads and deliver tailored support 24/7.
<h3>Demo Video</h3>
<iframe loading="lazy" class="youtube-player" width="750" height="422" src="https://www.youtube.com/embed/M0O8VvSM4Hk?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent" allowfullscreen="true" style="border:0;" sandbox="allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox"></iframe>
<h3>What You Can Do</h3>
<ul>
<li>Convert visitors with 24/7 lead capture and support </li>
<li>Automatically display a chatbot that speaks your brand’s voice </li>
<li>Train your bot with website links or document uploads </li>
<li>Customize the widget (font, colors, tone, border radius, logo) </li>
<li>Generate leads 24/7 fully automatically </li>
<li>Monitor real questions to understand your audience </li>
<li>Integrate instantly without writing a single line of code</li>
</ul>
<h3>How It Works</h3>
<ul>
<li>On activation, the plugin registers your site with the Ultimo Bots service and stores a site-specific secret. </li>
<li>In Settings -> Ultimo Bots, paste your Bot ID. The plugin safely renders a container and enqueues the chat widget script (no raw injection). </li>
<li>The front end loads the lightweight widget script and fetches the bot’s widget configuration.</li>
</ul>
<h3>External services</h3>
This plugin connects to external services operated by Ultimo Bots to function. The integration is required to register your site securely and render your chatbot. Below are the services, what they are used for, and what data is transmitted.
<h3>1) Ultimo Bots Portal API (site registration)</h3>
<ul>
<li>What: https://portal.ultimo-bots.com/api/auth/wordpress/save_secret </li>
<li>When: Once during plugin activation. </li>
<li>Purpose: Register your WordPress site and exchange a site-specific identifier used for secure operations. </li>
<li>Data sent:
<ul>
<li>site_id (random UUID generated in your WordPress site) </li>
<li>site_url (your WordPress home URL) </li>
<li>site_secret (random secret generated in your WordPress site) </li>
<li>Admin user’s email, first_name, last_name (to associate the site with an account) </li>
</ul>
</li>
<li>Data received:
<ul>
<li>wordpress_secret_id (an internal identifier used by the service) </li>
</ul>
</li>
<li>Why it is needed: Establishes a trusted linkage so only your site can update its own configuration. </li>
<li>Policies: Terms of Service: https://www.ultimo-bots.com/terms – Privacy Policy: https://www.ultimo-bots.com/privacy</li>
</ul>
<h3>2) Ultimo Bots Widget Configuration API</h3>
<ul>
<li>What: https://portal.ultimo-bots.com/api/widget_configuration/{bot_id} </li>
<li>When: On public page views where the chatbot is displayed. </li>
<li>Purpose: Retrieve the Widget Configuration for your Bot ID (for example colors, sizes, welcome messages). </li>
<li>Data sent:
<ul>
<li>bot_id (path parameter) </li>
<li>Optionally host_url (query parameter) when provided by the widget, used for basic operational analytics (for example “widget loaded” events) </li>
</ul>
</li>
<li>Data received:
<ul>
<li>Widget configuration JSON (theme colors, dimensions, feature flags, etc.) </li>
</ul>
</li>
<li>Why it is needed: Required to render and style the chatbot on your site. </li>
<li>Policies: Terms of Service: https://www.ultimo-bots.com/terms – Privacy Policy: https://www.ultimo-bots.com/privacy</li>
</ul>
<h3>3) Ultimo Bots Widget Script Host (static asset)</h3>
<ul>
<li>What: https://robert-kloepsch.github.io/ultimo-bots-widget/dist/bundle.js </li>
<li>When: On public page views where the chatbot is displayed. </li>
<li>Purpose: Load the chat widget client code. </li>
<li>Data sent: Standard CDN/HTTP request metadata (IP, user agent) as with any static asset request. </li>
<li>Why it is needed: Delivers the client script that powers the chatbot UI. </li>
<li>Policies: Terms of Service: https://www.ultimo-bots.com/terms – Privacy Policy: https://www.ultimo-bots.com/privacy </li>
</ul>
Important: This plugin does not accept or store arbitrary HTML/JS/CSS from users. It only stores a Bot ID and generates safe markup internally. The widget script is properly enqueued via WordPress functions.
<h3>Privacy</h3>
This plugin communicates with Ultimo Bots services as described in External services. Please review: 
– Terms of Service: https://www.ultimo-bots.com/terms 
– Privacy Policy: https://www.ultimo-bots.com/privacy

Instant AI Chatbot


Ultimo Bots is an excellent plugin! Setup was quick, the chatbot looks great on my site, and it responds to visitors smoothly. I’ve already noticed more engagement and fewer repetitive support questions. The developer is active and helpful, and updates keep making it better. Highly recommended!


Easy Setup with Impressive Results

Ultimo Bots helps you add a powerful AI assistant to your site - effortlessly.

AI Chatbot & Helpdesk Agent for WooCommerce by Egentify vs Instant AI Chatbot