Egentify, Inc.

Turn your WooCommerce store into a 24/7 support team that never sleeps. Egentify adds an AI customer support agent (an AI chatbot) to your storefront that answers product questions, tracks orders, and resolves common issues in plain language, using your real products, pages, and policies so its answers stay accurate.
Today’s shoppers expect instant answers, and when they have to wait, they leave. Egentify replies in seconds, day or night, so customers get help the moment they need it and your team stops drowning in the same repetitive questions. The result is happier customers, faster resolutions, and fewer lost sales.
And you are always in control. From your Egentify dashboard you can watch live chats as they happen, jump in to take over any conversation, reply to customers yourself, and manage support tickets, all in one place. The AI handles the routine, so you can focus on the conversations that matter.
What your customers get
<ul>
<li>Instant answers to product and order questions, any time of day</li>
<li>Order tracking and product search right inside the chat</li>
<li>Natural, conversational help instead of clunky menus</li>
</ul>
What you get
<ul>
<li>An AI chat widget on your storefront, matched to your brand: color, position, welcome message, and quick-reply buttons</li>
<li>A live dashboard to monitor conversations, take over and reply to any chat, and manage support tickets in a built-in help desk</li>
<li>Live chat, email, and AI-powered ticketing included, with voice support added on paid plans</li>
<li>Answers grounded in your real catalog and store content, so the AI stays accurate</li>
<li>Less time on repetitive questions, more time for the customers who need you</li>
</ul>
Answers grounded in your real store data
Egentify does not guess. It reads your actual WooCommerce catalog, product details, pages, and store policies to answer questions, and it can look up a customer’s order to give real tracking and status updates right inside the chat. You can also add a supplemental knowledge base for things the AI would not otherwise know, like a current sale or active coupon codes. The result is accurate, on-brand answers instead of the vague replies shoppers expect from a generic bot.
Stay in control with live takeover
Every conversation streams to your Egentify dashboard in real time. Watch the AI work, and step in whenever you like: take over a chat, reply to a customer yourself, or follow up later as a support ticket. You decide how much the AI handles and exactly when a human takes the wheel.
Make it yours
Match the chat widget to your storefront in minutes. Set your brand color, choose where it sits and how far in from the edges, round the corners to taste, write your own welcome message, and add quick-reply buttons that point customers to the questions you most want to answer first. Let it appear automatically on every page, or place it exactly where you want with the <code>[egentify_chat_widget]</code> shortcode.
More than chat: email, tickets, and voice
Chat is only the start. Egentify also answers over email and can turn conversations into support tickets the AI helps create and manage, all included from the free plan. As you grow, paid plans add voice support, so phone calls sit alongside your chats in one dashboard.
How it works
<ol>
<li>Connect your WooCommerce store to Egentify in a couple of clicks.</li>
<li>Customize the chat widget to match your brand, welcome message, and quick-reply buttons.</li>
<li>Go live. The AI starts answering instantly, and you can monitor or step into any conversation from your dashboard.</li>
</ol>
Your data stays yours
The plugin sends nothing to Egentify until you click Connect. When you do, you grant access so the AI can read your store and answer accurately, and you can revoke that access at any time with a single click. Your conversation history lives in your Egentify account rather than scattered across your site, and the plugin stores only the connection details it needs in WordPress. Full details are in the External Services section below.
Why Egentify
Egentify is built specifically for WooCommerce. It connects to your store in a couple of clicks, grounds every answer in your real data, and keeps you in control with live takeover. There is no long setup, no rebuilding your help docs, and no handing your customers off to a generic bot that does not know your products.
Perfect for
Online stores that want to cut response times, reduce repetitive support work, and give shoppers round-the-clock help without hiring a bigger team. It is especially useful for stores fielding repeated “where is my order?” questions, shops with a small support team, and storefronts that get traffic well outside business hours.
Start free, scale when you grow. Egentify’s free-forever plan includes the AI chat widget, 50 conversations every month, chat and email support, AI-powered ticketing, and live takeover, so you can add AI support to your store at no cost. Paid plans add more monthly conversations and voice support. Requires an Egentify account. <a href="https://egentify.com" rel="nofollow ugc">Sign up at egentify.com</a> to get started.
<h3>External services</h3>
This plugin connects your store to Egentify, a third-party AI support service operated by Egentify, Inc. Nothing is sent anywhere until you click Connect to Egentify in the plugin settings.
When you connect: the plugin completes a one-time secure handshake with Egentify (sending your store URL and a connection ID) and creates WooCommerce API keys that it sends to Egentify so the service can read and manage your store on your behalf. This includes your orders, customers (names, addresses, and email addresses), products, and refunds. You can revoke access anytime by clicking Disconnect, or by deleting the “Egentify (auto-generated)” key under WooCommerce → Settings → Advanced → REST API. Uninstalling the plugin removes it too.
While connected: the plugin sends your widget settings when you save them, plus a weekly health check reporting your plugin, WordPress, WooCommerce, and PHP versions.
When a customer chats: their message, and any order or product details the AI looks up to answer it, are sent to Egentify. Logged-in customers are identified by a secure token so replies can be personalized.
What Egentify sends back: the chat widget and the AI’s responses.
By connecting, you agree to Egentify’s <a href="https://egentify.com/terms" rel="nofollow ugc">Terms of Service</a> and <a href="https://egentify.com/privacy" rel="nofollow ugc">Privacy Policy</a>.

AI Chatbot & Helpdesk Agent for WooCommerce by Egentify

AI chatbot, live chat, and help desk for WooCommerce. Answers product questions, tracks orders, and handles email and tickets, 24/7.

Mescio

WebMCP Bridge exposes your WordPress (and WooCommerce) functionality as <a href="https://github.com/webmcp/webmcp-spec" rel="nofollow ugc">WebMCP</a> tools that AI agents can discover and invoke directly in the browser.
Once installed, your site automatically becomes “agent-friendly”:
<ul>
<li>AI agents can search posts, pages, and custom post types</li>
<li>AI agents can browse products, manage the cart, apply coupons (WooCommerce)</li>
<li>AI agents can read navigation menus and site metadata</li>
<li>Developers can register custom tools in minutes via a simple PHP API</li>
</ul>
What is WebMCP?
WebMCP is a new browser-native protocol (currently in Chrome Early Preview) that lets web apps expose their functionality as structured “tools” that AI agents can invoke — without needing to screenshot or parse HTML. Think of your website as an MCP server running entirely client-side.
How it works
<ol>
<li>Install and activate the plugin</li>
<li>Enable the features you want from Settings → WebMCP Bridge</li>
<li>Your tool manifest is immediately available at <code>/wp-json/webmcp-bridge/v1/manifest</code></li>
<li>AI agents (or any JavaScript code) can call your tools via REST API or the native browser WebMCP API</li>
</ol>
Included tools
Core:
<ul>
<li><code>search_posts</code> — Search posts, pages, or custom post types</li>
<li><code>get_post</code> — Retrieve a single post by ID or slug</li>
<li><code>get_menu</code> — Return navigation menu items</li>
<li><code>get_categories</code> — List taxonomy terms</li>
<li><code>get_site_info</code> — Site name, description, URL, language</li>
<li><code>submit_contact_form</code> — Contact Form 7 integration</li>
</ul>
WooCommerce (requires WooCommerce plugin):
<ul>
<li><code>woo_search_products</code> — Search by keyword, category, price range</li>
<li><code>woo_get_product</code> — Full product details including attributes</li>
<li><code>woo_add_to_cart</code> — Add a product to the cart</li>
<li><code>woo_get_cart</code> — Current cart contents and totals</li>
<li><code>woo_remove_from_cart</code> — Remove an item by cart key</li>
<li><code>woo_apply_coupon</code> — Apply a coupon code</li>
<li><code>woo_get_checkout_fields</code> — Return checkout field schema</li>
<li><code>woo_get_product_categories</code> — List all product categories</li>
</ul>
Even more powerful with Mescio for Agents
WebMCP Bridge integrates automatically with the Mescio for Agents plugin. When both plugins are active, two additional tools are unlocked:
<ul>
<li><code>get_markdown_content</code> — Returns any post or page as clean Markdown, the format AI models consume most efficiently. Instead of raw HTML, agents receive structured, token-optimized content ready for reasoning and summarization.</li>
<li><code>get_llms_txt</code> — Exposes the site-wide <code>llms.txt</code> context document (index or full variant), giving agents an instant, structured overview of what the site is about, who it is for, and what content is available — before they even start searching.</li>
</ul>
Together, the two plugins turn your WordPress site into a fully AI-native content source: WebMCP Bridge handles the tool layer (what agents can do), while Mescio for Agents handles the content layer (what agents can read and understand).
Privacy
This plugin does not collect, store, or transmit any user data to external servers. All tool execution happens locally within your WordPress installation. No telemetry, no phone-home, no external API calls.

WebMCP Bridge

Make your WordPress site natively AI-agent friendly via the WebMCP protocol — no backend server required.

AI Chatbot & Helpdesk Agent for WooCommerce by Egentify vs WebMCP Bridge