David Selby

Engage Agent is a flexible WordPress plugin that can render as an AI chat widget, a contact form, a waitlist signup, or a newsletter opt-in — all from a single shortcode. Every interaction feeds directly into the EmpireVault CRM with full attribution, so your team never has to export CSVs or wire up integrations.
Four Rendering Modes:
<ul>
<li>AI Live Chat (<code>[engage_agent]</code>) — Floating AI chat widget that qualifies visitors in real time, scores leads, and captures contact details mid-conversation.</li>
<li>Contact Form (<code>[engage_form]</code>) — Structured lead capture form with configurable fields. Submissions flow into the CRM automatically.</li>
<li>Waitlist Signup (<code>[engage_waitlist]</code>) — Pre-launch or limited-access signup with double opt-in email verification.</li>
<li>Newsletter Opt-In (<code>[engage_newsletter]</code>) — Email list growth with double opt-in compliance. Subscribers land in the same CRM where your sales and support teams work.</li>
</ul>
Core Features:
<ul>
<li>Configurable greeting message, chat title, and suggested questions</li>
<li>In-chat lead capture — name, email, and optionally phone number</li>
<li>AI lead scoring (weak/moderate/strong) based on conversation intent</li>
<li>Session persistence across page reloads (sessionStorage, no cookies)</li>
<li>Server-side API proxy — your API key is never exposed to the browser</li>
<li>Built-in rate limiting (100 requests per IP per hour, processed locally)</li>
<li>10+ admin settings for customizing behavior and appearance</li>
<li>Full page-URL attribution on every lead and signup</li>
<li>Double opt-in verification for waitlist and newsletter modes</li>
<li>Resend verification email support</li>
<li>Works with any WordPress theme</li>
</ul>
Part of the EmpireVault Platform:
Engage Agent is the front door to the EmpireVault platform. Behind the plugin, your team gets:
<ul>
<li>CRM — Lead management, AI-personalized email campaigns, unified inbox</li>
<li>Tickets — AI-powered help desk with auto-triage, SLA management, CSAT surveys</li>
<li>Knowledge Base — Searchable help articles to reduce support volume</li>
<li>Tasks — Lightweight task management tied to contacts, leads, and tickets</li>
</ul>
All modules share one data layer. A visitor who chats on the website becomes a CRM lead, receives a campaign, and opens a support ticket — with full history visible to every team member.
<h3>External Service</h3>
This plugin connects to the Engage API at <code>engage.empirevault.com</code> (or a custom endpoint you configure) to provide AI chat responses and process form submissions.
When a visitor interacts with the plugin, the following data may be transmitted to the Engage service:
<ul>
<li>A customer ID (configured by the site administrator)</li>
<li>A randomly generated session ID</li>
<li>The visitor’s chat message or form submission</li>
<li>The URL of the current page</li>
</ul>
If a visitor voluntarily provides contact information, the following may also be transmitted:
<ul>
<li>Name (if provided)</li>
<li>Email address (if provided)</li>
<li>Phone number (if provided)</li>
</ul>
No data is sent to the external service without active visitor interaction. No tracking, analytics, or telemetry data is collected or transmitted.
By using this plugin you agree to the Engage service terms:
<ul>
<li><a href="https://www.empirevault.com/terms/" rel="nofollow ugc">Terms of Service</a></li>
<li><a href="https://www.empirevault.com/privacy-policy/" rel="nofollow ugc">Privacy Policy</a></li>
</ul>
<h3>Upgrade Notices</h3>
<h4>1.3.0</h4>
Major update: the plugin now supports four rendering modes (chat, contact form, waitlist, newsletter). Update to offer your visitors more ways to engage.
<h4>1.0.0</h4>
Initial release.

Engage Agent

AI chat, contact form, waitlist, and newsletter in one plugin. Feeds leads into EmpireVault CRM automatically.

Nirav Mehta

storeapps

Icegram

Sandhya M

Malay Ladu

kishanranawat

Asmi Patel

<h3>Icegram Collect: Best WordPress Forms & Lead Management Plugin</h3>
<a href="https://www.icegram.com/collect/?utm_source=repo&utm_medium=wpreadme&utm_campaign=icegram_collect_repo" rel="nofollow ugc">Icegram Collect</a> is the ultimate WordPress lead management plugin for creating customizable contact forms and collecting leads. With this plugin, you can quickly create subscription forms, registration forms, and more, then embed them anywhere on your site.
You’ll never miss a potential lead again, as Icegram Collect makes it easy to store emails in your WordPress database. Plus, you can connect with hundreds of external applications, including <a href="https://wordpress.org/plugins/email-subscribers/" rel="ugc">Icegram Express</a>, Zapier, IFTTT, and third-party ESPs.
Whether you’re using popular WordPress and WooCommerce themes or something custom, Icegram Collect is compatible with them all.
Lead capturing made easy 
– Collect leads effortlessly, no coding or design skills required.
<ul>
<li>
Create elegant contact forms that convert web visitors into customers.
</li>
<li>
Embed WP forms anywhere in seconds with our shortcodes.
</li>
<li>
Eliminate spambots and fake leads.
</li>
<li>
Save leads directly to your database, no special plugin required.
</li>
<li>
Easily export your leads for further activities.
</li>
<li>
Comply with GDPR regulations by displaying the consent box.
</li>
<li>
Redirect successful leads to your desired landing page.
</li>
<li>
Automate leads with ease by connecting Icegram Collect to top email service providers and automation platforms like IFTTT, Zapier, and more.
</li>
</ul>
Don’t lose leads due to email issues or lack of local storage in WordPress. With most contact form and subscription plugins, this is a common problem. But with Icegram Collect’s lead automation, you’ll never miss a lead again. Store a copy of your lead submission data, organize leads, and export WordPress form submissions with ease.
Learn how to install the Icegram Collect plugin and get started – <a href="https://www.icegram.com/documentation/how-to-create-a-form-in-rainmaker/?utm_source=repo&utm_medium=wpreadme&utm_campaign=icegram_collect_repo" rel="nofollow ugc">Installation Guide</a>
View all documentation to harness the power of WP forms – <a href="https://www.icegram.com/knowledgebase_category/rainmaker-help/?utm_source=repo&utm_medium=wpreadme&utm_campaign=icegram_collect_repo" rel="nofollow ugc">Knowledge Base</a>
<h3>Why People Trust Icegram Collect’s Free Forms Plugin for Building Custom Forms and Storing Leads</h3>
Icegram Collect free WordPress contact form maker plugin is the simplest form and lead management plugin developed by Icegram developers. It has been useful to many bloggers, freelancers, and entrepreneurs for collecting and processing web leads.
Icegram Collect lead storing plugin is widely trusted by smart WordPress website owners because it is
<ul>
<li>Free and trusted lead plugin in WordPress repository</li>
<li>Robust support for all users, even free ones</li>
<li>3-step simple form campaign setup for time-saving</li>
<li>No design or development skills required</li>
<li>Comprehensive product documentation and video tutorials</li>
<li>Helpful blog posts for online business growth</li>
</ul>
It does what it actually promotes. No complex settings and no drag-and-drop elements. Just a form that works. Simple yet robust lead management plugin for WordPress website.
<h3>Icegram Collect: Boost Your Lead Collection with Powerful Features</h3>
Icegram Collect responsive form plugin comes with powerful features without any bloats. Collect verified leads, store them locally and grow your list with zero hassles.
Here are some of the popular Icegram Collect features
<ol>
<li>Simple and clean plugin user interface</li>
<li>Unlimited WP forms and leads storage</li>
<li>Integrates with top email marketing platforms & SaaS</li>
<li>Sync with thousands of apps using IFTTT and Zapier</li>
<li>Combat spam bots with our Captcha system</li>
<li>Display custom thank you messages</li>
<li>Filter, sort and view leads in a single place</li>
<li>Truly open source – you own your data.</li>
</ol>
Check Icegram Collect’s <a href="https://www.icegram.com/collect/?utm_source=repo&utm_medium=wpreadme&utm_campaign=icegram_collect_repo" rel="nofollow ugc">official features page</a> for detailed info.
<h4>1. Simple and clean plugin user interface</h4>
Icegram Collect is an easy-to-use WordPress form builder plugin that helps website owners focus on creating their web forms in seconds.
<h4>2. Unlimited forms and leads storage</h4>
You can create unlimited inquiry forms and subscription boxes. No restrictions or limitations in saving leads into your own server.
<h4>3. Integrates with top email marketing platforms & SaaS</h4>
Integrate your form plugin with popular ESPs and SaaS platforms such as 
– Hubspot 
– Mailchimp 
– Campaign Monitor 
– Email Subscribers 
– Icegram 
– MadMimi [Premium] 
– Active Campaign [Premium] 
– Hubspot Pro [Premium] 
– Aweber [Premium]
<h4>4. Sync with thousands of apps using IFTTT and Zapier</h4>
Relay form submission data to any other service with webhooks. If you use IFTTT or Zapier, you can integrate with 2000+ apps.
<h4>5. Combat spambots with our Captcha system</h4>
Combat spam and bot attacks effortlessly with Icegram Collect’s built-in Captcha system. No need for extra plugins. Secure your WordPress contact forms with ease.
<h4>6. Display custom thank you messages</h4>
You can display a custom “thank you message” when someone submits their data. You can even redirect leads to a specific thank you page.
<h4>7. Filter, sort and view leads in a single place</h4>
Effortlessly manage your leads with Icegram Collect’s organized database. Find the right leads quickly with powerful search and filtering options.
<h4>8. Truly open source – you own your data</h4>
Icegram Collect form creator is an open-source plugin and it doesn’t save any of your leads on our system. You own your data.
<h3>See What Our Users Are Saying About Icegram Collect</h3>
<blockquote>
👉 Great Form Builder! 
 One of the best form builders I could find. Others are complex and require money for even basic features. Icegram Collect gives a lot for free and is easy to use. 
 – <a href="https://wordpress.org/support/topic/great-free-form-builder/" rel="ugc">Aswin</a>
👉 Must use plugin to collect leads on your website 
 Works perfect with Icegram Engage and increases your subscribers list on Mailchimp and Icegram Express email subscribers and newsletter plugin. Great support! Must try it! 
 – <a href="https://wordpress.org/support/topic/nice-to-use-simple-wp-email-form/" rel="ugc">Lombra</a>
</blockquote>
<a href="https://www.icegram.com/collect/pricing/?utm_source=repo&utm_medium=wpreadme&utm_campaign=icegram_collect_repo" rel="nofollow ugc">Premium Icegram Collect Plugin</a>
<h3>Some of our other free plugins on WordPress.org</h3>
<a href="https://wordpress.org/plugins/email-subscribers/" rel="ugc">Icegram Express</a> – Complete newsletter plugin
<a href="https://wordpress.org/plugins/icegram/" rel="ugc">Icegram Engage</a> – Popups, Welcome Bar, Opt-Ins and Lead Generation Plugin
<a href="https://wordpress.org/plugins/temporary-login-without-password/" rel="ugc">Temporary Login Without Password</a> -It’s a handy tool to support our customers. We use it daily.
<a href="https://wordpress.org/plugins/smart-manager-for-wp-e-commerce/" rel="ugc">Smart Manager</a> – Manage & Bulk edit Products, Orders & more..
<a href="https://wordpress.org/plugins/offermative-discount-pricing-related-products-upsell-funnels-for-woocommerce/" rel="ugc">Offermative</a> – Dynamic discount pricing, related product recommendations, upsells and funnels for WooCommerce.
<a href="https://www.icegram.com/engage/pricing/?utm_source=repo&utm_medium=wpreadme&utm_campaign=icegram_collect_repo" rel="nofollow ugc">Signup for Free</a> | <a href="https://www.icegram.com/blog/?utm_source=repo&utm_medium=wpreadme&utm_campaign=icegram_collect_repo" rel="nofollow ugc">Resources</a> | <a href="https://www.icegram.com/knowledgebase_category/icegram/?utm_source=repo&utm_medium=wpreadme&utm_campaign=icegram_collect_repo" rel="nofollow ugc">Knowledge Base</a> | <a href="https://www.icegram.com/contact/?utm_source=repo&utm_medium=wpreadme&utm_campaign=icegram_collect_repo" rel="nofollow ugc">Contact Support</a>

Icegram Collect – Easy Form, Lead Collection and Subscription plugin

Great plugin – Easy to Use!

Get readymade contact forms, email subscription forms and custom forms for your website. Choose from beautiful templates and get started within second …

Engage Agent vs Icegram Collect – Easy Form, Lead Collection and Subscription plugin