Eniverse

<p><strong>Eniverse Withdrawal Form for WooCommerce</strong> enables your customers to exercise their right to withdraw from a contract in compliance with <a href="https://eur-lex.europa.eu/eli/dir/2023/2673" rel="nofollow ugc">EU Directive 2023/2673</a>, effective from 19 June 2026.</p>
<p>The directive requires every online store selling to EU consumers to provide a clearly labeled, easy-to-find withdrawal mechanism. This plugin does exactly that — with zero configuration needed after activation.</p>
<h4>How it works</h4>
<p><strong>For logged-in customers:</strong><br />
A “Withdraw from contract” button appears on the order list and order detail pages inside My Account. Clicking it opens a pre-filled form with the customer’s name, order number, and email (locked fields). The customer selects which products to return, optionally provides a reason, reviews a summary, and confirms with a single click.</p>
<p><strong>For guest customers:</strong><br />
A dedicated page is created automatically at activation. Guests enter their order number and email for verification, then follow the same flow. A direct link with a security token is also included in the WooCommerce order confirmation email, allowing one-click access.</p>
<h4>Key features</h4>
<ul>
<li><strong>“Withdraw from contract” button</strong> in My Account <span aria-hidden="true" class="wp-exclude-emoji">→</span> Orders and Order Details</li>
<li><strong>Dedicated guest page</strong> created automatically — no shortcodes or setup needed</li>
<li><strong>Two-step confirmation</strong> (form <span aria-hidden="true" class="wp-exclude-emoji">→</span> summary <span aria-hidden="true" class="wp-exclude-emoji">→</span> confirm) per Directive recital 37</li>
<li><strong>Secure email link</strong> with one-time token in order confirmation emails</li>
<li><strong>Product selection</strong> with checkboxes and quantity fields for partial withdrawals</li>
<li><strong>Status system</strong> — New <span aria-hidden="true" class="wp-exclude-emoji">→</span> In progress <span aria-hidden="true" class="wp-exclude-emoji">→</span> Accepted <span aria-hidden="true" class="wp-exclude-emoji">→</span> Completed / Rejected</li>
<li><strong>Automatic emails</strong> — confirmation to customer, notification to admin, updates on every status change</li>
<li><strong>“Withdrawals” tab</strong> in WooCommerce admin with badge counter for new requests</li>
<li><strong>Order integration</strong> — metabox in order details, status column in order list, automatic order notes</li>
<li><strong>Auto-refund</strong> — changing status to “Completed” automatically creates a WooCommerce refund</li>
<li><strong>Configurable withdrawal period</strong> — default 14 days, adjustable in settings</li>
<li><strong>HPOS compatible</strong> — works with WooCommerce High-Performance Order Storage</li>
<li><strong>Translation ready</strong> — all strings internationalized, Polish translation included</li>
</ul>
<h4>EU Directive 2023/2673 compliance</h4>
<ul>
<li>Button labeled “Withdraw from contract” / “Withdraw from contract here” as required</li>
<li>Final confirmation button labeled “Confirm contract withdrawal”</li>
<li>Two-step confirmation process (recital 37 — double-click requirement)</li>
<li>Immediate email confirmation with date, time, and full content of the withdrawal statement</li>
<li>Withdrawal function available throughout the entire statutory withdrawal period</li>
<li>Disabled button with tooltip after period expiry (button remains visible)</li>
</ul>
<h4>Who is this for?</h4>
<p>Any WooCommerce store selling to consumers in the European Union. The directive applies regardless of where your business is based — if you target EU consumers, compliance is mandatory from 19 June 2026 with no transition period.</p>


Eniverse Withdrawal Form for WooCommerce

A simple, zero-config contract withdrawal form for WooCommerce — fully compliant with EU Directive 2023/2673.

Art Project Group

<p><strong>APG Withdrawal for WooCommerce</strong> adds to your WooCommerce store a complete online right of withdrawal workflow compliant with EU consumer protection legislation.</p>
<h4>Features</h4>
<ul>
<li>Customer withdrawal form via the <code>[apg_withdrawal_form]</code> shortcode.</li>
<li>Configurable withdrawal window (days) and deadline source (completed or created date).</li>
<li>Optional extra grace days on top of the standard withdrawal window.</li>
<li>Active request detection: hides the withdrawal button if a request is already open for the order.</li>
<li>Optional digital-content waiver checkbox at checkout (both classic shortcode and block-based checkout): a configurable selector chooses when to display it — never, only on virtual products (or per-product <code>_apg_withdrawal_type = digital</code>), on every order, or on selected categories and/or selected products. The customer’s choice is persisted to order meta as legal evidence.</li>
<li>Admin request log with full request details (custom post type).</li>
<li>IP address and browser identifier storage options for legal evidence.</li>
<li>Email notification to the store admin on every new request.</li>
<li>Automatic customer acknowledgement email on submission.</li>
<li>Customer status update emails when the request is accepted, rejected or completed.</li>
<li>Automation: updates the withdrawal request status automatically when the linked WooCommerce order changes status.</li>
<li>My Account integration: customers can view their withdrawal request history.</li>
<li>CSV export of all withdrawal requests.</li>
<li>100% compatible with HPOS (High-Performance Order Storage).</li>
</ul>
<h4>Translations</h4>
<ul>
<li>English: by <a href="https://artprojectgroup.es/" rel="nofollow ugc">Art Project Group</a> (default language).</li>
<li>Spanish: by <a href="https://artprojectgroup.es/" rel="nofollow ugc">Art Project Group</a>.</li>
</ul>
<h4>More information</h4>
<p>You can learn more about <strong>APG Withdrawal for WooCommerce</strong> on our <a href="https://artprojectgroup.es/plugins-para-woocommerce/apg-withdrawal-for-woocommerce" rel="nofollow ugc">official website</a>, and follow the development on <a href="https://github.com/artprojectgroup/apg-withdrawal-for-woocommerce" rel="nofollow ugc">GitHub</a>.</p>
<h3>Thanks</h3>
<p>Thanks to everyone who uses the plugin, helps improve it, makes a donation or encourages us with their comments.</p>
<p>If you find this plugin useful, you can support its development with a <a href="https://artprojectgroup.es/tienda/donacion" rel="nofollow ugc">small donation</a>.</p>
<h3>External Services</h3>
<p>This plugin connects to the WordPress.org Plugins API to fetch information about the plugin (such as the rating). It sends the plugin slug when requesting data. More information: https://wordpress.org/about/privacy/</p>


APG Withdrawal for WooCommerce

Add to WooCommerce an online withdrawal workflow with customer form, My Account integration and admin request log.

Eniverse Withdrawal Form for WooCommerce vs APG Withdrawal for WooCommerce