Eniverse

Eniverse Withdrawal Form for WooCommerce enables your customers to exercise their right to withdraw from a contract in compliance with <a href="https://eur-lex.europa.eu/eli/dir/2023/2673" rel="nofollow ugc">EU Directive 2023/2673</a>, effective from 19 June 2026.
The directive requires every online store selling to EU consumers to provide a clearly labeled, easy-to-find withdrawal mechanism. This plugin does exactly that — with zero configuration needed after activation.
<h4>How it works</h4>
For logged-in customers: 
A “Withdraw from contract” button appears on the order list and order detail pages inside My Account. Clicking it opens a pre-filled form with the customer’s name, order number, and email (locked fields). The customer selects which products to return, optionally provides a reason, reviews a summary, and confirms with a single click.
For guest customers: 
A dedicated page is created automatically at activation. Guests enter their order number and email for verification, then follow the same flow. A direct link with a security token is also included in the WooCommerce order confirmation email, allowing one-click access.
<h4>Key features</h4>
<ul>
<li>“Withdraw from contract” button in My Account → Orders and Order Details</li>
<li>Dedicated guest page created automatically — no shortcodes or setup needed</li>
<li>Two-step confirmation (form → summary → confirm) per Directive recital 37</li>
<li>Secure email link with one-time token in order confirmation emails</li>
<li>Product selection with checkboxes and quantity fields for partial withdrawals</li>
<li>Status system — New → In progress → Accepted → Completed / Rejected</li>
<li>Automatic emails — confirmation to customer, notification to admin, updates on every status change</li>
<li>“Withdrawals” tab in WooCommerce admin with badge counter for new requests</li>
<li>Order integration — metabox in order details, status column in order list, automatic order notes</li>
<li>Auto-refund — changing status to “Completed” automatically creates a WooCommerce refund</li>
<li>Configurable withdrawal period — default 14 days, adjustable in settings</li>
<li>HPOS compatible — works with WooCommerce High-Performance Order Storage</li>
<li>Translation ready — all strings internationalized, Polish translation included</li>
</ul>
<h4>EU Directive 2023/2673 compliance</h4>
<ul>
<li>Button labeled “Withdraw from contract” / “Withdraw from contract here” as required</li>
<li>Final confirmation button labeled “Confirm contract withdrawal”</li>
<li>Two-step confirmation process (recital 37 — double-click requirement)</li>
<li>Immediate email confirmation with date, time, and full content of the withdrawal statement</li>
<li>Withdrawal function available throughout the entire statutory withdrawal period</li>
<li>Disabled button with tooltip after period expiry (button remains visible)</li>
</ul>
<h4>Who is this for?</h4>
Any WooCommerce store selling to consumers in the European Union. The directive applies regardless of where your business is based — if you target EU consumers, compliance is mandatory from 19 June 2026 with no transition period.

Eniverse Withdrawal Form for WooCommerce

A simple, zero-config contract withdrawal form for WooCommerce — fully compliant with EU Directive 2023/2673.

riinagency

EU Directive 2023/2673 gives online shoppers across the EU a clear right to withdraw from a purchase. From June 19, 2026, every WooCommerce store selling to EU consumers needs an easy, visible way for customers to start a withdrawal.
EU Withdrawal Button for WooCommerce does exactly that — and nothing you have to think about. You switch it on, and the whole withdrawal process runs on its own. Here is what happens.
<h4>What your customers see</h4>
<ol>
<li>Their right to withdraw is shown up front. As soon as a customer places an order, their order confirmation email already includes a “Withdraw from this order” button and a note telling them how many days they have to change their mind. Customers see their rights respected from the very first moment — which builds trust in your store.</li>
<li>The button is always within reach. A sticky withdrawal button also sits on every page of your store, so anyone — including guest customers with no account — can start a withdrawal at any time during the period.</li>
<li>They fill in a short form. The customer enters their order number and the email they used at checkout. No login required.</li>
<li>They confirm. The plugin shows their order summary, the customer clicks “Confirm withdrawal”, and that’s it.</li>
<li>They get written proof. The customer immediately receives a timestamped confirmation email that serves as proof of their withdrawal request, as required by the Directive.</li>
</ol>
<h4>What you see as the store owner</h4>
<ol>
<li>You get notified. An email lands in your inbox the moment a request comes in.</li>
<li>The order is flagged for you. The order status changes to “Withdrawal Requested” and a note is added to the order, so nothing gets lost.</li>
<li>You set the withdrawal period. It defaults to 14 days (the EU standard), but you can change it — and the plugin uses your value everywhere: in the order-email note, in the form, and in the validation check.</li>
<li>You stay in control of the money. The plugin never touches payments — you issue the refund through your normal WooCommerce workflow, exactly as today.</li>
</ol>
That’s the whole flow. The customer gets a simple, legal way to withdraw; you get a tidy, trackable request — with zero manual work once it’s switched on.
<h4>Features</h4>
<ul>
<li>Sticky withdrawal button on every page (text and styling configurable)</li>
<li>“Withdraw from this order” button inside WooCommerce order emails — works for guest customers</li>
<li>Modal popup or dedicated page mode</li>
<li>Order validation (order number + email + withdrawal-period check)</li>
<li>Custom “Withdrawal Requested” WooCommerce order status</li>
<li>Timestamped confirmation email to the customer + notification to the merchant</li>
<li>WooCommerce email integration (shows under WooCommerce → Settings → Emails)</li>
<li>Works with custom order number plugins (Sequential Order Numbers, etc.)</li>
<li>WCAG 2.1 AA accessible (keyboard navigation, focus trap, ARIA labels)</li>
<li>Rate limiting to prevent abuse</li>
<li>Translation-ready (.pot file included)</li>
<li>HPOS (High-Performance Order Storage) compatible</li>
</ul>
<h4>Who is this for?</h4>
WooCommerce store owners who sell to EU consumers and want a clear, compliant withdrawal process that runs by itself — without coding, legal headaches, or extra work for the customer.
<h4>Disclaimer</h4>
This plugin is a technical tool that helps implement a withdrawal flow. It does not constitute legal advice and does not guarantee compliance with any specific regulation. Consult a legal professional to ensure your store meets all applicable requirements.

EU Withdrawal Button for WooCommerce – Right of Withdrawal Form (Directive 2023/2673)

Free EU right-of-withdrawal button & form for WooCommerce. Directive 2023/2673: order validation, 14-day check, guest customers & merchant emails.

Eniverse Withdrawal Form for WooCommerce vs EU Withdrawal Button for WooCommerce – Right of Withdrawal Form (Directive 2023/2673)