Ensoras

<h4>Your store runs its own support</h4>
You run a WooCommerce store, and you’re also the one answering “where’s my order” at 11pm. Ensoras takes that over. It answers your customers from your real store data, follows the rules you set, and only comes to you when something actually needs you.
Not a chatbot that replies “check your email for tracking.” Ensoras looks up the real order, checks the tracking, and answers, in your brand’s voice and your customer’s language.
<blockquote>
“1,100 customer questions a month, handled automatically. We don’t have a support team anymore.” 
 Head of Operations, mid-size fashion store (EU)
</blockquote>
<h4>It handles whatever your customers actually ask</h4>
Whatever comes in, answered from your real orders, products, and policies. Someone realizes they ordered the wrong size before it ships and wants to swap it? Ensoras checks the order, checks your policy, and sorts it out or hands it to you ready to send. The repetitive volume that used to eat your day just gets handled.
When something genuinely needs you, it arrives with the whole conversation attached, so you answer in one read.
<h4>You set the rules, in plain English</h4>
No code, no flows. Tell Ensoras what to do the way you’d tell a new hire:
<ul>
<li>“If someone asks for a refund, look up their order. If it’s under $100 and within 30 days, process it. Otherwise send it to me.”</li>
<li>“If a customer sounds upset, mark it urgent and let me know.”</li>
</ul>
<h4>You decide who presses send</h4>
<ul>
<li>Approve first. Turn on “Require approval for AI replies” and Ensoras drafts every reply for you to approve before it sends.</li>
<li>Or let it run. Ensoras replies on its own and comes to you when it’s unsure.</li>
</ul>
Either way, you set limits it can’t cross (like never sharing account details without verifying the customer first), and every action is logged.
<h4>Connect WooCommerce in about 10 minutes</h4>
Click “Connect WooCommerce” and Ensoras already knows your orders, products, stock, customers, and policies. It reads your FAQs, return policy, and size guides too, so it answers from how your store actually works. No data import, no training. Returning customers are recognized automatically.
It also connects to the tools you already run on, like Klaviyo, Stripe, Mailchimp, and Slack, and pulls live data into every conversation. Already on Zendesk, Intercom, or Freshdesk? Ensoras runs alongside them or takes over. Your call.
<h4>Chat and email, in one place</h4>
A chat widget that matches your brand (your logo, your colors, light or dark, quick replies, on every page or only some) plus your support email, handled together so nothing slips through. Ensoras replies in whatever language each customer writes in, automatically.
<h4>Free to start</h4>
30 conversations a month, every feature included. No credit card. Live in about 10 minutes.
<h3>External Services</h3>
This plugin connects to <a href="https://ensoras.com" rel="nofollow ugc">Ensoras</a> for all AI processing, chat, and ticket management.
<ul>
<li>Account registration: your email, name, and site URL are sent to Ensoras to create your project</li>
<li>Chat widget: loaded from Ensoras on pages where the widget is displayed; visitor messages are sent to Ensoras for processing</li>
<li>Email verification: your email and name are sent to verify your account during setup</li>
<li>WooCommerce connection (optional): read-only API credentials and store URL are shared so Ensoras can look up orders and products</li>
<li>Customer identification (optional): logged-in customer emails are passed to the widget for order history lookup</li>
<li>Usage analytics (optional): basic environment info (PHP, WP, WooCommerce versions) shared once daily to improve the product; no customer data collected; opt out anytime in settings</li>
</ul>
<a href="https://ensoras.com/terms" rel="nofollow ugc">Terms of Service</a> | <a href="https://ensoras.com/privacy" rel="nofollow ugc">Privacy Policy</a>

Ensoras: AI Customer Support & Live Chat Helpdesk for WooCommerce

Ensoras runs your WooCommerce store's support. It answers your customers from your real store data, around the clock. Free to start.

formilla-live-chat

zgilyana

Install <a href="http://www.Formilla.com/?u=wpwc" title="Formilla's Customer Support Software for WooCommerce" rel="nofollow ugc">Formilla’s Customer Support Software for WooCommerce</a> and get started with FREE live chat (Premium Upgrades available). Provide online chat support to your visitors and view them navigate your website or store from page to page, along with the ability to view the contents of their shopping cart.
Formilla Platform Features:
<ul>
<li>
Installs Instantly: You’ll be up and running within minutes once you install the plugin to your WooCommerce or WordPress site and sign-up for a Formilla account. The live chat widget will appear on your site upon installation/activation of this plugin and you can customize your chat in your Formilla.com cloud account.
</li>
<li>
Shopping Cart Details: When using WooCommerce (WordPress ecommerce plugin), Formilla will automatically display a visitor’s shopping cart contents in real time during a chat. If you’re using one of our premium packages, you can also view your most active visitors’ shopping cart contents using the visitor monitoring feature from the live chat dashboard. Know what products visitors have added to their shopping cart, the quantity of each item, sub-total, and grand total. Use proactive chat or request chat functionality to ensure customers purchase before they leave your website.
</li>
<li>
Real-time Visitor Monitoring: Formilla’s real-time visitor monitoring/tracking allows you to see the number of active visitors on your website, and initiate live chats with them. View visitor login email, where your visitor is located, their recently viewed web pages, what operating system (Windows, Mac, iOS, Android, etc.) or internet browser they are using, where the traffic came from (Google, Facebook, other linking sites, etc.), whether they are a new or returning visitor, and more. Formilla Live Chat visitor monitoring is a paid feature and comes with our Professional package or higher.
</li>
<li>
A.I. ChatGPT Bots: ChatGPT Chatbots leverage ChatGPT’s incredible Artificial Intelligence technology to respond to visitor questions 24/7 (paid feature add-on). You’ll see a huge improvement in your staff’s efficiency and dramatically boost customer satisfaction too. Check out our <a href="https://blog.formilla.com/how-to-create-a-chatgpt-chatbot/" title="ChatGPT Bots" rel="nofollow ugc">ChatGPT Bots</a> tutorial to learn more.
</li>
<li>
Desktop Notifications: Make sure you don’t miss any chats by enabling Desktop Notifications to see an alert box displayed every time you receive a chat. This feature currently works with Chrome, Firefox, and Safari.
</li>
<li>
Mobile Apps for iPhone, iPad, and Android Devices: Live chat via your mobile device or tablet by using our iPhone/iPad or Android apps! Install our app and simply login to your Formilla Live Chat account to chat with customers from anywhere!
</li>
<li>
Language Support (International): All of our packages allow you to customize your live chat widget in any language, including Spanish, French, German, Dutch, Portuguese, Chinese, Hindi, Italian, and much more!
</li>
<li>
Require Email Address: Before visitors start a live chat, you can require them to supply their email address and include them in future marketing opportunities.
</li>
<li>
Smart Messages: Target visitors like never before! With Smart Messages, you can automatically display custom messages to your website visitors in many different scenarios (Premium packages).
</li>
<li>
Marketing Automation (Email Messaging): Keep customers coming back to your website with Formilla automatic email messaging. Use the “Personal” template so it looks like you’re contacting your customer directly, and not via a mass email marketing campaign. Use the “Professional” template when sending a company announcement, blog update, or similar, which includes your company logo, social links, and company address. Marketing automation features are a paid feature and come with our Growth package.
</li>
<li>
Marketing Automation (In-App Messaging): Display In-App/website popup messages to your Formilla contacts using multiple different display types on your website (popups, corner widgets, website bars). Announce a limited time offer or sale, offer a coupon code, direct users to your latest blog, communicate breaking news or a maintenance outage, or market virtually anything to your visitors. Marketing automation features are a paid feature and come with our Growth package.
</li>
<li>
Integrate with hundreds of apps using Zapier: Automatically post chat transcripts directly to your favorite apps using Zapier. Hundreds of apps are supported, including email marketing tools, CRMs, ticket systems, and a lot more (e.g. Mailchimp, Constant Contact, Pipedrive, Infusionsoft, Zendesk, etc.). This comes with any Premium plan.
</li>
<li>
Robust APIs: Push your data to Formilla to track advanced customer behavior with our Javascript and REST APIs. Track last order date, member signup date, total amount spent, or anything else.
</li>
</ul>

Customer Support Software, Live Chat, & Marketing Automation

Customer Support Software for WooCommerce with live chat, real-time cart information, email, and in-app messaging using Formilla Edge marketing automa …

Ensoras: AI Customer Support & Live Chat Helpdesk for WooCommerce vs Customer Support Software, Live Chat, & Marketing Automation