Ensoras

<h4>Stop drowning in customer questions. Let Ensoras handle them.</h4>
<p>You’re running a WooCommerce store. Customer questions are piling up. “Where’s my order?” “What’s your return policy?” “Will this fit me?” — same questions, over and over, eating your time.</p>
<p>Ensoras actually handles customer questions for you. Not templates. Not “we’ll get back to you.” Real answers, using your real store data, following your rules.</p>
<blockquote>
<p>“1,100 customer questions a month, handled automatically. We don’t have a support team anymore.”<br />
  Head of Operations, mid-size fashion e-commerce (EU)</p>
</blockquote>
<h4>What Ensoras Actually Does For You</h4>
<p><strong>Answers order questions instantly</strong><br />
“Where’s my order?” — Ensoras looks up their order, checks tracking, gives them the answer. While you sleep.</p>
<p><strong>Handles returns and refunds</strong><br />
“I want to return this” — Ensoras checks your policy, verifies the purchase date, processes the return or escalates to you if needed.</p>
<p><strong>Converts browsers to buyers</strong><br />
“Do you ship to Canada?” — Ensoras answers immediately while they’re still on your product page, ready to buy.</p>
<p><strong>Solves billing issues</strong><br />
“I was charged twice” — Ensoras pulls the data, sees the duplicate charge, fixes it. No back-and-forth emails.</p>
<p><strong>Works 24/7</strong><br />
Black Friday at 2 AM? Ensoras is answering. Holiday weekend? Ensoras is answering. You? You’re sleeping.</p>
<h4>Why Store Owners Choose Ensoras</h4>
<ul>
<li><strong>It actually does things</strong> — doesn’t just say “check your email for tracking.” It looks up the order and gives them the tracking link.</li>
<li><strong>Under 2-minute responses</strong> — day or night, customers get instant answers</li>
<li><strong>No coding, no training</strong> — write what you want in plain English: “If someone asks about sizing, check the product page and tell them”</li>
<li><strong>Plays nice with your tools</strong> — Stripe, Shopify, Klaviyo, Zendesk, Salesforce, Slack, and 25+ more</li>
</ul>
<h4>One-Click WooCommerce Setup</h4>
<p>Click “Connect WooCommerce” and Ensoras instantly knows your:</p>
<ul>
<li>Orders and tracking numbers</li>
<li>Products and inventory</li>
<li>Customers and purchase history</li>
<li>Refunds and returns</li>
</ul>
<p>Returning customers are recognized automatically. No setup. No importing data. It just works.</p>
<h4>Live Chat Widget</h4>
<p>The chat widget lives right on your storefront and matches your brand:</p>
<ul>
<li>Dark or light theme, your logo, your colors</li>
<li>Quick-reply buttons for common questions</li>
<li>Works on mobile, tablet, and desktop</li>
<li>Show it everywhere or only on specific pages</li>
<li>Collects emails before chat starts so you can follow up</li>
</ul>
<h4>Email Support</h4>
<p>Not just chat. Connect your support email and Ensoras handles those questions too — same intelligence, same rules, same workflows. Everything ends up in one inbox so nothing falls through the cracks.</p>
<h4>Tell Ensoras What to Do</h4>
<p>Write instructions in plain English:</p>
<ul>
<li>“When someone asks about a refund, look up their order. If it’s under $100 and within 30 days, process it. Otherwise, send it to me.”</li>
<li>“If a customer seems frustrated, mark it urgent and notify the team on Slack.”</li>
</ul>
<p>Ensoras follows your rules. When multiple rules apply to the same conversation, they combine automatically.</p>
<h4>Knowledge Base</h4>
<p>Upload your FAQ, return policy, size guides — PDFs, text files, or just paste URLs. Ensoras searches by meaning, not just keywords, so customers get the right answer even when they don’t use the exact wording. Toggle items on and off anytime without deleting anything.</p>
<h4>Analytics and Team</h4>
<ul>
<li>See how many questions Ensoras handled vs. your team</li>
<li>Track customer satisfaction scores, response times, and resolution times</li>
<li>Invite unlimited team members with custom roles and permissions</li>
<li>Route questions to the right person — built-in collision detection so two people never reply to the same customer</li>
</ul>
<h4>Two Ways to Work</h4>
<p><strong>Manual mode</strong> — Ensoras writes the reply, you review and approve before it goes out. Great when you’re getting started and want to see how it handles things.</p>
<p><strong>Auto mode</strong> — Ensoras sends responses on its own based on your rules. When it’s not confident, it asks you instead of guessing. Most teams start manual and switch to auto within the first week.</p>
<h4>Safety Rails</h4>
<ul>
<li>Set rules Ensoras cannot break — like “Never share account info without verification”</li>
<li>Require approval for sensitive topics before anything goes out</li>
<li>Full audit trail of every decision Ensoras made and why</li>
</ul>
<h4>Connects to Everything You Already Use</h4>
<p>Ensoras integrates with over 25 tools across e-commerce, payments, marketing, fulfillment, support, and CRM — including Shopify, Stripe, Klaviyo, Zendesk, Salesforce, Slack, and many more. It pulls live data during every conversation so customers get real answers, not generic ones.</p>
<p>Already using Zendesk, Intercom, or Freshdesk? Ensoras works alongside them or replaces them entirely — your choice, no disruption to your workflow.</p>
<h4>Multi-Language Support</h4>
<p>Your customers don’t all speak the same language, and that’s fine. Ensoras automatically detects the customer’s language and replies in kind — no configuration needed. Your knowledge base and workflows stay in English while Ensoras handles translation in real-time. Over 20 languages supported out of the box.</p>
<h4>Why Not Just Use a Regular Chatbot?</h4>
<p>Regular chatbots match keywords to canned replies. When a customer asks “where’s my order?”, they get a generic “check your email for tracking info.” The customer leaves frustrated, and you still end up answering manually.</p>
<p>Ensoras actually looks up the order, finds the tracking number, and gives it to the customer — right there in the conversation. No human needed.</p>
<ul>
<li><strong>Set up in minutes, not hours</strong> — install the plugin, connect your store, and you’re live</li>
<li><strong>Real answers from real data</strong> — not templates, not “we’ll get back to you”</li>
<li><strong>Your rules, your language</strong> — tell Ensoras what to do in plain English and it follows</li>
<li><strong>Works with what you already use</strong> — Zendesk, Intercom, Freshdesk, Slack, Stripe, and more</li>
<li><strong>Free forever</strong> — 30 conversations a month with every feature included</li>
<li><strong>Speaks your customer’s language</strong> — auto-detects and replies in 20+ languages</li>
</ul>
<h3>External Services</h3>
<p>This plugin connects to <a href="https://ensoras.com" rel="nofollow ugc">Ensoras</a> for all AI processing, chat, and ticket management.</p>
<ul>
<li><strong>Account registration</strong> — your email, name, and site URL are sent to Ensoras to create your project</li>
<li><strong>Chat widget</strong> — loaded from Ensoras on pages where the widget is displayed; visitor messages are sent to Ensoras for processing</li>
<li><strong>Email verification</strong> — your email and name are sent to verify your account during setup</li>
<li><strong>WooCommerce connection (optional)</strong> — read-only API credentials and store URL are shared so Ensoras can look up orders and products</li>
<li><strong>Customer identification (optional)</strong> — logged-in customer emails are passed to the widget for order history lookup</li>
<li><strong>Usage analytics (optional)</strong> — basic environment info (PHP, WP, WooCommerce versions) shared once daily to improve the product; no customer data collected; opt out anytime in settings</li>
</ul>
<p><a href="https://ensoras.com/terms" rel="nofollow ugc">Terms of Service</a> | <a href="https://ensoras.com/privacy" rel="nofollow ugc">Privacy Policy</a></p>


Ensoras – AI Customer Support & Live Chat Helpdesk for WooCommerce

AI live chat and helpdesk for WooCommerce. Answers customer questions automatically using your real store data. Free plan included.

supportboard

<p>Automate your customers’ communication with artificial intelligence-driven bots and a chat system optimized for conversational marketing.<br />
Save time, increase revenues, and use the software you already know and love.<br />
Here’s how our Live Chat plugin will help you capture more leads and enhance your conversions rates.</p>
<h3>Live chat</h3>
<p>Support Board allows you to embed a free live chat module on your website and let site visitors chat with you.<br />
Using the plugin, you can easily handle the following WordPress live chat</p>
<ul>
<li>Support live chat: answer questions your users might have about your business through live chat.</li>
<li>Sales live chat: help answer questions your potential customers might have about your products/services through live chat.</li>
<li>Marketing live chat: create emails or phone number lists, synchronize WooCommerce. Details <a href="https://board.support/marketing" rel="nofollow ugc">here</a>.</li>
<li>Automated chatbot: create powerful scenario with by connecting the Dialogflow chatbot. Details <a href="https://board.support/bot" rel="nofollow ugc">here</a>.</li>
</ul>
<h3>Real-time notifications</h3>
<p>Don’t lose visitors. Actively engage them instead with a complete set of notifications.<br />
The following notification types are available: email, push notifications, desktop notifications, text message notifications, flash notifications, sounds, red counter.<br />
Update the browser tab title each time a new message is received.</p>
<h3>Mobile app for Android and iOS</h3>
<p>Turn your Android or iOS device into a customer service hub and chat with your users via our innovative progressive web app for Android and iOS.<br />
It’s fast and it works great. The Support Board administration area is a progressive web app that can be installed on Windows and Macs.<br />
It runs like any other software on your computer or and any other app on your mobile device.</p>
<h3>Support features</h3>
<ul>
<li>Support</li>
<li>Manage Conversations</li>
<li>Knowledge Base Articles</li>
<li>Message Editor</li>
<li>Saved Replies</li>
<li>Departments</li>
<li>Notifications</li>
<li>Real-Time Queue</li>
<li>Direct Message</li>
<li>Email Piping</li>
<li>Omni-Channel</li>
<li>AI Translations in Real-Time</li>
<li>AI Smart Reply</li>
<li>Reports</li>
<li>Agent Ratings</li>
<li>Tickets</li>
<li>Offline Message</li>
<li>More Features</li>
</ul>
<h3>Chatbot features</h3>
<ul>
<li>Automated Communication</li>
<li>Easy to Use</li>
<li>Ready Templates</li>
<li>Benefits</li>
<li>Bot Training</li>
<li>Rich Messages</li>
<li>Human Takeover</li>
<li>Multilingual</li>
<li>Knowledge Base</li>
<li>WooCommerce Integration</li>
<li>Works with Facebook, Telegram and More</li>
<li>AI Artificial Intelligence</li>
<li>Analytics</li>
<li>Actions</li>
<li>Dialogflow CX and ES</li>
<li>More Features</li>
</ul>
<h3>Marketing features</h3>
<ul>
<li>Popup Message</li>
<li>Welcome Message</li>
<li>Follow Up Message</li>
<li>Subscribe Message</li>
<li>Newsletter Subscription</li>
<li>Automations and Triggers</li>
<li>Multi-Users Direct Message</li>
<li>WooCommerce</li>
<li>Chat Bot</li>
<li>Social Share</li>
<li>Pro-active Chat</li>
<li>Rich Messages</li>
</ul>
<h3>Users features</h3>
<ul>
<li>Registration and Login</li>
<li>Manage Users and Agents</li>
<li>Find, Sort and Filter</li>
<li>Get to Know Your Customers</li>
<li>AI Language detection</li>
</ul>
<h3>Developers features</h3>
<ul>
<li>Web API</li>
<li>JavaScript API</li>
<li>PHP API</li>
<li>Use cases</li>
</ul>
<h3>More features</h3>
<ul>
<li>Mobile App</li>
<li>Progressive Web App</li>
<li>WordPress Integration</li>
<li>Multilingual and RTL</li>
<li>Privacy Acceptance and GDPR</li>
<li>Design Customization</li>
<li>White Label</li>
<li>Security</li>
<li>Panel and Full-Screen Chat</li>
<li>Performance</li>
<li>Data and Privacy</li>
<li>Departments</li>
<li>More Features</li>
</ul>


Support Board Cloud

Great chat

A Free one-click-to-install Live Chat plugin. No coding skills required. Used by more than 2000 customers on WordPress.

Ensoras – AI Customer Support & Live Chat Helpdesk for WooCommerce vs Support Board Cloud