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ExertPro

ExertPro AI Store Assistant for WooCommerce transforms your WooCommerce store with an intelligent AI assistant that can answer customer questions 24/7 — without any human intervention.
Connect your preferred AI provider (OpenAI, Anthropic Claude, Groq, Google Gemini, or xAI Grok) and let the chatbot handle common customer queries automatically.
<h4>Key Features</h4>
<ul>
<li>Multiple AI Providers — OpenAI (GPT-4o), Anthropic Claude, Groq (Llama), Google Gemini, xAI Grok, and Moonshot</li>
<li>Product Queries — Customers can ask about products, prices, availability, and descriptions</li>
<li>Order Status — Logged-in customers can check their order status in real time</li>
<li>Returns & Refunds — Guides customers through your return and refund policy</li>
<li>General Support — Answers any store-related questions using your store’s context</li>
<li>Floating Widget — Beautiful floating chat bubble on every page (customizable position)</li>
<li>Shortcode Support — Embed the chatbot anywhere with <code>[aiwc_chatbot]</code></li>
<li>Full Page Mode — Option to show chatbot inline on a dedicated page</li>
<li>Quick Action Buttons — One-click buttons for common queries (Products, Orders, Returns, Help)</li>
<li>Greeting Popup — Auto-show a welcome message to engage visitors</li>
<li>Chat Logs — View and export conversation history from the admin dashboard</li>
<li>Rate Limiting — Built-in protection against API abuse (10 messages/minute per IP)</li>
<li>HPOS Compatible — Fully compatible with WooCommerce High-Performance Order Storage</li>
<li>Cart & Checkout Block Compatible — Declared compatibility with WooCommerce Cart/Checkout Blocks</li>
<li>Customizable UI — Change colors, position (desktop & mobile), chatbot name, welcome message, and avatar images</li>
<li>Optional Attribution — “Powered by AI” footer is opt-in only; disabled by default</li>
<li>Secure API Key Storage — API keys are encrypted before being saved to the database</li>
</ul>
<h4>Supported AI Providers</h4>
<ol>
<li>OpenAI — GPT-4o, GPT-4 Turbo, GPT-3.5 Turbo</li>
<li>Anthropic — Claude Sonnet 4, Claude Haiku 4.5</li>
<li>Groq — Llama 3.3 70B (ultra-fast inference)</li>
<li>Google Gemini — Gemini 1.5 Pro</li>
<li>xAI Grok — Grok-3</li>
<li>Moonshot — Moonshot v1</li>
</ol>
<h4>Use Cases</h4>
<ul>
<li>Answer “Where is my order?” questions automatically</li>
<li>Recommend products based on customer needs</li>
<li>Explain return and refund policies</li>
<li>Reduce support tickets for common questions</li>
<li>Engage visitors 24/7 even when your team is offline</li>
</ul>
<h4>Privacy</h4>
Customer messages are sent to your chosen AI provider’s API. Please review their privacy policies before use. Chat logs (if enabled) are stored in your WordPress database. No data is shared with the plugin author.
<h3>External Services</h3>
This plugin connects to one or more third-party AI APIs to generate chatbot responses. The API is called only when a visitor sends a message in the chatbot. The user’s message, along with relevant WooCommerce store context (such as product names and order details for logged-in customers), is sent to the selected provider.
OpenAI 
Used to generate AI responses via the Chat Completions API. 
Data sent: user message, conversation history, store context. 
– Terms of Service: https://openai.com/policies/terms-of-use 
– Privacy Policy: https://openai.com/policies/privacy-policy
Anthropic 
Used to generate AI responses via the Messages API. 
Data sent: user message, conversation history, store context. 
– Terms of Service: https://www.anthropic.com/legal/consumer-terms 
– Privacy Policy: https://www.anthropic.com/legal/privacy
Groq 
Used to generate AI responses via the Groq Chat Completions API. 
Data sent: user message, conversation history, store context. 
– Terms of Service: https://groq.com/terms-of-use/ 
– Privacy Policy: https://groq.com/privacy-policy/
Google Gemini 
Used to generate AI responses via the Google Generative Language API. 
Data sent: user message, conversation history, store context. 
– Terms of Service: https://ai.google.dev/terms 
– Privacy Policy: https://policies.google.com/privacy
xAI Grok 
Used to generate AI responses via the xAI Chat Completions API. 
Data sent: user message, conversation history, store context. 
– Terms of Service: https://x.ai/legal/terms-of-service/ 
– Privacy Policy: https://x.ai/legal/privacy-policy/
Moonshot 
Used to generate AI responses via the Moonshot Chat Completions API. 
Data sent: user message, conversation history, store context. 
– Terms of Service: https://platform.moonshot.cn/docs/terms-of-use 
– Privacy Policy: https://platform.moonshot.cn/docs/privacy-policy
Only one provider is active at a time, based on the plugin settings. No data is sent to any provider unless the chatbot is actively used by a visitor.

ExertPro AI Store Assistant for WooCommerce

AI chatbot for WooCommerce with product support, order tracking, returns, refunds, and customer assistance.

wpazleen

sambyte

michael

AskAny is a WordPress AI chatbot built on RAG (Retrieval-Augmented Generation). Before it answers anything, it retrieves the most relevant sections of your actual site content using semantic search, then generates a grounded, cited answer from that content — not from general AI knowledge.
Most WordPress chatbot plugins send the visitor’s question straight to an AI API and display whatever comes back. AskAny works differently. It indexes your posts, pages, products, PDFs, and external sources first, then retrieves the right content for each question before the AI generates a response. Every answer includes a source citation.
It also includes real-time live agent handoff, native WooCommerce order tracking by email or order ID, and SSE-based streaming that uses 90% less server load than polling-based chatbots — all without a monthly SaaS subscription.
<a href="https://wpazleen.com/askany/" rel="nofollow ugc">AskAny Website</a> | <a href="https://wpazleen.com/docs/" rel="nofollow ugc">Documentation</a> | <a href="https://wpazleen.com/support/" rel="nofollow ugc">Pro Support</a>
<h3>How RAG Works in AskAny</h3>
<ol>
<li>Index – AskAny crawls your posts, pages, products, PDFs, Q&A pairs, and external URLs into a semantic search index automatically.</li>
<li>Retrieve – When a visitor asks a question, AskAny finds the most relevant content chunks using hybrid semantic and keyword search.</li>
<li>Respond – The AI generates a cited answer using only your indexed content. It cannot answer from general knowledge, so responses stay specific to your business.</li>
</ol>
<h3>Semantic Search and Content Indexing</h3>
The RAG and semantic search system is what makes AskAny different from keyword-triggered chatbots. It understands meaning and context, so it can find the right answer even when a visitor’s question doesn’t exactly match the wording in your content.
Content types indexed: posts, pages, custom post types, WooCommerce products and categories, custom fields, comments, menus, PDF documents, external URLs, Q&A pairs, and FAQs.
Indexing is designed to keep API costs low. Content hash caching reuses embeddings whenever content has not changed, cutting API usage by up to 90%. Batch embedding processes multiple texts in a single API call. Smart update detection only re-embeds content that has actually been modified.
Hybrid search runs both semantic understanding and keyword matching together. This covers the cases where exact phrase matching is needed alongside conceptual retrieval.
<h3>Live Agent Handoff</h3>
Agents manage conversations from the WordPress admin chat panel. When a visitor needs a human, the agent takes over in one click. Full conversation history carries over instantly with no visible interruption for the visitor.
The live agent system includes role-based access, online/offline status tracking, an unread message badge, and Slack integration so agents get notified and can reply without opening the WordPress admin. A Mobile App Push Bridge lets agents respond from Android.
<h3>WooCommerce Order Tracking in Chat</h3>
Customers can check their order status directly inside the chat widget. They can look up by email address, order ID, or transaction ID — no need to visit a separate order tracking page.
The WooCommerce integration also handles product information queries, real-time stock checks, smart product recommendations based on the conversation, and direct add-to-cart from chat. Product data is indexed automatically for RAG retrieval.
<h3>Six AI Providers, No Lock-In</h3>
Switch between providers at any time without losing your indexed content or chat history.
<ul>
<li>OpenAI – GPT-4o, GPT-4o-mini, GPT-4.1, O4-mini</li>
<li>DeepSeek – Cost-effective with strong reasoning</li>
<li>Google Gemini – Gemini 2.0 Flash, Gemini 2.5 Flash-Lite</li>
<li>Anthropic Claude – Advanced reasoning, safety-focused</li>
<li>X.AI Grok – Real-time knowledge</li>
<li>OpenRouter – 100+ models through a single API</li>
</ul>
<h3>Fallback Mode</h3>
When your AI provider API is unavailable, AskAny keeps the chatbot running using indexed content and pattern matching. Visitors never see an error or a broken widget.
<h3>Knowledge Base and Content Sources</h3>
<ul>
<li>PDF Import – Upload PDFs and the plugin extracts and indexes every page automatically. Works for product manuals, documentation, policies, and specs.</li>
<li>External Sources – Index any external URL, REST API endpoint, JSON feed, or XML source as an additional knowledge base.</li>
<li>Q&A Management – Add custom question-answer pairs with Markdown support. Bulk import and export included.</li>
<li>Automatic Site Indexing – WordPress content is indexed automatically on publish and on update.</li>
</ul>
<h3>Analytics and Performance</h3>
Track API request counts, success rates, token usage, and estimated costs per provider. Response time and popular question data helps you spot content gaps. Database tools include table size overview, one-click clean, optimize, and export, with date-range filtering.
<h3>Customization Options</h3>
The widget can be placed as a floating button (bottom-left or bottom-right) or embedded anywhere using the <code>[askany_chat]</code> shortcode.
Configurable options include: custom avatar, logo, header text, welcome message, suggested messages with predefined Q&A responses, typing animation speed (Regular, Fast, Faster, Instant), and response tone (Human, Professional, Friendly, Robotic). A homepage FAQ section and custom links support Markdown. Full RTL and WCAG 2.1 AA accessibility compliance is included.
<h3>Multi-Language Support</h3>
The chatbot detects the visitor’s language and responds accordingly. Supported languages include English, Bengali, Spanish, French, German, Italian, Portuguese, Russian, Japanese, Chinese, Arabic, Hindi, and more.
<h3>Privacy and Security</h3>
All chat data is stored in your own WordPress database. The only external connection is the AI provider API you choose to use. Built-in GDPR controls cover data export, anonymization, and retention. Session security and XSS protection are included.
AI provider endpoints: 
– https://api.openai.com/v1/ (OpenAI) 
– https://api.deepseek.com/v1/ (DeepSeek) 
– https://generativelanguage.googleapis.com/ (Google Gemini) 
– https://api.anthropic.com/ (Anthropic Claude) 
– https://api.x.ai/ (X.AI Grok) 
– https://openrouter.ai/api/ (OpenRouter)
Full terms of service and privacy policy links for each provider are in the plugin’s Privacy section.
<h3>External Services</h3>
= WPAzleen Settings API = 
Loads display settings for the Pro upgrade modal in the plugin admin area. 
No personal data or form submission data is sent or collected. 
Privacy: https://wpazleen.com/privacy-policy
<h3>Source Code</h3>
The source files for all compiled/minified JavaScript and CSS in this plugin are publicly available at:
https://github.com/wpazleen/askany
Build instructions:
<ol>
<li>Clone the repository.</li>
<li>Run <code>npm install</code> in the root to install dependencies.</li>
<li>Run <code>npm run build</code> to compile the JavaScript and CSS assets.</li>
<li>The compiled files are output to <code>dist/</code>.</li>
</ol>
<h3>Compatible With</h3>
E-commerce: WooCommerce, Easy Digital Downloads 
Forms: Contact Form 7, WPForms, Gravity Forms, Ninja Forms, Formidable Forms 
Page builders: Elementor, Beaver Builder, Divi, Gutenberg 
Caching: WP Rocket, W3 Total Cache, WP Super Cache, LiteSpeed Cache 
Messaging: Slack, Android push notifications via Mobile App Bridge
<a href="https://www.facebook.com/wpazleens" rel="nofollow ugc">Facebook Community</a> | <a href="https://www.youtube.com/channel/UCqR5SPvn6N2ZBq7AyYKfEnA" rel="nofollow ugc">YouTube Channel</a> | <a href="https://x.com/wpazleen" rel="nofollow ugc">Twitter / X</a>

AskAny – AI Chatbot with RAG, Live Agent and Order Tracking


I’ve been using the AskAny plugin on my WordPress site, and it’s working great so far. Setup was smooth, and the interface looks modern and clean. It’s a handy tool if you want to add an intelligent chatbot to your site.


Great plugin

Free WordPress AI chatbot with RAG, live agent handoff, and WooCommerce order tracking. Real-time SSE streaming, 6 AI providers, no monthly fees.

ExertPro AI Store Assistant for WooCommerce vs AskAny – AI Chatbot with RAG, Live Agent and Order Tracking