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ExertPro

ExertPro AI Store Assistant for WooCommerce transforms your WooCommerce store with an intelligent AI assistant that can answer customer questions 24/7 — without any human intervention.
Connect your preferred AI provider (OpenAI, Anthropic Claude, Groq, Google Gemini, or xAI Grok) and let the chatbot handle common customer queries automatically.
<h4>Key Features</h4>
<ul>
<li>Multiple AI Providers — OpenAI (GPT-4o), Anthropic Claude, Groq (Llama), Google Gemini, xAI Grok, and Moonshot</li>
<li>Product Queries — Customers can ask about products, prices, availability, and descriptions</li>
<li>Order Status — Logged-in customers can check their order status in real time</li>
<li>Returns & Refunds — Guides customers through your return and refund policy</li>
<li>General Support — Answers any store-related questions using your store’s context</li>
<li>Floating Widget — Beautiful floating chat bubble on every page (customizable position)</li>
<li>Shortcode Support — Embed the chatbot anywhere with <code>[aiwc_chatbot]</code></li>
<li>Full Page Mode — Option to show chatbot inline on a dedicated page</li>
<li>Quick Action Buttons — One-click buttons for common queries (Products, Orders, Returns, Help)</li>
<li>Greeting Popup — Auto-show a welcome message to engage visitors</li>
<li>Chat Logs — View and export conversation history from the admin dashboard</li>
<li>Rate Limiting — Built-in protection against API abuse (10 messages/minute per IP)</li>
<li>HPOS Compatible — Fully compatible with WooCommerce High-Performance Order Storage</li>
<li>Cart & Checkout Block Compatible — Declared compatibility with WooCommerce Cart/Checkout Blocks</li>
<li>Customizable UI — Change colors, position (desktop & mobile), chatbot name, welcome message, and avatar images</li>
<li>Optional Attribution — “Powered by AI” footer is opt-in only; disabled by default</li>
<li>Secure API Key Storage — API keys are encrypted before being saved to the database</li>
</ul>
<h4>Supported AI Providers</h4>
<ol>
<li>OpenAI — GPT-4o, GPT-4 Turbo, GPT-3.5 Turbo</li>
<li>Anthropic — Claude Sonnet 4, Claude Haiku 4.5</li>
<li>Groq — Llama 3.3 70B (ultra-fast inference)</li>
<li>Google Gemini — Gemini 1.5 Pro</li>
<li>xAI Grok — Grok-3</li>
<li>Moonshot — Moonshot v1</li>
</ol>
<h4>Use Cases</h4>
<ul>
<li>Answer “Where is my order?” questions automatically</li>
<li>Recommend products based on customer needs</li>
<li>Explain return and refund policies</li>
<li>Reduce support tickets for common questions</li>
<li>Engage visitors 24/7 even when your team is offline</li>
</ul>
<h4>Privacy</h4>
Customer messages are sent to your chosen AI provider’s API. Please review their privacy policies before use. Chat logs (if enabled) are stored in your WordPress database. No data is shared with the plugin author.
<h3>External Services</h3>
This plugin connects to one or more third-party AI APIs to generate chatbot responses. The API is called only when a visitor sends a message in the chatbot. The user’s message, along with relevant WooCommerce store context (such as product names and order details for logged-in customers), is sent to the selected provider.
OpenAI 
Used to generate AI responses via the Chat Completions API. 
Data sent: user message, conversation history, store context. 
– Terms of Service: https://openai.com/policies/terms-of-use 
– Privacy Policy: https://openai.com/policies/privacy-policy
Anthropic 
Used to generate AI responses via the Messages API. 
Data sent: user message, conversation history, store context. 
– Terms of Service: https://www.anthropic.com/legal/consumer-terms 
– Privacy Policy: https://www.anthropic.com/legal/privacy
Groq 
Used to generate AI responses via the Groq Chat Completions API. 
Data sent: user message, conversation history, store context. 
– Terms of Service: https://groq.com/terms-of-use/ 
– Privacy Policy: https://groq.com/privacy-policy/
Google Gemini 
Used to generate AI responses via the Google Generative Language API. 
Data sent: user message, conversation history, store context. 
– Terms of Service: https://ai.google.dev/terms 
– Privacy Policy: https://policies.google.com/privacy
xAI Grok 
Used to generate AI responses via the xAI Chat Completions API. 
Data sent: user message, conversation history, store context. 
– Terms of Service: https://x.ai/legal/terms-of-service/ 
– Privacy Policy: https://x.ai/legal/privacy-policy/
Moonshot 
Used to generate AI responses via the Moonshot Chat Completions API. 
Data sent: user message, conversation history, store context. 
– Terms of Service: https://platform.moonshot.cn/docs/terms-of-use 
– Privacy Policy: https://platform.moonshot.cn/docs/privacy-policy
Only one provider is active at a time, based on the plugin settings. No data is sent to any provider unless the chatbot is actively used by a visitor.

ExertPro AI Store Assistant for WooCommerce

AI chatbot for WooCommerce with product support, order tracking, returns, refunds, and customer assistance.

inqiro

inqiro is an AI-powered chatbot that reads your WordPress website and answers visitor questions based on your actual content. No manual training, no copy-pasting FAQs – just install, activate, and let it learn your site automatically.
<h4>How It Works</h4>
<ol>
<li>Crawl – inqiro scans your pages, posts, and WooCommerce products</li>
<li>Understand – Content is converted into AI-readable embeddings</li>
<li>Answer – Visitors ask questions and get accurate answers from your content</li>
</ol>
<h4>Key Features</h4>
<ul>
<li>Automatic content crawling – Pages, posts, and WooCommerce products</li>
<li>AI-powered answers – Based on your actual website content, not hallucinations</li>
<li>Chat widget – Clean, modern design that matches your brand colors</li>
<li>Conversation history – Review all chat conversations in your dashboard</li>
<li>Multilingual – Supports German, English, and auto-detection</li>
<li>Tone settings – Formal, casual, or friendly conversation style</li>
<li>Custom instructions – Tell the AI how to behave on your site</li>
<li>GDPR-ready – Consent dialogs, data retention controls, AI disclosure</li>
<li>Mobile responsive – Works perfectly on all devices</li>
<li>Lightweight – No jQuery dependency, minimal CSS footprint</li>
</ul>
<h4>Pro Features</h4>
<ul>
<li>Unlimited pages and monthly chats</li>
<li>Lead capture from conversations</li>
<li>Proactive chat messages – opens chat panel with typing animation</li>
<li>Inactivity timer – open chat after configurable idle time on any page</li>
<li>Exit intent trigger – catch leaving visitors with a custom message</li>
<li>Remove inqiro branding</li>
<li>Show content sources in answers</li>
<li>Suggested quick-reply buttons</li>
<li>Voice input via Web Speech API</li>
<li>Geographic analytics – see where your visitors chat from</li>
<li>Visual analytics dashboard – Chart.js charts for chat volume, sentiment, feedback, and top pages</li>
<li>Weekly email report with chat statistics</li>
</ul>
<h4>Business Features</h4>
<ul>
<li>Use your own OpenAI or Anthropic API key</li>
<li>Choose your preferred AI provider and model</li>
<li>Custom CSS for full widget styling control</li>
<li>WooCommerce Shopping Assistant with product cards</li>
<li>Abandoned cart recovery – nudge visitors with items in their cart</li>
<li>Appointment booking integration – CTA button linked to external booking tools</li>
<li>Conversation handoff to human agents with automatic trigger</li>
<li>WhatsApp handoff notification – Click-to-Chat link in email, chat, and admin</li>
<li>Contact forms in chat – form builder with keyword triggers and email notifications</li>
<li>A/B testing – test greetings, tones, and proactive messages with significance tracking</li>
<li>Sentiment analysis and content gap detection</li>
<li>Conversion tracking</li>
<li>Business hours configuration</li>
</ul>
<h4>WooCommerce Integration</h4>
When WooCommerce is active, inqiro automatically crawls your products (including prices, images, and descriptions) and can recommend products with interactive cards that include “Add to Cart” buttons.
<h3>Third-Party Services</h3>
This plugin connects to external services to function:
inqiro License Server (inqiro.de) 
The plugin communicates with the inqiro license server for license validation, usage tracking, and AI request proxying. Chat messages are transmitted to this server for processing.
<ul>
<li>Service: https://inqiro.de</li>
<li>Privacy Policy: https://inqiro.de/datenschutz/</li>
<li>Terms of Service: https://inqiro.de/nutzungsbedingungen/</li>
</ul>
OpenAI (default AI provider) 
Chat messages are forwarded to OpenAI’s API for generating responses based on your website content.
<ul>
<li>Service: https://openai.com</li>
<li>Privacy Policy: https://openai.com/privacy</li>
<li>Terms of Use: https://openai.com/terms</li>
</ul>
Anthropic (optional AI provider) 
Business plans can optionally use Anthropic’s Claude as an alternative AI provider.
<ul>
<li>Service: https://anthropic.com</li>
<li>Privacy Policy: https://www.anthropic.com/privacy</li>
<li>Terms of Use: https://www.anthropic.com/terms</li>
</ul>
ip-api.com (geo lookup for visitor statistics, opt-in) 
When “Besucher-Geolocation” is explicitly enabled in Settings > Privacy, the plugin sends the visitor’s IP address to ip-api.com via HTTPS to determine country and city for geographic chat statistics. This feature is disabled by default and no data is sent unless the site administrator opts in. No other data is transmitted.
<ul>
<li>Service: https://ip-api.com</li>
<li>Privacy Policy: https://ip-api.com/docs/legal</li>
<li>Terms of Use: https://ip-api.com/docs/legal</li>
</ul>

The AI chatbot that truly knows your WordPress website. Crawls your content, answers visitor questions accurately - no training needed.

ExertPro AI Store Assistant for WooCommerce vs inqiro