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ExertPro

ExertPro AI Store Assistant for WooCommerce transforms your WooCommerce store with an intelligent AI assistant that can answer customer questions 24/7 — without any human intervention.
Connect your preferred AI provider (OpenAI, Anthropic Claude, Groq, Google Gemini, or xAI Grok) and let the chatbot handle common customer queries automatically.
<h4>Key Features</h4>
<ul>
<li>Multiple AI Providers — OpenAI (GPT-4o), Anthropic Claude, Groq (Llama), Google Gemini, xAI Grok, and Moonshot</li>
<li>Product Queries — Customers can ask about products, prices, availability, and descriptions</li>
<li>Order Status — Logged-in customers can check their order status in real time</li>
<li>Returns & Refunds — Guides customers through your return and refund policy</li>
<li>General Support — Answers any store-related questions using your store’s context</li>
<li>Floating Widget — Beautiful floating chat bubble on every page (customizable position)</li>
<li>Shortcode Support — Embed the chatbot anywhere with <code>[aiwc_chatbot]</code></li>
<li>Full Page Mode — Option to show chatbot inline on a dedicated page</li>
<li>Quick Action Buttons — One-click buttons for common queries (Products, Orders, Returns, Help)</li>
<li>Greeting Popup — Auto-show a welcome message to engage visitors</li>
<li>Chat Logs — View and export conversation history from the admin dashboard</li>
<li>Rate Limiting — Built-in protection against API abuse (10 messages/minute per IP)</li>
<li>HPOS Compatible — Fully compatible with WooCommerce High-Performance Order Storage</li>
<li>Cart & Checkout Block Compatible — Declared compatibility with WooCommerce Cart/Checkout Blocks</li>
<li>Customizable UI — Change colors, position (desktop & mobile), chatbot name, welcome message, and avatar images</li>
<li>Optional Attribution — “Powered by AI” footer is opt-in only; disabled by default</li>
<li>Secure API Key Storage — API keys are encrypted before being saved to the database</li>
</ul>
<h4>Supported AI Providers</h4>
<ol>
<li>OpenAI — GPT-4o, GPT-4 Turbo, GPT-3.5 Turbo</li>
<li>Anthropic — Claude Sonnet 4, Claude Haiku 4.5</li>
<li>Groq — Llama 3.3 70B (ultra-fast inference)</li>
<li>Google Gemini — Gemini 1.5 Pro</li>
<li>xAI Grok — Grok-3</li>
<li>Moonshot — Moonshot v1</li>
</ol>
<h4>Use Cases</h4>
<ul>
<li>Answer “Where is my order?” questions automatically</li>
<li>Recommend products based on customer needs</li>
<li>Explain return and refund policies</li>
<li>Reduce support tickets for common questions</li>
<li>Engage visitors 24/7 even when your team is offline</li>
</ul>
<h4>Privacy</h4>
Customer messages are sent to your chosen AI provider’s API. Please review their privacy policies before use. Chat logs (if enabled) are stored in your WordPress database. No data is shared with the plugin author.
<h3>External Services</h3>
This plugin connects to one or more third-party AI APIs to generate chatbot responses. The API is called only when a visitor sends a message in the chatbot. The user’s message, along with relevant WooCommerce store context (such as product names and order details for logged-in customers), is sent to the selected provider.
OpenAI 
Used to generate AI responses via the Chat Completions API. 
Data sent: user message, conversation history, store context. 
– Terms of Service: https://openai.com/policies/terms-of-use 
– Privacy Policy: https://openai.com/policies/privacy-policy
Anthropic 
Used to generate AI responses via the Messages API. 
Data sent: user message, conversation history, store context. 
– Terms of Service: https://www.anthropic.com/legal/consumer-terms 
– Privacy Policy: https://www.anthropic.com/legal/privacy
Groq 
Used to generate AI responses via the Groq Chat Completions API. 
Data sent: user message, conversation history, store context. 
– Terms of Service: https://groq.com/terms-of-use/ 
– Privacy Policy: https://groq.com/privacy-policy/
Google Gemini 
Used to generate AI responses via the Google Generative Language API. 
Data sent: user message, conversation history, store context. 
– Terms of Service: https://ai.google.dev/terms 
– Privacy Policy: https://policies.google.com/privacy
xAI Grok 
Used to generate AI responses via the xAI Chat Completions API. 
Data sent: user message, conversation history, store context. 
– Terms of Service: https://x.ai/legal/terms-of-service/ 
– Privacy Policy: https://x.ai/legal/privacy-policy/
Moonshot 
Used to generate AI responses via the Moonshot Chat Completions API. 
Data sent: user message, conversation history, store context. 
– Terms of Service: https://platform.moonshot.cn/docs/terms-of-use 
– Privacy Policy: https://platform.moonshot.cn/docs/privacy-policy
Only one provider is active at a time, based on the plugin settings. No data is sent to any provider unless the chatbot is actively used by a visitor.

ExertPro AI Store Assistant for WooCommerce

AI chatbot for WooCommerce with product support, order tracking, returns, refunds, and customer assistance.

Maidul

Sentient AI adds an intelligent, customizable chatbot to your WordPress website. Powered by leading AI models, it engages users, answers questions, and provides dynamic responses using your own FAQ database or fallback AI responses.
<h3>✨ Features</h3>
<ul>
<li>FAQ-based response system with keyword matching.</li>
<li>AI fallback support with OpenAI, Claude, Gemini, OpenRouter, or Hugging Face.</li>
<li>Easy integration using shortcode <code>[sentient_ai_chat]</code> or floating chat widget.</li>
<li>Admin interface for managing FAQs and viewing query logs.</li>
<li>Automatically create FAQs from user questions and AI responses.</li>
<li>Training assistant with WordPress page import support.</li>
<li>Supports multilingual and RTL content.</li>
<li>Developer-friendly architecture (OOP, hooks, filters).</li>
<li>Optional logging with a secure file-based log viewer.</li>
<li>Translation-ready strings and text domain loading out of the box.</li>
<li>Session-based chat history persistence with one-click clear.</li>
<li>Export chat conversation as TXT from the chat header.</li>
<li>Configurable floating bubble position (bottom-right or bottom-left).</li>
</ul>
<h3>Usage</h3>
<ul>
<li>Use <code>[sentient_ai_chat]</code> shortcode in posts or pages to embed the chatbot inline.</li>
<li>Manage and add FAQs from the Sentient AI → FAQs menu in the WordPress admin.</li>
<li>View logged user queries and AI responses under Sentient AI → Query Logs.</li>
<li>Train your AI assistant by importing content from existing WordPress pages via the Training tab.</li>
<li>Toggle the floating widget, update the welcome greeting, and enable file logging from Sentient AI → Settings.</li>
</ul>
<h3>External Services</h3>
This plugin connects to external AI service providers to generate intelligent chatbot responses when an FAQ match is not found. The plugin requires you to configure API credentials for your selected provider.
<h3>OpenAI</h3>
<ul>
<li>Service Purpose: Provides AI-powered responses through OpenAI’s GPT models and Assistants API</li>
<li>Data Sent: User queries/questions submitted through the chatbot, along with your configured assistant context</li>
<li>When Data is Sent: Every time a user submits a question that doesn’t match an existing FAQ entry</li>
<li>API Endpoints Used:
<ul>
<li>https://api.openai.com/v1/threads (Create conversation threads)</li>
<li>https://api.openai.com/v1/threads/{thread_id}/messages (Send user messages)</li>
<li>https://api.openai.com/v1/threads/{thread_id}/runs (Execute AI assistant)</li>
<li>https://api.openai.com/v1/files (Upload training files)</li>
<li>https://api.openai.com/v1/assistants/{assistant_id} (Update assistant configuration)</li>
</ul>
</li>
<li>Terms of Service: https://openai.com/terms</li>
<li>Privacy Policy: https://openai.com/privacy</li>
</ul>
<h3>OpenRouter</h3>
<ul>
<li>Service Purpose: Provides access to multiple AI models through a unified API interface</li>
<li>Data Sent: User queries/questions submitted through the chatbot, along with your configured assistant context</li>
<li>When Data is Sent: Every time a user submits a question that doesn’t match an existing FAQ entry (when OpenRouter is selected as provider)</li>
<li>API Endpoints Used:
<ul>
<li>https://openrouter.ai/api/v1/files (Upload training files)</li>
<li>https://openrouter.ai/api/v1/assistants/{assistant_id} (Update assistant configuration)</li>
</ul>
</li>
<li>Terms of Service: https://openrouter.ai/terms</li>
<li>Privacy Policy: https://openrouter.ai/privacy</li>
</ul>
<h3>Claude (Anthropic)</h3>
<ul>
<li>Service Purpose: Provides AI-powered responses using Anthropic’s Claude models</li>
<li>Data Sent: User queries/questions submitted through the chatbot</li>
<li>When Data is Sent: Every time a user submits a question that doesn’t match an existing FAQ entry (when Claude is selected as provider)</li>
<li>API Endpoints Used:
<ul>
<li>https://api.anthropic.com/v1/messages (Generate AI responses)</li>
</ul>
</li>
<li>Terms of Service: https://www.anthropic.com/legal/consumer-terms</li>
<li>Privacy Policy: https://www.anthropic.com/legal/privacy</li>
</ul>
<h3>Google Gemini</h3>
<ul>
<li>Service Purpose: Provides AI-powered responses using Google’s Gemini models</li>
<li>Data Sent: User queries/questions submitted through the chatbot</li>
<li>When Data is Sent: Every time a user submits a question that doesn’t match an existing FAQ entry (when Gemini is selected as provider)</li>
<li>API Endpoints Used:
<ul>
<li>https://generativelanguage.googleapis.com/v1beta/models/{model}:generateContent (Generate AI responses)</li>
</ul>
</li>
<li>Terms of Service: https://policies.google.com/terms</li>
<li>Privacy Policy: https://policies.google.com/privacy</li>
</ul>
<h3>Hugging Face</h3>
<ul>
<li>Service Purpose: Provides access to open-source AI models hosted on Hugging Face</li>
<li>Data Sent: User queries/questions submitted through the chatbot</li>
<li>When Data is Sent: Every time a user submits a question that doesn’t match an existing FAQ entry (when Hugging Face is selected as provider)</li>
<li>API Endpoints Used:
<ul>
<li>https://api-inference.huggingface.co/models/{model} (Generate AI responses)</li>
</ul>
</li>
<li>Terms of Service: https://huggingface.co/terms-of-service</li>
<li>Privacy Policy: https://huggingface.co/privacy</li>
</ul>
Important Notes: 
– You must provide your own API credentials for the service provider you choose 
– Only one provider is active at a time based on your plugin settings 
– No data is sent to external services if the user’s question matches an existing FAQ in your database 
– The plugin does not collect, store, or transmit any personally identifiable information beyond the question text submitted by the user 
– You are responsible for complying with the terms of service and privacy policies of your selected AI provider

Sentient AI

Sentient AI is an AI-powered chatbot plugin for WordPress that provides intelligent responses and FAQ management.

ExertPro AI Store Assistant for WooCommerce vs Sentient AI