Bastien Ho

NOUS Open Usefull &amp; Simple

aureliefoucher

<p>This plugin aims to make access to your knowledge base as easy as possible.<br />
It provides a new enhanced FAQ custom post-type and a topic/thematic taxonomy, so that your questions can be well organized.</p>
<h3>The 2 in 1 plugin</h3>
<p>You will be able to add:</p>
<ul>
<li>Frequently Asked Questions page, organized by thematics</li>
<li>Chatbot with autocompleter on questions to directly access to answers</li>
</ul>
<h3>Four fantastic features:</h3>
<ol>
<li><strong>Elastic layout</strong>: The FAQ pattern displays the FAQ in an accordion layout by topics and thematics.</li>
<li><strong>Invisible friction</strong>: Prefectly integrated in the WordPress ecosystem, everything is customizable, features are lean and extensible.</li>
<li><strong>Strong things</strong>:  Add context to your questions, each question as its own URL in order to improve SEO</li>
<li><strong>Hot access</strong>: The chatbot allows your visitors to access questions from everywhere, suggestions come from questions/contexts so you can handle synomyms or more accurate answers.</li>
</ol>


FAQtastic

Freshworks

<p>With the Freshdesk (official) plugin, you can now:</p>
<ul>
<li>quickly integrate the help widget into your WordPress site or blog</li>
<li>convert comments on your WordPress site into Freshdesk tickets</li>
<li>allow users on WordPress to seamlessly login to your support portal via SSO</li>
</ul>
<h3>Manual Installation</h3>
<ol>
<li>Download the latest version of the ‘Freshdesk (official)’  plugin from the WordPress plugin directory.</li>
<li>Extract the zip and upload the “freshdesk-support” directory to your /wp-content/plugins directory.</li>
<li>Go to the ‘Plugins’ page in your admin section and activate the plugin.</li>
<li>You now have a new admin menu ‘Freshdesk’ in your WordPress admin menu bar. Click on it and configure the settings.</li>
</ol>
<h3>In case of NGNIX Server</h3>
<p>Follow the below steps:</p>
<p>Case #1 – If your domain is like example.com, add the below line in your nginx.conf (located at /etc/nginx/sites-available/)</p>
<p>location / {<br />
try_files $uri $uri/ /index.php?q=uri&args;<br />
}</p>
<p>Case #2 – If your domain is like example.com/freshdesk, add the below line in your nginx.conf (located at /etc/nginx/sites-available/)</p>
<p>location /freshdesk {<br />
try_files $uri $uri/ /freshdesksso/index.php?q=$uri&$args;<br />
}</p>
<h3>In case of Apache Server</h3>
<p>Please make sure the “Permalink” set to ” Post name” under “Settings -> Permalink -> Common Settings”</p>


Freshdesk (official)

Quickly embed the Freshdesk help widget, convert WordPress comments to tickets and seamlessly log your WordPress users into your support portal.

FAQtastic vs Freshdesk (official)