Ferhat

<p>WhatsApp is one of the most widely used communication platforms globally. With this plugin, you can automatically send WhatsApp messages to your customers when their WooCommerce order status changes.</p>
<p><strong>Features:</strong></p>
<ul>
<li>Automated WhatsApp notification when a customer places an order (Processing status).</li>
<li>Automated WhatsApp notification when an order is shipped (custom “Shipped” status included).</li>
<li>Automated WhatsApp notification when an order is completed.</li>
<li>Automated WhatsApp notification when an order is cancelled.</li>
<li>Elegant “WhatsApp Live Chat” floating button for the frontend with customizable alignment, tooltip text and display delay.</li>
<li>Connect your own API provider (UltraMsg, Twilio). No hidden fees or extra commissions!</li>
<li>Dynamic message templates with placeholders (<code>[order_id]</code>, <code>[first_name]</code>, <code>[last_name]</code>, <code>[total]</code>, <code>[phone]</code>).</li>
<li>Built-in setup wizard for quick onboarding.</li>
<li>Multi-language support (English / Turkish).</li>
</ul>
<p>For more details: <a href="https://fcplugins.fc.net.tr/?plugins=fcnet-order-alerts-chat&utm_source=readme" rel="nofollow ugc">FC Plugins</a></p>
<h3>External services</h3>
<p>This plugin connects to external third-party services to send WhatsApp messages to your customers. Below is a detailed description of each service used:</p>
<h4>UltraMsg</h4>
<p>This plugin connects to the UltraMsg API to send WhatsApp messages to customers when their WooCommerce order status changes. UltraMsg is a third-party WhatsApp messaging gateway.</p>
<ul>
<li><strong>What data is sent:</strong> The customer’s phone number (from the WooCommerce billing information) and the message text (generated from user-configured templates containing order details such as order ID, customer name, and order total).</li>
<li><strong>When data is sent:</strong> Each time a WooCommerce order status changes to processing, shipped, completed, or cancelled — provided that the store administrator has configured the UltraMsg API credentials and a message template for that status.</li>
<li><strong>Service website:</strong> <a href="https://ultramsg.com" rel="nofollow ugc">https://ultramsg.com</a></li>
<li><strong>Terms of Use:</strong> <a href="https://ultramsg.com/terms-conditions.php" rel="nofollow ugc">https://ultramsg.com/terms-conditions.php</a></li>
<li><strong>Privacy Policy:</strong> <a href="https://ultramsg.com/privacy-policy.php" rel="nofollow ugc">https://ultramsg.com/privacy-policy.php</a></li>
</ul>
<h4>Twilio</h4>
<p>This plugin can optionally connect to the Twilio API as an alternative messaging gateway for sending WhatsApp messages to customers.</p>
<ul>
<li><strong>What data is sent:</strong> The customer’s phone number and the message text (same as above).</li>
<li><strong>When data is sent:</strong> Same conditions as UltraMsg, when Twilio is selected as the active API provider.</li>
<li><strong>Service website:</strong> <a href="https://www.twilio.com" rel="nofollow ugc">https://www.twilio.com</a></li>
<li><strong>Terms of Use:</strong> <a href="https://www.twilio.com/en-us/legal/tos" rel="nofollow ugc">https://www.twilio.com/en-us/legal/tos</a></li>
<li><strong>Privacy Policy:</strong> <a href="https://www.twilio.com/en-us/legal/privacy" rel="nofollow ugc">https://www.twilio.com/en-us/legal/privacy</a></li>
</ul>


FCNet Order Alerts & Chat for WooCommerce

Automatically notify your customers about WooCommerce order updates via WhatsApp and add a floating Live Chat widget to your store.

gorespond

<p><strong>GoRespond for WooCommerce</strong> connects your WooCommerce store to the <a href="https://gorespond.io" rel="nofollow ugc">GoRespond</a> WhatsApp messaging platform. When an order event occurs (placed, shipped, delivered, cancelled, or payment failed), a WhatsApp template message is automatically sent to your customer.</p>
<h4>How It Works</h4>
<ol>
<li>Create a free GoRespond account and connect your WhatsApp Business number.</li>
<li>Create and get Meta-approved WhatsApp message templates in the GoRespond dashboard.</li>
<li>Map each WooCommerce event to a template.</li>
<li>Install this plugin, paste your API key, and you’re done.</li>
</ol>
<h4>Supported Events</h4>
<ul>
<li><strong>Order Placed</strong> – Notify customers as soon as they place an order (with optional order confirmation buttons).</li>
<li><strong>Order Shipped</strong> – Let customers know their order is on the way (with tracking link).</li>
<li><strong>Order Delivered</strong> – Confirm delivery.</li>
<li><strong>Order Cancelled</strong> – Inform customers about cancellations.</li>
<li><strong>Payment Failed</strong> – Alert customers and provide a retry link.</li>
</ul>
<h4>Features</h4>
<ul>
<li>One-click setup — just paste your API key.</li>
<li>Per-event toggle — enable only the notifications you need.</li>
<li>Built-in event log with HTTP status codes and response bodies.</li>
<li>Test Connection button to verify your API key instantly.</li>
<li>WooCommerce HPOS (High-Performance Order Storage) compatible.</li>
<li>Developer-friendly with filters for phone numbers, tracking URLs, retry URLs, and payloads.</li>
<li>Automatic log pruning (keeps last 1,000 entries).</li>
<li>Clean uninstall — all data removed when the plugin is deleted.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>WordPress 5.8 or later</li>
<li>WooCommerce 6.0 or later</li>
<li>PHP 7.4 or later</li>
<li>A GoRespond account with a connected WhatsApp Business number</li>
</ul>
<h4>Third-Party Service</h4>
<p>This plugin sends data to GoRespond, an external messaging service, whenever an order event occurs. The data sent includes the customer phone number, customer name, order ID, and order details. No data is sent unless you configure an API key and enable events.</p>
<ul>
<li>Service: <a href="https://gorespond.io" rel="nofollow ugc">GoRespond</a></li>
<li>Privacy Policy: <a href="https://gorespond.io/privacy" rel="nofollow ugc">https://gorespond.io/privacy</a></li>
<li>Terms of Service: <a href="https://gorespond.io/terms" rel="nofollow ugc">https://gorespond.io/terms</a></li>
</ul>


GoRespond for WooCommerce

Automatically send WhatsApp messages to customers when order events happen — powered by GoRespond.

FCNet Order Alerts & Chat for WooCommerce vs GoRespond for WooCommerce