fenocx

<p>Automate your customers’ communication with artificial intelligence-driven bots and a chat system optimized for conversational marketing.<br />
Save time, increase revenues, and use the software you already know and love.<br />
Here’s how our Live Chat plugin will help you capture more leads and enhance your conversions rates.</p>
<h3>Live chat</h3>
<p>Feno CX allows you to embed a free live chat module on your website and let site visitors chat with you.<br />
Using the plugin, you can easily handle the following WordPress live chat</p>
<ul>
<li>Support live chat: answer questions your users might have about your business through live chat.</li>
<li>Sales live chat: help answer questions your potential customers might have about your products/services through live chat.</li>
<li>Marketing live chat: create emails or phone number lists, synchronize WooCommerce. Details <a href="https://feno.cx/marketing" rel="nofollow ugc">here</a>.</li>
<li>Automated chatbot: create powerful scenario with by connecting the Dialogflow chatbot. Details <a href="https://feno.cx/bot" rel="nofollow ugc">here</a>.</li>
</ul>
<h3>Real-time notifications</h3>
<p>Don’t lose visitors. Actively engage them instead with a complete set of notifications.<br />
The following notification types are available: email, push notifications, desktop notifications, text message notifications, flash notifications, sounds, red counter.<br />
Update the browser tab title each time a new message is received.</p>
<h3>Mobile app for Android and iOS</h3>
<p>Turn your Android or iOS device into a customer service hub and chat with your users via our innovative progressive web app for Android and iOS.<br />
It’s fast and it works great. The Feno CX administration area is a progressive web app that can be installed on Windows and Macs.<br />
It runs like any other software on your computer or and any other app on your mobile device.</p>
<h3>Support features</h3>
<ul>
<li>Support</li>
<li>Manage Conversations</li>
<li>Knowledge Base Articles</li>
<li>Message Editor</li>
<li>Saved Replies</li>
<li>Departments</li>
<li>Notifications</li>
<li>Real-Time Queue</li>
<li>Direct Message</li>
<li>Email Piping</li>
<li>Omni-Channel</li>
<li>AI Translations in Real-Time</li>
<li>AI Smart Reply</li>
<li>Reports</li>
<li>Agent Ratings</li>
<li>Tickets</li>
<li>Offline Message</li>
<li>More Features</li>
</ul>
<h3>Chatbot features</h3>
<ul>
<li>Automated Communication</li>
<li>Easy to Use</li>
<li>Ready Templates</li>
<li>Benefits</li>
<li>Bot Training</li>
<li>Rich Messages</li>
<li>Human Takeover</li>
<li>Multilingual</li>
<li>Knowledge Base</li>
<li>WooCommerce Integration</li>
<li>Works with Facebook, Telegram and More</li>
<li>AI Artificial Intelligence</li>
<li>Analytics</li>
<li>Actions</li>
<li>Dialogflow CX and ES</li>
<li>More Features</li>
</ul>
<h3>Marketing features</h3>
<ul>
<li>Popup Message</li>
<li>Welcome Message</li>
<li>Follow Up Message</li>
<li>Subscribe Message</li>
<li>Newsletter Subscription</li>
<li>Automations and Triggers</li>
<li>Multi-Users Direct Message</li>
<li>WooCommerce</li>
<li>Chat Bot</li>
<li>Social Share</li>
<li>Pro-active Chat</li>
<li>Rich Messages</li>
</ul>
<h3>Users features</h3>
<ul>
<li>Registration and Login</li>
<li>Manage Users and Agents</li>
<li>Find, Sort and Filter</li>
<li>Get to Know Your Customers</li>
<li>AI Language detection</li>
</ul>
<h3>Developers features</h3>
<ul>
<li>Web API</li>
<li>JavaScript API</li>
<li>PHP API</li>
<li>Use cases</li>
</ul>
<h3>More features</h3>
<ul>
<li>Mobile App</li>
<li>Progressive Web App</li>
<li>WordPress Integration</li>
<li>Multilingual and RTL</li>
<li>Privacy Acceptance and GDPR</li>
<li>Design Customization</li>
<li>White Label</li>
<li>Security</li>
<li>Panel and Full-Screen Chat</li>
<li>Performance</li>
<li>Data and Privacy</li>
<li>Departments</li>
<li>More Features</li>
</ul>


Feno CX Cloud

A Free one-click-to-install Live Chat plugin. No coding skills required. Used by more than 2000 customers on WordPress.

AtOnce

<p>AtOnce is an easy-to-use live chat & CRM plugin for WordPress sites.</p>
<p>AtOnce just works. With everything. Facebook, Messenger, Instagram, Email, Self-Service & Live Chat… all in one place.</p>
<p>AtOnce lets you give customers world-class customer service. Generate more live chat leads. And get more sales.</p>
<p>Give it a try. Start for free.</p>
<p>Set it up in minutes. Customize it to your brand.</p>
<p>Keep more customers, starting today.</p>
<h3>Start With 100 Conversations For Free</h3>
<p>All features are included from day 1.</p>
<p>We don’t have any annual contracts. No setup fees. No hidden fees.</p>
<p>Test out everything. Watch as your website visitors turn into leads and sales.</p>
<p>We really do make customer service easy.</p>
<h3>What do you get when you install AtOnce?</h3>
<h3>1. Free Live Chat Plugin – Convert Traffic Into Loyal Customers</h3>
<ul>
<li>Find out who’s visiting your site</li>
<li><strong>Easily engage visitors to increase conversion rates</strong></li>
<li>See all past conversations at a glance</li>
<li>Use AtOnce live chat on your browser, desktop, or mobile</li>
<li><strong>Customize</strong> the live chat widget, so it matches your brand</li>
<li>The live chat widget is 100% mobile-friendly, so your customers can message you on mobile, tablets, or desktop</li>
<li>Manage all your <strong>live chat, e-mail and Messenger</strong> messages from <strong>one dashboard</strong></li>
<li>Stay in touch with your visitors on mobile and tablet thanks to AtOnce’s <strong>smart design</strong></li>
</ul>
<h3>2. Self-Service – Give Customers Instant 24/7 Service</h3>
<p>Stop sending emails again and again. Use AtOnce’s self-service instead. Give every single customer 24/7 service, no matter how tired you are.</p>
<p>In 1 click, you can create templates that give customers answers.</p>
<p>Self-service = Frequently asked questions (FAQs), help centers + knowledge bases — all in one.</p>
<p>No coding required. Boost customer relationships.</p>
<p>Give customers answers even when you’re busy.</p>
<h3>3. Self-Service Generates Leads & Increases Customer Satisfaction To 95%+</h3>
<ul>
<li><strong>Answer questions from potential customers 24/7</strong></li>
<li>Present your services <strong>much more effectively</strong> with self-service</li>
<li><strong>Collect emails</strong> proactively</li>
<li>Provide <strong>the best content and information tailored</strong> to your visitors’ time on site</li>
<li>Provide answers to the most common questions <strong>instantly, at any time, 24/7</strong></li>
<li>When self-service & live chat is combined, you can be sure that <strong>no customer will ever be left without an answer</strong></li>
</ul>
<h3>Smart Self-Service Helps Customers & Increases Conversion Rates Without Being Annoying</h3>
<p>Pop ups are frustrating for visitors. Use AtOnce’s self-service instead. Make customers happy.</p>
<p>Customize image, text, links, and add custom buttons.</p>
<h3>Amazing AtOnce features:</h3>
<ul>
<li>100% mobile friendly</li>
<li>Lightweight & customizable widget tailored to your branding</li>
<li>No mobile app needed to communicate with customers – use mobile, tablet, or desktop anytime with live chat</li>
<li>Live typing preview to stay on top of conversations and prepare your answers</li>
<li>Quick replies & self-service to answer common questions via live chat</li>
<li>Native integrations with Facebook, Messenger, Instagram, Email, Self-Service & Live Chat</li>
<li>Assign messages to teammates & collaborate together</li>
<li>Hundreds of updates every year – no plugin updates needed</li>
</ul>


AtOnce – Live Chat, CRM & Helpdesk – Help Center & Customer Service Automation

Add AtOnce Live Chat & CRM to WordPress free. Chat with customers, help generate leads & get live chat sales. Setup live chat & CRM in minutes.

Feno CX Cloud vs AtOnce – Live Chat, CRM & Helpdesk – Help Center & Customer Service Automation