fenocx

<p>Automate your customers’ communication with artificial intelligence-driven bots and a chat system optimized for conversational marketing.<br />
Save time, increase revenues, and use the software you already know and love.<br />
Here’s how our Live Chat plugin will help you capture more leads and enhance your conversions rates.</p>
<h3>Live chat</h3>
<p>Feno CX allows you to embed a free live chat module on your website and let site visitors chat with you.<br />
Using the plugin, you can easily handle the following WordPress live chat</p>
<ul>
<li>Support live chat: answer questions your users might have about your business through live chat.</li>
<li>Sales live chat: help answer questions your potential customers might have about your products/services through live chat.</li>
<li>Marketing live chat: create emails or phone number lists, synchronize WooCommerce. Details <a href="https://feno.cx/marketing" rel="nofollow ugc">here</a>.</li>
<li>Automated chatbot: create powerful scenario with by connecting the Dialogflow chatbot. Details <a href="https://feno.cx/bot" rel="nofollow ugc">here</a>.</li>
</ul>
<h3>Real-time notifications</h3>
<p>Don’t lose visitors. Actively engage them instead with a complete set of notifications.<br />
The following notification types are available: email, push notifications, desktop notifications, text message notifications, flash notifications, sounds, red counter.<br />
Update the browser tab title each time a new message is received.</p>
<h3>Mobile app for Android and iOS</h3>
<p>Turn your Android or iOS device into a customer service hub and chat with your users via our innovative progressive web app for Android and iOS.<br />
It’s fast and it works great. The Feno CX administration area is a progressive web app that can be installed on Windows and Macs.<br />
It runs like any other software on your computer or and any other app on your mobile device.</p>
<h3>Support features</h3>
<ul>
<li>Support</li>
<li>Manage Conversations</li>
<li>Knowledge Base Articles</li>
<li>Message Editor</li>
<li>Saved Replies</li>
<li>Departments</li>
<li>Notifications</li>
<li>Real-Time Queue</li>
<li>Direct Message</li>
<li>Email Piping</li>
<li>Omni-Channel</li>
<li>AI Translations in Real-Time</li>
<li>AI Smart Reply</li>
<li>Reports</li>
<li>Agent Ratings</li>
<li>Tickets</li>
<li>Offline Message</li>
<li>More Features</li>
</ul>
<h3>Chatbot features</h3>
<ul>
<li>Automated Communication</li>
<li>Easy to Use</li>
<li>Ready Templates</li>
<li>Benefits</li>
<li>Bot Training</li>
<li>Rich Messages</li>
<li>Human Takeover</li>
<li>Multilingual</li>
<li>Knowledge Base</li>
<li>WooCommerce Integration</li>
<li>Works with Facebook, Telegram and More</li>
<li>AI Artificial Intelligence</li>
<li>Analytics</li>
<li>Actions</li>
<li>Dialogflow CX and ES</li>
<li>More Features</li>
</ul>
<h3>Marketing features</h3>
<ul>
<li>Popup Message</li>
<li>Welcome Message</li>
<li>Follow Up Message</li>
<li>Subscribe Message</li>
<li>Newsletter Subscription</li>
<li>Automations and Triggers</li>
<li>Multi-Users Direct Message</li>
<li>WooCommerce</li>
<li>Chat Bot</li>
<li>Social Share</li>
<li>Pro-active Chat</li>
<li>Rich Messages</li>
</ul>
<h3>Users features</h3>
<ul>
<li>Registration and Login</li>
<li>Manage Users and Agents</li>
<li>Find, Sort and Filter</li>
<li>Get to Know Your Customers</li>
<li>AI Language detection</li>
</ul>
<h3>Developers features</h3>
<ul>
<li>Web API</li>
<li>JavaScript API</li>
<li>PHP API</li>
<li>Use cases</li>
</ul>
<h3>More features</h3>
<ul>
<li>Mobile App</li>
<li>Progressive Web App</li>
<li>WordPress Integration</li>
<li>Multilingual and RTL</li>
<li>Privacy Acceptance and GDPR</li>
<li>Design Customization</li>
<li>White Label</li>
<li>Security</li>
<li>Panel and Full-Screen Chat</li>
<li>Performance</li>
<li>Data and Privacy</li>
<li>Departments</li>
<li>More Features</li>
</ul>


Feno CX Cloud

A Free one-click-to-install Live Chat plugin. No coding skills required. Used by more than 2000 customers on WordPress.

JivoChat

<h4>Omnichannel live chat tailored for e-commerce</h4>
<p><a href="https://www.jivochat.com?utm_source=wordpress" rel="nofollow ugc">JivoChat</a> is an all-in-one business messenger that is optimized for WordPress which teams use to talk to customers everywhere: live chat, phone, email, and social. JivoChat allows you to serve efficient customer support to your clients, thereby increasing your conversion and sales. Customize and configure freely, get the most out of it by reflecting your style and strategy.</p>
<h3>Top Benefits</h3>
<ul>
<li>Connect all of your communication channels and handle it from a single app efficiently</li>
<li>Engage with your visitors in real-time and convert them to paying customers</li>
<li>Manage your customers efficiently with in-app CRM as a team or connect your favorite CRM easily</li>
<li>Offer calls to your visitors via live chat widget and/or connect your phone number to make/receive calls via Jivo</li>
</ul>
<span class="embed-youtube" style="text-align:center; display: block;"><iframe loading="lazy" class="youtube-player" width="640" height="360" src="https://www.youtube.com/embed/7-ynWBqYDDc?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent" allowfullscreen="true" style="border:0;" sandbox="allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox"></iframe></span>
<h3>Social Proof</h3>
<p>Trusted by more than 290.000 users, it is the most popular live chat solution in the market. It works at every device smoothly! Use JivoChat and have your chat widget for your WordPress website, position it wherever you want, customize and configure freely, demonstrate your value effectively, and solve issues of your clients efficiently. Turn your visitors into happy customers now!</p>
<blockquote>
<p>“JivoChat has proven itself as a simple and very effective way to drive up user engagement, optimize customer support, and increase conversions. Implementing takes less than 10 seconds, but the benefits seem to continue growing forever. We’re delighted to recommend JivoChat to all our clients – we know they’ll love it just as much as we”</p>
</blockquote>
<p>Eddie Daniels | Managing Director, BouncyCastle Network</p>
<h4>Ask for a demo & get support</h4>
<p>Try us for 14 days, you won’t regret it. Our support is 24/7 and the most helpful you can find around, so please don’t hesitate to <a href="https://jivochat.com?utm_source=wordpress" rel="nofollow ugc">reach us</a>. We can offer you a product tour, answer your questions, and make you sure about choosing us.</p>
<h3>Features</h3>
<ul>
<li>
<p><strong>Omnichannel</strong>: Send and receive client communications through Facebook Messenger, WhatsApp, Apple Business Chat, Telegram, your support e-mail address, and even your phone! All inquiries are in one place to be handled.</p>
</li>
<li>
<p><strong>Offline Messages</strong>: Are you not available 24/7? It is perfectly fine, inquiries will be on hold at your inbox and you can reach clients afterward given that they leave their e-mail address on a contact form.</p>
</li>
<li>
<p><strong>Callbacks</strong>: Offer your visitors a call when chat is not enough. They can type their phone number and request a call, which you can make from our app conveniently.</p>
</li>
<li>
<p><strong>Power and Variety of Apps</strong>: JivoChat offers powerful desktop and mobile apps and a web-based app that you can reach via your favorite browser.</p>
</li>
<li>
<p><strong>Multi-agent Chats</strong>: Transfer chats to your colleagues or invite them to participate in open support chats with customers.</p>
</li>
<li>
<p><strong>Visitor Monitoring & Smart Triggers</strong>: Track your visitors in real-time and proactively initiate live chats with them upon conditions you’ve set.</p>
</li>
<li>
<p><strong>Built-in CRM</strong>: Jivo offers a simple CRM in the app that allows you to track statuses with your clients, attach comments to them, and funnel them.</p>
</li>
<li>
<p><strong>Unlimited Archive</strong>: All visitors and all of your conversations are stored without a limit. Conversation history with a client automatically loads when you chat again.</p>
</li>
<li>
<p><strong>Team Chats</strong>: Do you use apps to communicate as a team? You won’t need them anymore, we offer an efficient and powerful team chat feature at our app. All messages at one place!</p>
</li>
<li>
<p><strong>Reminders</strong>: Set a reminder for you or one of your colleagues to perform future actions on a specific conversation with a customer.</p>
</li>
<li>
<p><strong>Geo-IP Based Behaviors</strong>: With our Regions feature, you can show a customized widget for different cities or countries. With a different language, behavior, or set of agents.</p>
</li>
<li>
<p><strong>Automatic Translator</strong>: Forget the language barriers, Jivo will automatically translate your live chat in both directions with foreign-language speakers instantly and accurately.</p>
</li>
<li>
<p><strong>Quick Phrases & Canned Responses</strong>: Create predefined messages and send them by using hotkeys, get suggestions from messages you’ve sent before.</p>
</li>
<li>
<p><strong>Typing Insights</strong>: See the messages that visitors live typing before they hit “send.”</p>
</li>
<li>
<p><strong>GDPR Compliance</strong>: JivoChat fully complies with GDPR requirements.</p>
</li>
<li>
<p><strong>CRM Integrations, API & Webhooks</strong>: Are you looking for a powerful arsenal to let you extend boundaries? JivoChat offers a powerful set of solutions for you then. You can have a live chat widget where you want with our Webhooks API, change the behavior of the widget with JS API, and integrate your CRM with Webhooks.</p>
</li>
<li>
<p><strong>Quick Site Load Time</strong>: Don’t worry about your loading time: Jivo scripts are loaded asynchronously.</p>
</li>
</ul>
<h3>Help</h3>
<p>We have 24/7 live support! In case you need instructions, you can visit our <a href="https://www.jivochat.com/help/installation/how-to-install-on-wordpress.html?utm_source=wordpress" rel="nofollow ugc">knowledge base</a>. You can ask your questions to our support at our knowledge base via JivoChat Live Chat widget.</p>
<h4>Supported languages</h4>
<ul>
<li>English / English Live Chat Plugin</li>
<li>Russian / Русский плагин живого чата</li>
<li>Spanish / Español Complemento de Chat en Vivo</li>
<li>Brazilian Portuguese / Português do Brasil Plugin de Chat ao Vivo</li>
<li>Turkish / Türkçe canlı destek eklentisi</li>
<li>Indonesian / Bahasa Indonesia live chat plugin</li>
<li>German / Deutsch Live Chat Unterstützung Plugin</li>
<li>French / Français Plugin de Chat en Direct</li>
<li>Dutch / Nederlands Live Chat Plug-in</li>
<li>Italian / Italiano Supporto Plug-in Live Chat</li>
<li>Japanese / 日本語 ライブチャットプラグイン</li>
<li>Portuguese / Português Plugin de Chat ao Vivo</li>
<li>Ukrainian / Українська плагін живого чату</li>
<li>Romanian / Română plugin de chat live</li>
<li>Norwegian / Norsk  live chat-plugin</li>
<li>Polish / Polski wtyczka czatu na żywo</li>
<li>Swedish / Svenska live chat plugin</li>
<li>Belarusian / Беларуская мова плагин живого чата</li>
<li>Catalan / Català complement de xat en directe</li>
<li>Simplified Chinese / 简体中文 实时聊天插件</li>
<li>Czech / Česky live chat plugin</li>
<li>Danish / Danska live chat plugin</li>
<li>Greek / Ελληνικά προσθήκη ζωντανής συνομιλίας</li>
<li>Finnish / Suomi live chat-laajennus</li>
<li>Kazakh / қазақ тілі тірі чат плагині</li>
</ul>


JivoChat Live Chat – WP live chat plugin for WordPress

Omnichannel Live Chat and Help Desk plugin, optimized for WordPress. Free, fast, easy to install and to use. Turn your visitors into happy customers!

Feno CX Cloud vs JivoChat Live Chat – WP live chat plugin for WordPress