Firmao

Already have an account in the Firmao CRM system? Install the plug-in and start using the 
interactive Livechat. The Firmao plugin provides the ability to integrate your website with one 
of the most popular CRM systems in Poland! This will give your customers the opportunity to 
write a message and get instant contact with you or your employees, which will have a 
positive impact on the quality of customer service.
Benefits of using Livechat:
<ul>
<li> Answering customer questions quickly, so we can increase customer satisfaction and 
prevent the loss of potential customers.</li>
<li> Reduce the time required for customer service compared to traditional forms of 
communication, such as e-mail or telephone.</li>
<li> Tracking the history of conversations with customers, making it easier to understand 
their needs, preferences and solve problems faster.</li>
</ul>
In order to use the Firmao Livechat plugin, you must have a Professional license. To 
purchase, contact us: contact@firmao.io.

Firmao LiveChat

(OFFICIAL Firmao plugin) Chat with visitors on your website via Firmao LiveChat.

zendesk_official

Did you know that 83% of consumers need some kind of customer support when making an online purchase? And 45% of customers abandon an online transaction if their questions or concerns are not addressed quickly.
Businesses that interact with potential customers online are better placed to build a connection and increase their revenues. The Zendesk Chat app will let you answer your customer’s questions in real time and ease them into a purchase.
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With Zendesk Chat, visitors to your website will be able to chat directly with you through the widget and you can manage multiple conversations through the online Dashboard.
Key Features
<ul>
<li>Mobile Optimized: Your customers can chat with you from any device using our mobile optimized chat widget</li>
<li>Proactive Chat: Rather than chatting with every single person yourself, you can increase the chances of high value engagement (and more sales) by using Triggers to automatically reach every visitor</li>
<li>Advanced Analytics: Our analytics dashboard lets you monitor visitor flow, usage patterns, and lets you jump in whenever a customer might need help</li>
</ul>
What makes Zendesk Chat the best choice for live chat?
<ul>
<li>We’re the most popular live chat provider in the world – loved by over 150,000 businesses</li>
<li>A simple and highly customizable chat widget to complement your website and taste</li>
<li>User friendly dashboard lets you monitor visitor activity and manage chats</li>
<li>24 hour live chat support from our trained experts on any weekday (visit www.zendesk.com/chat)</li>
<li>Available in over 40 languages</li>
</ul>
Some Geeky Facts
<ul>
<li>Work across major browsers (Internet Explorer 6+, Firefox, Google Chrome, Opera, Safari).</li>
<li>Average uptime is 99.8%.</li>
<li>HTML5 dashboard</li>
<li>iPhone, Android, and BlackBerry apps</li>
<li>Integrates seamlessly with UserVoice, Salesforce, Highrise, Batchbook, Zendesk, vTiger and many more.</li>
</ul>
Should you need any assistance, feel free to chat with our customer advocates on https://www.zendesk.com/chat or email us at chat@zendesk.com
What are you waiting for? Download Zendesk Chat plugin now and <a href="https://account.zopim.com/?aref=MjUxMjY4:1TeORR:9SP1e-iPTuAVXROJA6UU5seC8x4&visit_id=6ffe00ec3cfc11e2b5ab22000a1db8fa&utm_source=wpdirectory&utm_medium=link&utm_campaign=wp%2Bsignup#signup" rel="nofollow ugc">sign up here</a> for a free account!
See languages available, lovingly translated by Zendesk Chat users (in alphabetical order)
<ul>
<li>Arabic | Bulgarian | Chinese | Croatian | Czech | Danish | Dutch; Flemish | Estonian | Faroese | Finnish | French | Georgian | German | Greek | Hebrew | Hungarian | Icelandic | Indonesian | Italian | Japanese | Korean | Kurdish | Latvian | Lithuanian | Macedonian | Malay | Norwegian Bokmal | Persian | Polish | Portuguese | Romanian | Russian | Serbian | Slovak | Slovenian | Spanish; Castilian | Swedish | Thai | Turkish | Ukranian | Urdu | Vietnamese</li>
</ul>
<h3>Usage</h3>
After enabling the plug in, head on to the widget customization page to change settings and integrate its look and feel to match your site. When done, enable it by visiting the account configuration page and completing the instant signup process.

Zendesk Chat

Zendesk Chat (previously Zopim) lets you monitor and chat with visitors surfing your store in real-time. Impress them personally and ease them into th …

Firmao LiveChat vs Zendesk Chat