mariomerola

<p>FloatyFAQ is a comprehensive FAQ management system for WordPress that provides an elegant, user-friendly interface for your customers to find answers quickly.</p>
<h4>Key Features</h4>
<ul>
<li><strong>Floating Balloon Widget</strong> – Customizable floating button accessible from any page</li>
<li><strong>Category System</strong> – Organize FAQs into logical categories</li>
<li><strong>Advanced Search</strong> – Fuzzy search with typo tolerance across all FAQs</li>
<li><strong>Interactive Analytics</strong> – Visual charts showing views, category distribution, and hourly patterns</li>
<li><strong>Rating System</strong> – Users can rate FAQs as helpful or not helpful</li>
<li><strong>Multilingual Support</strong> – Automatic language detection and translations</li>
<li><strong>Scheduled FAQs</strong> – Show FAQs only during specific time periods (seasonal content)</li>
<li><strong>Smart Caching</strong> – Improved performance with intelligent caching system</li>
<li><strong>Statistics Dashboard</strong> – Track views, ratings, and user interactions</li>
<li><strong>Drag & Drop Ordering</strong> – Easy reordering of categories and FAQs</li>
<li><strong>URL Redirects</strong> – Option to redirect to external pages instead of showing answers</li>
<li><strong>Mobile Responsive</strong> – Fully responsive design</li>
<li><strong>White Label Ready</strong> – Customizable branding for agencies</li>
</ul>
<h4>Perfect For</h4>
<ul>
<li>Customer support teams</li>
<li>Documentation sites</li>
<li>Help centers</li>
<li>Knowledge bases</li>
<li>Product information</li>
</ul>


FloatyFAQ

Interactive FAQ system with floating balloon, categories, search and statistics.

WebberZone

Ajay

<p><a href="https://webberzone.com/plugins/knowledgebase/" rel="nofollow ugc">Knowledge Base</a> is an easy-to-use WordPress plugin that allows you to create a knowledge base / FAQ section on your site.</p>
<p>You can use it to create a single or multi-product knowledge base with little effort.</p>
<p>The plugin was born after I tried several free plugins and themes that didn’t fit my purpose. It’s designed to be very easy to install and use out of the box.</p>
<p>You can view a <a href="https://webberzone.com/support/knowledgebase/" rel="nofollow ugc">live demo of my knowledge base</a>.</p>
<h4>Terminology</h4>
<ul>
<li><strong>Articles</strong>: A custom post type <code>wz_knowledgebase</code> is used to store all the knowledge base articles</li>
<li><strong>Sections</strong>: A custom taxonomy ( <code>kbcategory</code> ) used to create the knowledge base. You will need <em>at least one category</em> to display the knowledge base. Add these categories under <em>Knowledge Base > Sections</em></li>
<li><strong>Tags</strong>: Additionally you can use tags ( <code>kbtags</code> ) can also be used for each knowledge base article.</li>
</ul>
<h4>Main features</h4>
<ul>
<li>Supports unlimited knowledge bases using different sections with unlimited nested levels</li>
<li>Inbuilt styles that display the Knowledge Base beautifully and are fully responsive – Uses the <a href="http://www.responsivegridsystem.com/" rel="nofollow ugc">Responsive Grid System</a></li>
<li>Customizable permalinks: Archives are enabled so your knowledge base can be viewed automatically at <code>/knowledgebase/</code> upon activation. You can change this on the Settings page</li>
<li>Shortcode: <code>[knowledgebase]</code> will allow you to display the knowledge base on any page you choose. For other shortcodes, check the FAQ</li>
<li>Gutenberg block: You can display the knowledge base using a block. Find it by typing <code>kb</code> or <code>knowledge base</code> when adding a new block</li>
<li>Breadcrumbs: Default templates include breadcrumbs. Alternatively, use the function or shortcode to display this where you want</li>
<li>Widgets: WZKB Articles, WZKB Sections and WZKB Breadcrumbs</li>
<li>Inbuilt cache to speed up the display of your knowledge base articles</li>
</ul>
<h4>Contribute</h4>
<p>If you have an idea, I’d love to hear it. WebberZone Knowledge Base is also available on <a href="https://github.com/WebberZone/knowledgebase" rel="nofollow ugc">Github</a>. You can <a href="https://github.com/WebberZone/knowledgebase/issues" rel="nofollow ugc">create an issue on the Github page</a> or, better yet, fork the plugin, add a new feature and send me a pull request.</p>


Knowledge Base

The plugin is great, it comes with everything that you need for a good knowledge base. Using it with Ultimate Member will give you the ability to control visibility of articles and other stuff.

Everything that you need for a good knowledge base

Effortlessly build a comprehensive knowledge base for unlimited products on your WordPress site and elevate your customer support experience.

FloatyFAQ vs Knowledge Base