mariomerola

<p>FloatyFAQ is a comprehensive FAQ management system for WordPress that provides an elegant, user-friendly interface for your customers to find answers quickly.</p>
<h4>Key Features</h4>
<ul>
<li><strong>Floating Balloon Widget</strong> – Customizable floating button accessible from any page</li>
<li><strong>Category System</strong> – Organize FAQs into logical categories</li>
<li><strong>Advanced Search</strong> – Fuzzy search with typo tolerance across all FAQs</li>
<li><strong>Interactive Analytics</strong> – Visual charts showing views, category distribution, and hourly patterns</li>
<li><strong>Rating System</strong> – Users can rate FAQs as helpful or not helpful</li>
<li><strong>Multilingual Support</strong> – Automatic language detection and translations</li>
<li><strong>Scheduled FAQs</strong> – Show FAQs only during specific time periods (seasonal content)</li>
<li><strong>Smart Caching</strong> – Improved performance with intelligent caching system</li>
<li><strong>Statistics Dashboard</strong> – Track views, ratings, and user interactions</li>
<li><strong>Drag & Drop Ordering</strong> – Easy reordering of categories and FAQs</li>
<li><strong>URL Redirects</strong> – Option to redirect to external pages instead of showing answers</li>
<li><strong>Mobile Responsive</strong> – Fully responsive design</li>
<li><strong>White Label Ready</strong> – Customizable branding for agencies</li>
</ul>
<h4>Perfect For</h4>
<ul>
<li>Customer support teams</li>
<li>Documentation sites</li>
<li>Help centers</li>
<li>Knowledge bases</li>
<li>Product information</li>
</ul>


FloatyFAQ

Interactive FAQ system with floating balloon, categories, search and statistics.

Guido

<h4>About</h4>
<p>With this lightweight plugin you can create a knowledge base that contains your categories and posts.</p>
<p>Main features of the plugin:</p>
<ul>
<li>Free and lightweight</li>
<li>Support for Block Editor and Classic Editor</li>
<li>Display your knowledge base with block, shortcode or widget</li>
<li>Custom post types are supported (such as WooCommerce product categories and products)</li>
<li>Customize your knowledge base with attributes</li>
<li>Documentation at WP plugin page</li>
<li>Active support from developer at WP forum</li>
</ul>
<p>With this plugin you can also create a FAQ or wiki in the same way as a knowledge base.</p>
<h4>How to use</h4>
<p>After installation make sure you already have some categories and posts.</p>
<p>Go to the editor and add the VS Knowledge Base block or the shortcode <code>[knowledgebase]</code> to a page. This will display your knowledge base.</p>
<p>Or go to Appearance > Widgets and use the VS Knowledge Base widget.</p>
<p>Default settings categories:</p>
<ul>
<li>4 columns when using block or shortode</li>
<li>1 column when using widget</li>
<li>2 columns in small screens</li>
<li>Order by name</li>
<li>Ascending order (A-Z)</li>
<li>Empty categories are hidden</li>
<li>Parent and subcategories are displayed separately</li>
</ul>
<p>Default settings posts:</p>
<ul>
<li>Order by date</li>
<li>Descending order (new to old)</li>
<li>All posts are displayed</li>
</ul>
<p>Customize your knowledge base with attributes.</p>
<h4>Attributes</h4>
<p>You can customize your knowledge base by adding attributes to the block, shortcode or widget.</p>
<ul>
<li>Add custom CSS class to knowledge base: <code>class="your-class-name"</code></li>
<li>Change the number of columns: <code>columns="3"</code></li>
<li>Disable the columns: <code>columns="0"</code></li>
<li>Include certain categories: <code>include="1,3,5"</code></li>
<li>Exclude certain categories: <code>exclude="8,10,12"</code></li>
<li>Display empty categories too: <code>hide_empty="0"</code></li>
<li>Change the number of posts per category: <code>posts_per_category="5"</code></li>
<li>Reverse the order of posts: <code>order="ASC"</code></li>
<li>Display posts by title: <code>orderby="title"</code></li>
<li>Display posts in random order: <code>orderby="rand"</code></li>
<li>Disable category link: <code>category_link="false"</code></li>
<li>Display category description: <code>category_description="true"</code></li>
<li>Display post counter: <code>post_count="true"</code></li>
<li>Display post meta (date and author): <code>post_meta="true"</code></li>
<li>Display View All link: <code>view_all_link="true"</code></li>
<li>Change label of View All link: <code>view_all_link_label="your label"</code></li>
<li>Change label of post without title: <code>no_post_title_label="your label"</code></li>
<li>Change the “no categories are found” text: <code>no_categories_text="your text"</code></li>
</ul>
<p>Example: <code>[knowledgebase include="1,3,5" hide_empty="0" post_meta="true"]</code></p>
<p>When using the block or the widget, don’t add the main shortcode tag or the brackets.</p>
<p>Example: <code>include="1,3,5" hide_empty="0" post_meta="true"</code></p>
<p>With the columns attribute you can set the number of columns between 1 and 4.</p>
<p>In small screens max 2 colums.</p>
<p>You can disable the columns in favour of your own styling.</p>
<p>The columns attribute will be ignored when using the block or widget. Because you can set the columns via the block or widget settings.</p>
<h4>Post tags</h4>
<p>Besides displaying posts by category you can also display posts by tag: <code>taxonomy="post_tag"</code></p>
<h4>Custom post types</h4>
<p>It’s also possible to display categories and posts from a custom post type (such as WooCommerce product categories and products).</p>
<p>To display these categories and posts you should add 2 attributes: “taxonomy” and “post_type”</p>
<p>WooCommerce:</p>
<ul>
<li>Product categories and products: <code>taxonomy="product_cat" post_type="product"</code></li>
<li>Include product category image: <code>taxonomy="product_cat" post_type="product" woo_image="true"</code></li>
<li>Display by tag instead of category: <code>taxonomy="product_tag" post_type="product"</code></li>
</ul>
<h4>Have a question?</h4>
<p>Please take a look at the FAQ section.</p>
<h4>Translation</h4>
<p>Translations are not included, but the plugin supports WordPress language packs.</p>
<p>More <a href="https://translate.wordpress.org/projects/wp-plugins/very-simple-knowledge-base" rel="nofollow ugc">translations</a> are very welcome!</p>
<p>The translation folder inside this plugin is redundant, but kept for reference.</p>
<h4>Credits</h4>
<p>Without help and support from the WordPress community I was not able to develop this plugin, so thank you!</p>


VS Knowledge Base

With this lightweight plugin you can create a knowledge base that contains your categories and posts.

FloatyFAQ vs VS Knowledge Base