Alan Fuller

<p>Fullworks Support Diagnostics makes it easier for plugin developers to troubleshoot issues by automatically collecting diagnostic information and providing powerful debugging tools. It discovers installed plugins and provides a framework for plugin-specific diagnostic data collection.</p>
<p>This plugin should only be activated when instructed by plugin support personnel for diagnostic purposes.</p>
<h4>Key Features</h4>
<ul>
<li><strong>Automatic plugin discovery</strong> – Detects compatible plugins with support-config.json files</li>
<li><strong>System information collection</strong> – Gathers essential WordPress environment data</li>
<li><strong>wp-config.php debug management</strong> – Safely modify debug constants with automatic backups</li>
<li><strong>Shortcode scanning</strong> – Identifies shortcodes used across your site</li>
<li><strong>Freemius integration</strong> – Collects license status and Freemius state for premium plugins</li>
<li><strong>REST API endpoints</strong> – Allows secure remote diagnostics with temporary access links</li>
<li><strong>Sensitive data protection</strong> – Masks API keys and other confidential information</li>
<li><strong>Debug log monitoring</strong> – Checks and displays the most recent log entries</li>
</ul>
<h4>Debug Management</h4>
<p>The plugin can safely manage debug constants in wp-config.php:</p>
<ul>
<li>Enable/disable WordPress debugging with a single click</li>
<li>Automatically creates backups of wp-config.php before any modifications</li>
<li>Clearly marks all changes with comment blocks for easy identification</li>
<li>Safely removes all modifications when the feature is disabled</li>
<li>Monitors debug log files for recent entries</li>
</ul>
<h4>Security Considerations</h4>
<ul>
<li>All wp-config.php modifications require explicit admin confirmation</li>
<li>Access keys can be regenerated at any time</li>
<li>Temporary access links expire after 24 hours</li>
<li>API keys and sensitive data are masked in diagnostic reports</li>
<li>REST API endpoint can be disabled if not needed</li>
</ul>
<h3>Usage Instructions</h3>
<h4>For Site Owners</h4>
<ol>
<li><strong>Only install when directed by support personnel</strong></li>
<li>Go to Tools <span aria-hidden="true" class="wp-exclude-emoji">→</span> Plugin Support Diagnostics in your WordPress admin</li>
<li>If instructed, enable debug management and select appropriate debug constants</li>
<li>Click “Generate Diagnostic Data”</li>
<li>Share the diagnostic information with support using one of these methods:
<ul>
<li>Copy to clipboard</li>
<li>Download as JSON</li>
<li>Use the temporary direct access link (valid for 24 hours)</li>
</ul>
</li>
<li>When troubleshooting is complete, disable any debug options and consider deactivating the plugin</li>
</ol>
<h4>For Plugin Developers</h4>
<p>To make your plugin compatible with Support Diagnostics, create a <code>support-config.json</code> file in your plugin’s root directory. See the example-support-config.json file included in the plugin for reference.</p>


Fullworks Support Diagnostics

A diagnostic tool that helps plugin developers provide better support by collecting relevant system information and managing debug constants.

Nikhil G

<p>Tired of cumbersome debugging processes? BugTrace – Debug Log Tool streamlines WordPress troubleshooting, providing developers and site administrators with a powerful yet minimalist interface to diagnose and resolve issues swiftly. Stop wasting time with manual wp-config.php edits or FTP access for basic debugging tasks.</p>
<p>With BugTrace, you can:</p>
<ul>
<li><strong>Instantly Control Debug Constants:</strong> Gain immediate access to toggle crucial WordPress debugging constants like WP_DEBUG, WP_DEBUG_LOG, WP_DEBUG_DISPLAY, and SCRIPT_DEBUG directly from your dashboard. Activate or deactivate them with a single click—no code editing required, saving you valuable development time and reducing the risk of site-breaking syntax errors.</li>
<li><strong>AI-Powered Error Resolution (ChatGPT, Gemini & Google):</strong> Stop guessing and start solving! For every log entry, BugTrace provides one-click ‘Help’ links. Instantly send the error message to ChatGPT, Gemini, or Google to find solutions, code snippets, and explanations. Drastically reduce your troubleshooting time and solve complex problems faster than ever before.</li>
<li><strong>Effortlessly Access Debug Logs:</strong> View and download your WordPress <code>debug.log</code> file directly from the admin panel. This allows for quick identification of PHP errors, warnings, and notices, helping you pinpoint the source of problems much faster than traditional methods.</li>
<li><strong>Dynamic Log Viewing with Auto & Manual Refresh:</strong> Keep an eye on your <code>debug.log</code> in near real-time with the auto-refresh option, or manually refresh the log view whenever you need. This helps in actively monitoring errors as they occur and is invaluable for live debugging sessions.</li>
<li><strong>Securely Inspect Server Configurations:</strong> Safely view the contents of vital server files such as <code>.htaccess</code> and wp-config.php (read-only), and review detailed <code>phpinfo()</code> output without ever leaving your WordPress environment. This provides essential insights for advanced WordPress troubleshooting and server diagnostics.</li>
<li><strong>Monitor Key System Behaviors:</strong> Get a clear overview of your database table information (including size and row count), view active browser cookies (read-only), inspect WordPress transients (read-only), and check your list of scheduled WordPress cron jobs. This comprehensive visibility helps you understand your site’s inner workings.</li>
<li><strong>Utilize Admin Bar Shortcuts:</strong> Speed up your debugging workflow with convenient admin bar shortcuts to view, download, and clear the <code>debug.log</code> file from anywhere in your WordPress admin area.</li>
<li><strong>Quick Log to Clipboard:</strong> Instantly copy the entire contents of your log to your clipboard with a single click. Perfect for quickly sharing log details with support teams, pasting into development tools, or for your own records.</li>
<li><strong>Enjoy a Minimalist Interface:</strong> BugTrace is intentionally lightweight with a clean UI, focusing purely on essential debugging tools to ensure it doesn’t bog down your WordPress site.</li>
</ul>
<p>Whether you’re developing a new theme or plugin, troubleshooting a tricky bug on a staging server, or performing routine site health checks, BugTrace – Debug Log Tool provides the critical information you need, efficiently and effectively.</p>


BugTrace – Debug Log Tool

Essential WordPress debug tool: View/download logs, toggle debug settings & inspect server info. Troubleshoot PHP errors & site issues faster!

Fullworks Support Diagnostics vs BugTrace – Debug Log Tool