Alan Fuller

<p>Fullworks Support Diagnostics makes it easier for plugin developers to troubleshoot issues by automatically collecting diagnostic information and providing powerful debugging tools. It discovers installed plugins and provides a framework for plugin-specific diagnostic data collection.</p>
<p>This plugin should only be activated when instructed by plugin support personnel for diagnostic purposes.</p>
<h4>Key Features</h4>
<ul>
<li><strong>Automatic plugin discovery</strong> – Detects compatible plugins with support-config.json files</li>
<li><strong>System information collection</strong> – Gathers essential WordPress environment data</li>
<li><strong>wp-config.php debug management</strong> – Safely modify debug constants with automatic backups</li>
<li><strong>Shortcode scanning</strong> – Identifies shortcodes used across your site</li>
<li><strong>Freemius integration</strong> – Collects license status and Freemius state for premium plugins</li>
<li><strong>REST API endpoints</strong> – Allows secure remote diagnostics with temporary access links</li>
<li><strong>Sensitive data protection</strong> – Masks API keys and other confidential information</li>
<li><strong>Debug log monitoring</strong> – Checks and displays the most recent log entries</li>
</ul>
<h4>Debug Management</h4>
<p>The plugin can safely manage debug constants in wp-config.php:</p>
<ul>
<li>Enable/disable WordPress debugging with a single click</li>
<li>Automatically creates backups of wp-config.php before any modifications</li>
<li>Clearly marks all changes with comment blocks for easy identification</li>
<li>Safely removes all modifications when the feature is disabled</li>
<li>Monitors debug log files for recent entries</li>
</ul>
<h4>Security Considerations</h4>
<ul>
<li>All wp-config.php modifications require explicit admin confirmation</li>
<li>Access keys can be regenerated at any time</li>
<li>Temporary access links expire after 24 hours</li>
<li>API keys and sensitive data are masked in diagnostic reports</li>
<li>REST API endpoint can be disabled if not needed</li>
</ul>
<h3>Usage Instructions</h3>
<h4>For Site Owners</h4>
<ol>
<li><strong>Only install when directed by support personnel</strong></li>
<li>Go to Tools <span aria-hidden="true" class="wp-exclude-emoji">→</span> Plugin Support Diagnostics in your WordPress admin</li>
<li>If instructed, enable debug management and select appropriate debug constants</li>
<li>Click “Generate Diagnostic Data”</li>
<li>Share the diagnostic information with support using one of these methods:
<ul>
<li>Copy to clipboard</li>
<li>Download as JSON</li>
<li>Use the temporary direct access link (valid for 24 hours)</li>
</ul>
</li>
<li>When troubleshooting is complete, disable any debug options and consider deactivating the plugin</li>
</ol>
<h4>For Plugin Developers</h4>
<p>To make your plugin compatible with Support Diagnostics, create a <code>support-config.json</code> file in your plugin’s root directory. See the example-support-config.json file included in the plugin for reference.</p>


Fullworks Support Diagnostics

A diagnostic tool that helps plugin developers provide better support by collecting relevant system information and managing debug constants.

LaughterOnWater

<p><strong>Diagnostic Glance</strong> provides a comprehensive overview of your WordPress installation’s key technical details in an easy-to-copy format, perfect for sharing when seeking help on WordPress support forums.</p>
<p>When WordPress challenges arise that are beyond your current expertise, getting help from the community becomes essential. Support volunteers can better diagnose your issues when they can quickly review your site’s configuration, hosting environment, and basic statistics.</p>
<p>This plugin creates a dashboard widget that consolidates all essential diagnostic information in one convenient location, with a simple one-click copy feature to share the details wherever you need help.</p>
<h3>Key Features</h3>
<ul>
<li><strong>One-Click Copy</strong> – Modern clipboard functionality with fallback support for all browsers</li>
<li><strong>Comprehensive Information</strong> – WordPress version, themes, plugins, server config, and more</li>
<li><strong>Configurable Sections</strong> – Show or hide specific diagnostic sections as needed</li>
<li><strong>Shortcode Support</strong> – Create a dedicated diagnostic page with <code>[diagnostic_glance]</code></li>
<li><strong>Mobile Responsive</strong> – Works perfectly on all device sizes</li>
<li><strong>Accessibility Ready</strong> – Full keyboard navigation and screen reader support</li>
<li><strong>Translation Ready</strong> – Complete internationalization support</li>
<li><strong>Privacy Focused</strong> – No external connections, all data stays on your server</li>
</ul>
<h3>Information Collected</h3>
<ul>
<li><strong>WordPress Version</strong> and configuration settings</li>
<li><strong>Themes</strong> – All installed themes with version numbers and active theme indicator</li>
<li><strong>Plugins</strong> – All installed plugins with version numbers and activation status</li>
<li><strong>WordPress Configuration</strong> – Memory limits, debug settings, permalink structure</li>
<li><strong>Server Information</strong> – Web server type, PHP version, MySQL version, memory settings</li>
<li><strong>PHP Extensions</strong> – All loaded PHP modules and extensions</li>
<li><strong>Apache/Nginx Modules</strong> – Web server modules (when available)</li>
<li><strong>Site Statistics</strong> – User counts, posts, pages, comments, and media library totals</li>
</ul>
<h3>Why Use Diagnostic Glance?</h3>
<p>When seeking help on WordPress forums, support volunteers often need to know:<br />
– What version of WordPress you’re running<br />
– Which plugins and themes are active<br />
– Your server configuration<br />
– Any debug settings or memory limits</p>
<p>Instead of manually gathering this information, Diagnostic Glance compiles everything automatically in a format that’s easy to read and share.</p>
<h3>Shortcode Usage</h3>
<p>Create a dedicated diagnostic page using the shortcode:</p>
<ul>
<li><code>[diagnostic_glance]</code> – Display using current widget settings</li>
<li><code>[diagnostic_glance sections="themes,plugins"]</code> – Show specific sections only</li>
<li><code>[diagnostic_glance cache="false"]</code> – Disable caching for real-time data</li>
<li><code>[diagnostic_glance show_footer="false"]</code> – Hide plugin attribution</li>
</ul>
<p>Available sections: <code>themes</code>, <code>plugins</code>, <code>wordpress</code>, <code>server</code>, <code>php</code>, <code>apache</code>, <code>stats</code></p>
<h3>Privacy Policy</h3>
<p>Diagnostic Glance is designed with privacy in mind:</p>
<p><strong>Data Collection:</strong> This plugin does not collect, store, or transmit any personal data or site information to external servers.</p>
<p><strong>Local Operation:</strong> All diagnostic information is generated and displayed locally on your WordPress installation.</p>
<p><strong>No Tracking:</strong> The plugin does not use cookies, analytics, or any tracking mechanisms.</p>
<p><strong>Shared Information:</strong> The diagnostic information you choose to copy and share is entirely under your control.</p>
<h3>Support</h3>
<p>For support, feature requests, or bug reports:</p>
<ul>
<li><strong>WordPress.org Forums:</strong> <a href="https://wordpress.org/support/plugin/diagnostic-glance/" rel="ugc">Plugin Support Forum</a></li>
<li><strong>Plugin Homepage:</strong> <a href="https://low.li/wordpress-plugins/" rel="nofollow ugc">https://low.li/wordpress-plugins/</a></li>
<li><strong>Rate & Review:</strong> <a href="https://wordpress.org/plugins/diagnostic-glance/#reviews" rel="ugc">Leave a review</a> if you find this plugin helpful</li>
</ul>
<h3>Developer Information</h3>
<p><strong>GitHub Repository:</strong> Available for developers who want to contribute or review the code<br />
<strong>Hooks & Filters:</strong> The plugin provides action hooks for developers to extend functionality<br />
<strong>Translation:</strong> Help translate this plugin at <a href="https://translate.wordpress.org/projects/wp-plugins/diagnostic-glance" rel="nofollow ugc">WordPress.org Translate</a></p>
<p><strong>Action Hooks:</strong><br />
* <code>diagnostic_glance_loaded</code> – Fired when the plugin is fully loaded<br />
* <code>diagnostic_glance_before_output</code> – Before diagnostic information is generated<br />
* <code>diagnostic_glance_after_output</code> – After diagnostic information is generated</p>
<p><strong>Filters:</strong><br />
* <code>diagnostic_glance_sections</code> – Modify available diagnostic sections<br />
* <code>diagnostic_glance_output</code> – Modify the diagnostic output before display</p>


Diagnostic Glance

Diagnostic summary of WordPress setup including themes, plugins, system config, and site stats -- formatted for support forum posting.

Fullworks Support Diagnostics vs Diagnostic Glance