Alan Fuller

<p>Fullworks Support Diagnostics makes it easier for plugin developers to troubleshoot issues by automatically collecting diagnostic information and providing powerful debugging tools. It discovers installed plugins and provides a framework for plugin-specific diagnostic data collection.</p>
<p>This plugin should only be activated when instructed by plugin support personnel for diagnostic purposes.</p>
<h4>Key Features</h4>
<ul>
<li><strong>Automatic plugin discovery</strong> – Detects compatible plugins with support-config.json files</li>
<li><strong>System information collection</strong> – Gathers essential WordPress environment data</li>
<li><strong>wp-config.php debug management</strong> – Safely modify debug constants with automatic backups</li>
<li><strong>Shortcode scanning</strong> – Identifies shortcodes used across your site</li>
<li><strong>Freemius integration</strong> – Collects license status and Freemius state for premium plugins</li>
<li><strong>REST API endpoints</strong> – Allows secure remote diagnostics with temporary access links</li>
<li><strong>Sensitive data protection</strong> – Masks API keys and other confidential information</li>
<li><strong>Debug log monitoring</strong> – Checks and displays the most recent log entries</li>
</ul>
<h4>Debug Management</h4>
<p>The plugin can safely manage debug constants in wp-config.php:</p>
<ul>
<li>Enable/disable WordPress debugging with a single click</li>
<li>Automatically creates backups of wp-config.php before any modifications</li>
<li>Clearly marks all changes with comment blocks for easy identification</li>
<li>Safely removes all modifications when the feature is disabled</li>
<li>Monitors debug log files for recent entries</li>
</ul>
<h4>Security Considerations</h4>
<ul>
<li>All wp-config.php modifications require explicit admin confirmation</li>
<li>Access keys can be regenerated at any time</li>
<li>Temporary access links expire after 24 hours</li>
<li>API keys and sensitive data are masked in diagnostic reports</li>
<li>REST API endpoint can be disabled if not needed</li>
</ul>
<h3>Usage Instructions</h3>
<h4>For Site Owners</h4>
<ol>
<li><strong>Only install when directed by support personnel</strong></li>
<li>Go to Tools <span aria-hidden="true" class="wp-exclude-emoji">→</span> Plugin Support Diagnostics in your WordPress admin</li>
<li>If instructed, enable debug management and select appropriate debug constants</li>
<li>Click “Generate Diagnostic Data”</li>
<li>Share the diagnostic information with support using one of these methods:
<ul>
<li>Copy to clipboard</li>
<li>Download as JSON</li>
<li>Use the temporary direct access link (valid for 24 hours)</li>
</ul>
</li>
<li>When troubleshooting is complete, disable any debug options and consider deactivating the plugin</li>
</ol>
<h4>For Plugin Developers</h4>
<p>To make your plugin compatible with Support Diagnostics, create a <code>support-config.json</code> file in your plugin’s root directory. See the example-support-config.json file included in the plugin for reference.</p>


Fullworks Support Diagnostics

A diagnostic tool that helps plugin developers provide better support by collecting relevant system information and managing debug constants.

jack

<p>Espresso Diagnostics extracs data on your WordPress installation, installed themes, installed plugins (active and inactive), webserver information, PHP version and DB information.<br />
You can use the main plugin page (accessed from Tools > WP Diagnostics) to reference this information.<br />
You can use the download buttons to create an archive containing all information in json or csv formats<br />
You may also choose to use the “Generate text version top copy and paste” button to copoy and paste</p>
<p>The data extracted is quite sensitive and contains information that may be used to check the vulnerability of your WordPress site. Be wary of you share this data with.</p>


Espresso Diagnostics

Plugin that extracts data on WP installation, installed themes, installed plugins and server info for diagnostic purposes. Export data in csv and json

Fullworks Support Diagnostics vs Espresso Diagnostics