Alan Fuller

Fullworks Support Diagnostics makes it easier for plugin developers to troubleshoot issues by automatically collecting diagnostic information and providing powerful debugging tools. It discovers installed plugins and provides a framework for plugin-specific diagnostic data collection.
This plugin should only be activated when instructed by plugin support personnel for diagnostic purposes.
<h4>Key Features</h4>
<ul>
<li>Automatic plugin discovery – Detects compatible plugins with support-config.json files</li>
<li>System information collection – Gathers essential WordPress environment data</li>
<li>wp-config.php debug management – Safely modify debug constants with automatic backups</li>
<li>Shortcode scanning – Identifies shortcodes used across your site</li>
<li>Freemius integration – Collects license status and Freemius state for premium plugins</li>
<li>REST API endpoints – Allows secure remote diagnostics with temporary access links</li>
<li>Sensitive data protection – Masks API keys and other confidential information</li>
<li>Debug log monitoring – Checks and displays the most recent log entries</li>
</ul>
<h4>Debug Management</h4>
The plugin can safely manage debug constants in wp-config.php:
<ul>
<li>Enable/disable WordPress debugging with a single click</li>
<li>Automatically creates backups of wp-config.php before any modifications</li>
<li>Clearly marks all changes with comment blocks for easy identification</li>
<li>Safely removes all modifications when the feature is disabled</li>
<li>Monitors debug log files for recent entries</li>
</ul>
<h4>Security Considerations</h4>
<ul>
<li>All wp-config.php modifications require explicit admin confirmation</li>
<li>Access keys can be regenerated at any time</li>
<li>Temporary access links expire after 24 hours</li>
<li>API keys and sensitive data are masked in diagnostic reports</li>
<li>REST API endpoint can be disabled if not needed</li>
</ul>
<h3>Usage Instructions</h3>
<h4>For Site Owners</h4>
<ol>
<li>Only install when directed by support personnel</li>
<li>Go to Tools → Plugin Support Diagnostics in your WordPress admin</li>
<li>If instructed, enable debug management and select appropriate debug constants</li>
<li>Click “Generate Diagnostic Data”</li>
<li>Share the diagnostic information with support using one of these methods:
<ul>
<li>Copy to clipboard</li>
<li>Download as JSON</li>
<li>Use the temporary direct access link (valid for 24 hours)</li>
</ul>
</li>
<li>When troubleshooting is complete, disable any debug options and consider deactivating the plugin</li>
</ol>
<h4>For Plugin Developers</h4>
To make your plugin compatible with Support Diagnostics, create a <code>support-config.json</code> file in your plugin’s root directory. See the example-support-config.json file included in the plugin for reference.

Fullworks Support Diagnostics

A diagnostic tool that helps plugin developers provide better support by collecting relevant system information and managing debug constants.

Freemius

Oleksandr Lysyi

Issues Tracker allows you view and search WordPress logs, receive security advice, track 404 errors, and view your server settings.
We’ve designed the Issues Tracker plugin with accessibility and simplicity in mind. Say goodbye to the hassle of reading and searching through the debug.log file on your server. With the Issues Tracker, you can access and search logs directly within your CMS, making them easily readable and searchable.
Additionally, our plugin provides email notifications for various error events and covers more issues than a typical WP health checker.
Enhance your website’s security and performance with these key features:
Debug Log Viewer 
Effortlessly view notices, warnings, and errors from the WordPress debug.log file in a user-friendly table format. Utilize advanced search options (by error type, line, and file) and pagination for quick and convenient log management.
WordPress 404 Errors 
Identify and list all 404 (page not found) errors on your website, and configure email notifications for these events. For example, receive email alerts for every 404 event.
Advisor 
Receive expert recommendations on server and site settings to boost your website’s speed and security. Get notified via email if your server’s condition deteriorates.
Server info 
Keep track of all your server settings in one centralized location. Issues Tracker automatically parses the <code>phpinfo()</code> output, providing you with comprehensive server information. No need to dig into the server configuration files manually – everything is neatly displayed for you.
Website Checks 
Our plugin evaluates your website based on various criteria, including: 
– Checking if the database username used in wp-config.php is widely used. 
– Verifying the security of the database password in wp-config.php. 
– Examining the state of the WP_DEBUG_DISPLAY constant. 
– Ensuring you are not using the default database prefix. 
– Verifying SSL (https) encryption status. 
– Checking the PHP version for updates. 
– Confirming that the WordPress version matches the HTML code. 
– Checking if search engines allowed to index a website
…and many more checks in future releases.
Dashboard 
Monitor all your website’s performance and security issues conveniently from one central location. Access log file entries, server checks, and 404 error reports in a single dashboard.
<h3>Tested up to</h3>
WordPress Version: 6.7.1 
PHP Version: 8.2.0
Issues Tracker helps monitor WordPress logs, track 404 errors, view server settings, and receive security advice
<h3>Notice: Transition to Debug Log Viewer</h3>
We are no longer maintaining Issues Tracker as we’ve launched a better plugin for debugging: Debug Log Viewer.
To continue receiving updates, new features, and support, please: 
1. Uninstall Issues Tracker. 
2. Install <a href="https://wordpress.org/plugins/debug-log-viewer/" rel="ugc">Debug Log Viewer</a>
All premium features from Issues Tracker are included in Debug Log Viewer at no cost.
Thank you for your trust and support! If you have any questions or feedback, feel free to contact us via <a href="mailto:sanchoclo@gmail.com" rel="nofollow ugc">Email</a>.
<h3>Pro Features</h3>
<ul>
<li>Receive Email notifications when the Advisor module detects security issues</li>
<li>Get Email notifications in case of 404 request hourly or once per day</li>
<li>Get Email notifications with new entries in the debug.log to keep you inform about problems on the site</li>
<li>Enjoy priority email support</li>
</ul>
<h3>Use cases</h3>
<ul>
<li>Debugging WordPress Sites: Developers can use the plugin to identify, track, and resolve bugs in WordPress themes or plugins. This is crucial for maintaining site performance, security, and overall functionality.</li>
<li>Monitoring Website Health: Website administrators and webmasters can see advice and hints how to improve performance and stability of their website. This proactive monitoring helps in maintaining a smooth and efficient operation of the website, ensuring a better user experience.</li>
<li>Real-Time 404 Error Detection: When a visitor encounters a 404 error (page not found) on your website, whether due to a broken link in a post, page, or image, the “Issues Tracker” plugin immediately captures this URL. It presents these 404 URLs in an organized table, allowing for swift review and rechecking with just one click. For Pro plan users, the plugin offers additional convenience by sending instant email notifications whenever a new 404 error is detected, ensuring you’re always up-to-date and can address these issues promptly to maintain a smooth user experience on your site.</li>
</ul>

Issues Tracker

Issues Tracker allows you view and search WordPress logs, receive security advice, track 404 errors, and view your server settings.

Fullworks Support Diagnostics vs Issues Tracker