gapify

<p><strong>Gapify AI Customer Communication</strong> connects your WordPress website to Gapify, an AI-first customer communication platform that revolutionizes how businesses interact with their customers.</p>
<h4>🤖 AI-Powered Customer Support</h4>
<p><strong>Botify</strong>, Gapify’s intelligent AI chatbot, automatically handles customer inquiries with smart, contextual responses. This means:</p>
<ul>
<li><strong>Increase Revenue</strong>: AI provides personalized shopping advice and product recommendations</li>
<li><strong>Reduce Costs</strong>: Decrease dependency on human support agents with automated responses</li>
<li><strong>24/7 Availability</strong>: Never miss a customer inquiry, even outside business hours</li>
<li><strong>Smart Conversations</strong>: Context-aware AI understands customer intent and provides relevant help</li>
</ul>
<h4>🚀 Key Benefits</h4>
<ul>
<li><strong>Revenue Growth</strong>: AI-driven shopping assistance converts more visitors to customers</li>
<li><strong>Cost Reduction</strong>: Automated responses handle routine inquiries without human intervention</li>
<li><strong>Enhanced Experience</strong>: Instant, intelligent responses improve customer satisfaction</li>
<li><strong>Scalable Support</strong>: Handle unlimited conversations simultaneously</li>
</ul>
<h4>⚡ WordPress Integration Features</h4>
<ul>
<li><strong>One-Click Setup</strong>: Enter your Gapify website token and go live instantly</li>
<li><strong>Smart User Identification</strong>: Automatically identify WordPress users for personalized service</li>
<li><strong>Advanced Display Rules</strong>: Control exactly when and where the AI assistant appears</li>
<li><strong>Multi-language Support</strong>: Serve customers in their preferred language</li>
<li><strong>Role-Based Control</strong>: Customize chat availability based on user roles</li>
<li><strong>Mobile Optimized</strong>: Perfect experience across all devices</li>
</ul>
<h4>🎯 Perfect For</h4>
<ul>
<li><strong>E-commerce Stores</strong>: AI shopping assistant increases sales and reduces cart abandonment</li>
<li><strong>SaaS Businesses</strong>: Automated onboarding and feature guidance</li>
<li><strong>Service Providers</strong>: Instant quote generation and appointment scheduling</li>
<li><strong>Educational Platforms</strong>: AI tutoring and course support</li>
<li><strong>Any Business</strong>: Looking to scale customer support without increasing costs</li>
</ul>
<h4>Advanced Configuration</h4>
<ul>
<li><strong>Position Control</strong>: Left or right side positioning</li>
<li><strong>Theme Integration</strong>: Light, dark, or auto theme detection</li>
<li><strong>Widget Styling</strong>: Standard or flat design options</li>
<li><strong>Message Bubble</strong>: Show/hide message notifications</li>
<li><strong>Popout Button</strong>: Optional popout functionality</li>
<li><strong>Base Domain</strong>: Cookie domain configuration for multi-domain setups</li>
</ul>
<h4>User Identification</h4>
<p>Automatically pass WordPress user information to your Gapify dashboard:</p>
<ul>
<li>User ID or email as identifier</li>
<li>Display name and avatar</li>
<li>Email address</li>
<li>Phone number (from user meta)</li>
<li>Custom user data</li>
</ul>
<h4>Display Rules</h4>
<p>Fine-tune when your chat widget appears:</p>
<ul>
<li><strong>Role-Based Hiding</strong>: Hide from administrators, editors, or any user role</li>
<li><strong>Post Type Exclusion</strong>: Exclude from products, pages, or custom post types  </li>
<li><strong>URL Pattern Matching</strong>: Use wildcards to exclude specific URLs</li>
<li><strong>Guest User Control</strong>: Special handling for non-logged-in users</li>
</ul>
<h4>Developer Friendly</h4>
<ul>
<li>Clean, well-documented code</li>
<li>WordPress coding standards compliant</li>
<li>Extensive hooks and filters</li>
<li>Comprehensive test suite</li>
<li>SOLID principles architecture</li>
</ul>
<h3>Privacy Policy</h3>
<p>This plugin may collect and transmit user data to Gapify servers when user identification is enabled. The data transmitted includes:</p>
<ul>
<li>User ID or email (as configured)</li>
<li>Display name (if enabled)</li>
<li>Email address (if enabled) </li>
<li>Avatar URL (if enabled)</li>
<li>Phone number (if enabled and available)</li>
</ul>
<p>This data is only sent when:<br />
1. User identification is explicitly enabled in settings<br />
2. A user is logged into WordPress<br />
3. The chat widget is displayed</p>
<p>No data is collected or transmitted without explicit configuration. Review the Gapify Privacy Policy and ensure compliance with your local privacy requirements.</p>
<h3>Support</h3>
<p>For support, feature requests, or bug reports:</p>
<ul>
<li>Visit the <a href="https://wordpress.org/support/plugin/gapify-live-chat/" rel="ugc">WordPress.org support forum</a></li>
<li>Contact Gapify support through your dashboard</li>
<li>Check our <a href="https://docs.gapify.ai/" rel="nofollow ugc">documentation</a></li>
</ul>
<h3>License</h3>
<p>This plugin is licensed under the GNU General Public License v2 or later.</p>
<p><strong>Open Source Distribution:</strong><br />
This plugin is released under GPL v2 to comply with WordPress.org requirements and to ensure users have the freedom to use, study, modify, and distribute the software.</p>
<p><strong>Commercial Use:</strong><br />
While this plugin is open source under GPL v2, Gapify may offer additional commercial licensing terms for enterprise customers or those requiring proprietary modifications. Contact <a href="https://gapify.ai" rel="nofollow ugc">gapify.ai</a> for commercial licensing inquiries.</p>
<p><strong>Third-Party Service:</strong><br />
This plugin connects to Gapify’s cloud-based AI customer communication platform. Use of Gapify services requires a separate account and is subject to Gapify’s terms of service at <a href="https://gapify.ai/terms" rel="nofollow ugc">gapify.ai/terms</a>.</p>
<h3>About Gapify</h3>
<p>Gapify is a modern customer support platform that helps businesses provide exceptional customer service through live chat, email, and other communication channels.</p>
<p>Learn more at <a href="https://gapify.ai/" rel="nofollow ugc">gapify.ai</a></p>


Gapify AI Customer Communication

AI-powered customer support and chat widget. Automate responses, increase sales, and provide 24/7 customer service with Gapify's intelligent chatbot.

Ago lab

<p><strong>aGo AI Chatbot</strong> is a free AI chat widget for WordPress. Add a floating chatbot to any site in minutes. Upload your own knowledge files (PDF, TXT, CSV, Markdown, JSON) and the AI answers visitor questions using that content, in their language, around the clock.</p>
<p><strong>This plugin is free and fully functional.</strong> No chat caps, no file limits, no signup, no upsell modals. You use your own Google Gemini API key (Google offers a generous free tier). The plugin never contacts any aGo server.</p>
<h4>Why aGo AI Chatbot?</h4>
<ul>
<li><strong>Your content, your answers.</strong> The bot grounds its responses on the documents <em>you</em> upload. No hallucinations from random training data.</li>
<li><strong>Free, not freemium.</strong> The plugin is 100% functional out of the box. There is no usage cap to pressure you into a paid version.</li>
<li><strong>Privacy-first.</strong> Visitor messages go to Google under <em>your</em> API key. The plugin does not store conversations, does not phone home, does not track anyone.</li>
<li><strong>Lightweight.</strong> ~30 KB widget JS. No CDN dependencies. Works on any theme.</li>
<li><strong>Multilingual.</strong> The AI replies in the language the visitor writes. Admin UI in English, Spanish, Portuguese (Brazilian).</li>
</ul>
<h4>Core features</h4>
<ul>
<li><strong>AI chat widget</strong> in any page (configurable position: left/right, vertical offset to avoid clashing with floating buttons).</li>
<li><strong>Knowledge base from your own files</strong>, PDF, TXT, CSV, Markdown, JSON. <strong>Unlimited</strong> uploads.</li>
<li><strong>Configurable bot identity</strong>, name, welcome message, tone (friendly / professional / casual / formal), response style, avatar.</li>
<li><strong>System prompt</strong> for fine-grained instructions (industry, audience, rules).</li>
<li><strong>Google Gemini File Search Store</strong> under the hood, documents are indexed once, only the relevant fragments are sent to the model, keeping your API cost low.</li>
<li><strong>Anti-abuse rate limit</strong> per IP (default 60 messages/minute, configurable) to protect your Gemini quota from automated flooding.</li>
<li><strong>Works with every page builder</strong>: Elementor, Divi, Bricks, Gutenberg, classic, the widget is rendered via <code>wp_footer</code> regardless of the theme.</li>
</ul>
<h4>Use cases</h4>
<ul>
<li>Customer support assistant trained on your help articles.</li>
<li>Product Q&A bot trained on your product datasheets.</li>
<li>Documentation assistant that searches your manuals.</li>
<li>Knowledge worker assistant that knows your company’s internal handbook.</li>
<li>Real estate assistant that knows your listings.</li>
<li>Restaurant assistant that knows your menu and hours.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>A free Google Gemini API key from Google AI Studio (https://aistudio.google.com/app/apikey). You manage and pay (or use the free tier) directly with Google.</li>
</ul>
<h4>Powered by</h4>
<p>This plugin uses the Google Gemini API (“Gemini” is a trademark of Google LLC). aGo Lab is not affiliated with Google.</p>
<h4>Pro companion (optional, not on WordPress.org)</h4>
<p>A separate paid companion plugin (distributed only from store.ago.cl) adds features that this free plugin does NOT include: conversation history, lead capture forms, multi-provider failover (OpenAI/Anthropic/Groq/Cohere), analytics dashboard, voice input/output, handoff to human (Email/Slack/Telegram), WooCommerce product knowledge, white-label. The free plugin works fully on its own; the Pro is purely additive.</p>
<h3>External services</h3>
<p>This plugin relies on <strong>Google Gemini</strong>, an external service operated by Google. It is used to:</p>
<ul>
<li>Generate chat responses from your knowledge files and visitor messages.</li>
<li>Upload, store and index your knowledge files in a Gemini “File Search Store” so the model can answer with your content.</li>
<li>List the Gemini models available to your API key.</li>
</ul>
<p><strong>What is sent</strong>: every visitor message and conversation history (while the chat is open), your knowledge files, your Gemini API key in the request headers. No data is sent without an explicit administrator action (uploading a file, configuring the API key) or a visitor interacting with the chat widget you have enabled.</p>
<p><strong>Service endpoint base</strong>: https://generativelanguage.googleapis.com/</p>
<p>This service is provided by Google. By using this plugin you accept Google’s terms and privacy policy:</p>
<ul>
<li>Google Gemini API terms: https://ai.google.dev/gemini-api/terms</li>
<li>Google privacy policy: https://policies.google.com/privacy</li>
</ul>
<p>The plugin does not contact any other remote service. No data is sent to aGo Lab.</p>


aGo AI Chatbot, AI Chat Widget with Knowledge Base

Free AI chat widget for WordPress powered by Google Gemini. Upload your knowledge files and the AI answers visitor questions using your own content.

Gapify AI Customer Communication vs aGo AI Chatbot, AI Chat Widget with Knowledge Base