gapify

Gapify AI Customer Communication connects your WordPress website to Gapify, an AI-first customer communication platform that revolutionizes how businesses interact with their customers.
<h4>🤖 AI-Powered Customer Support</h4>
Botify, Gapify’s intelligent AI chatbot, automatically handles customer inquiries with smart, contextual responses. This means:
<ul>
<li>Increase Revenue: AI provides personalized shopping advice and product recommendations</li>
<li>Reduce Costs: Decrease dependency on human support agents with automated responses</li>
<li>24/7 Availability: Never miss a customer inquiry, even outside business hours</li>
<li>Smart Conversations: Context-aware AI understands customer intent and provides relevant help</li>
</ul>
<h4>🚀 Key Benefits</h4>
<ul>
<li>Revenue Growth: AI-driven shopping assistance converts more visitors to customers</li>
<li>Cost Reduction: Automated responses handle routine inquiries without human intervention</li>
<li>Enhanced Experience: Instant, intelligent responses improve customer satisfaction</li>
<li>Scalable Support: Handle unlimited conversations simultaneously</li>
</ul>
<h4>⚡ WordPress Integration Features</h4>
<ul>
<li>One-Click Setup: Enter your Gapify website token and go live instantly</li>
<li>Smart User Identification: Automatically identify WordPress users for personalized service</li>
<li>Advanced Display Rules: Control exactly when and where the AI assistant appears</li>
<li>Multi-language Support: Serve customers in their preferred language</li>
<li>Role-Based Control: Customize chat availability based on user roles</li>
<li>Mobile Optimized: Perfect experience across all devices</li>
</ul>
<h4>🎯 Perfect For</h4>
<ul>
<li>E-commerce Stores: AI shopping assistant increases sales and reduces cart abandonment</li>
<li>SaaS Businesses: Automated onboarding and feature guidance</li>
<li>Service Providers: Instant quote generation and appointment scheduling</li>
<li>Educational Platforms: AI tutoring and course support</li>
<li>Any Business: Looking to scale customer support without increasing costs</li>
</ul>
<h4>Advanced Configuration</h4>
<ul>
<li>Position Control: Left or right side positioning</li>
<li>Theme Integration: Light, dark, or auto theme detection</li>
<li>Widget Styling: Standard or flat design options</li>
<li>Message Bubble: Show/hide message notifications</li>
<li>Popout Button: Optional popout functionality</li>
<li>Base Domain: Cookie domain configuration for multi-domain setups</li>
</ul>
<h4>User Identification</h4>
Automatically pass WordPress user information to your Gapify dashboard:
<ul>
<li>User ID or email as identifier</li>
<li>Display name and avatar</li>
<li>Email address</li>
<li>Phone number (from user meta)</li>
<li>Custom user data</li>
</ul>
<h4>Display Rules</h4>
Fine-tune when your chat widget appears:
<ul>
<li>Role-Based Hiding: Hide from administrators, editors, or any user role</li>
<li>Post Type Exclusion: Exclude from products, pages, or custom post types </li>
<li>URL Pattern Matching: Use wildcards to exclude specific URLs</li>
<li>Guest User Control: Special handling for non-logged-in users</li>
</ul>
<h4>Developer Friendly</h4>
<ul>
<li>Clean, well-documented code</li>
<li>WordPress coding standards compliant</li>
<li>Extensive hooks and filters</li>
<li>Comprehensive test suite</li>
<li>SOLID principles architecture</li>
</ul>
<h3>Privacy Policy</h3>
This plugin may collect and transmit user data to Gapify servers when user identification is enabled. The data transmitted includes:
<ul>
<li>User ID or email (as configured)</li>
<li>Display name (if enabled)</li>
<li>Email address (if enabled) </li>
<li>Avatar URL (if enabled)</li>
<li>Phone number (if enabled and available)</li>
</ul>
This data is only sent when: 
1. User identification is explicitly enabled in settings 
2. A user is logged into WordPress 
3. The chat widget is displayed
No data is collected or transmitted without explicit configuration. Review the Gapify Privacy Policy and ensure compliance with your local privacy requirements.
<h3>Support</h3>
For support, feature requests, or bug reports:
<ul>
<li>Visit the <a href="https://wordpress.org/support/plugin/gapify-live-chat/" rel="ugc">WordPress.org support forum</a></li>
<li>Contact Gapify support through your dashboard</li>
<li>Check our <a href="https://docs.gapify.ai/" rel="nofollow ugc">documentation</a></li>
</ul>
<h3>License</h3>
This plugin is licensed under the GNU General Public License v2 or later.
Open Source Distribution: 
This plugin is released under GPL v2 to comply with WordPress.org requirements and to ensure users have the freedom to use, study, modify, and distribute the software.
Commercial Use: 
While this plugin is open source under GPL v2, Gapify may offer additional commercial licensing terms for enterprise customers or those requiring proprietary modifications. Contact <a href="https://gapify.ai" rel="nofollow ugc">gapify.ai</a> for commercial licensing inquiries.
Third-Party Service: 
This plugin connects to Gapify’s cloud-based AI customer communication platform. Use of Gapify services requires a separate account and is subject to Gapify’s terms of service at <a href="https://gapify.ai/terms" rel="nofollow ugc">gapify.ai/terms</a>.
<h3>About Gapify</h3>
Gapify is a modern customer support platform that helps businesses provide exceptional customer service through live chat, email, and other communication channels.
Learn more at <a href="https://gapify.ai/" rel="nofollow ugc">gapify.ai</a>

Gapify AI Customer Communication

AI-powered customer support and chat widget. Automate responses, increase sales, and provide 24/7 customer service with Gapify's intelligent chatbot.

NewCodeByte

Important Notice for Users Updating to Version 1.6.6+
The latest update improves the plugin’s file structure for better performance. As a result, the default paths for some images (like the chatbot icon and avatars) have changed.
If you notice that the chatbot button or avatars are not appearing after the update, it is almost certainly due to your browser or website’s cache.
Solution: Please perform a “hard refresh” in your browser (Ctrl+F5 on Windows/Linux, Cmd+Shift+R on Mac). If you use a caching plugin (like WP Rocket, LiteSpeed, WP Fastest Cache etc.), please purge all caches from your plugin’s settings. This will solve the issue.
AI Chatbot Free Models empowers you to integrate a cutting-edge AI chatbot into your WordPress website! Unlock the potential of over 400 AI models through OpenRouter.ai, including industry-leading options like ChatGPT, Claude, Grok 4 and Google Gemini 2.5 Pro, as well as powerful open-source alternatives such as Llama, Mistral, and DeepSeek! Choose from a wide array of both free and premium models to perfectly match your needs and budget. 
Unlike many other plugins, all management and customization happen entirely within your WordPress backend, no need to visit external sites for configuration. The only account required is to obtain your free API key.
Looking for a platform-independent version? 
This chatbot is also available as a standalone version for use in non-WordPress websites (HTML, PHP, etc.). 
<a href="https://github.com/NewCodeByte/chatbot-ai-free-models" rel="nofollow ugc">Get it on GitHub</a>
<h3>Use Cases</h3>
Here are several practical ways to use Chatbot AI Free Models on your WordPress website:
<ul>
<li>
24/7 Customer Support 
Provide instant answers to visitors at any time, improving engagement and reducing support workload.
</li>
<li>
Lead Generation Assistant 
Qualify visitors and collect contact information through conversational interaction.
</li>
<li>
Product Recommendation Bot 
Help users find suitable products or services using natural language queries.
</li>
<li>
Content Navigation Helper 
Guide users to the right blog posts, categories, or pages based on their questions.
</li>
<li>
Automated Live Chat for Immediate Engagement 
Deploy an automated assistant that mimics a live chat operator. It can greet visitors, answer initial questions, and guide them, ensuring every user feels supported.
</li>
<li>
Knowledge Base Access 
Offer a conversational interface to your FAQ, help articles, or documentation.
</li>
<li>
Idea Generation for Writers and Bloggers 
Suggest article topics, headlines, or summaries directly within your website.
</li>
<li>
Multilingual Support 
Serve users in multiple languages by selecting models with multilingual capabilities.
</li>
<li>
Chatbot-Powered Helpdesk 
Turn your chatbot into a powerful first-line helpdesk. It provides instant, automated support 24/7 and captures visitor details with an optional pre-chat form.
</li>
<li>
Free AI Integration 
Use free models from OpenRouter without additional costs or complex setup.
</li>
</ul>
<h3>Configuration – Setting up your AI Chatbot</h3>
<ol>
<li>Get a Free API Key from OpenRouter.ai (Yes, it’s free!). OpenRouter offers access to over 400 models, including ChatGPT, Claude, DeepSeek, Gemini, and many others, all at competitive prices!</li>
<li>Enter your OpenRouter API Key in the “Settings” tab.</li>
<li>Choose an AI Model. Free models have the suffix “:free” at the end of their name. Note that all models are accessed THROUGH OpenRouter, regardless of the original provider.</li>
<li>Provide context about your website in the “Information for responses” field.</li>
<li>Customize the chatbot’s appearance in the “Style” and “Images” tabs.</li>
<li>Click “Save settings”. Remember to refresh your website (Ctrl+F5 or Cmd+Shift+R) after saving, otherwise the changes may not be displayed correctly due to caching.</li>
</ol>
<h3>Message and IP Saving</h3>
You can enable or disable the saving of chat messages and user IP addresses in the “Messages” tab of the settings page. Message saving is disabled by default for privacy reasons. If enabled, all chat messages and IP addresses will be stored securely within the plugin’s dedicated database.
Using a dedicated database offers several advantages:
<ul>
<li>Simplified Management: All chatbot-related data is contained in a single location, making it easier to manage and maintain.</li>
<li>Reduced Impact: Storing data separately minimizes the impact on your website’s core database performance.</li>
</ul>
Important: If you choose to enable message and IP saving, you MUST update your website’s privacy policy to reflect this data collection practice and inform your users accordingly. You are responsible for complying with all applicable privacy laws.
<h3>Enabling “Powered by NewCodeByte”</h3>
Enabling “Powered by NewCodeByte” helps me support the development of this free plugin. If you enjoy Chatbot AI Free Models, please consider enabling it! 
If you’d prefer not to display the “Powered by NewCodeByte” link, you can support me with a donation on Buy Me a Coffee via Buy Me a Coffee. 
All donations are greatly appreciated and will help me continue to improve and maintain this plugin.
<h3>External Services</h3>
Chatbot AI Free Models allows you to connect your site to AI services via OpenRouter. You need your own API key and must comply with their Terms of Service and Privacy Policy.
The plugin developer is not responsible for any issues or damages resulting from the use of the plugin or AI-generated content. Make sure your usage complies with the laws of your country. All data stays on your server, it’s your responsibility to keep it secure.
<ul>
<li>OpenRouter Terms of Service and Privacy Policy:
<ul>
<li>Terms of Service: <a href="https://openrouter.ai/terms" rel="nofollow ugc">https://openrouter.ai/terms</a></li>
<li>Privacy Policy: <a href="https://openrouter.ai/privacy" rel="nofollow ugc">https://openrouter.ai/privacy</a></li>
</ul>
</li>
</ul>
<h3>Donate link</h3>
You can support the development of Chatbot AI Free Models by making a donation via <a href="https://www.buymeacoffee.com/codebytewp" rel="nofollow ugc">https://www.buymeacoffee.com/codebytewp</a>.
<h3>License and Usage</h3>
Chatbot AI Free Models is provided free of charge for both personal and commercial use. You are allowed to distribute the plugin in its original, unmodified form.
This plugin is created and maintained by NewCodeByte.
<h3>Author</h3>
NewCodeByte
<h3>Disclaimer and Legal Information</h3>
This plugin is provided “as is” and without any warranty, express or implied. NewCodeByte is not liable for any damages or losses arising from its use. While this plugin is provided free of charge for personal or commercial use, the “Powered by NewCodeByte” link helps support its development. This plugin is licensed under the GPLv2 (or later) license, and you are free to use, modify, and distribute it according to the terms of that license. You are solely responsible for ensuring that your use of this plugin complies with all applicable laws and regulations.
<h3>Privacy</h3>
This plugin handles user data in the following ways:
<ol>
<li>Chat Messages</li>
</ol>
– Messages are stored only when explicitly enabled by the site administrator 
– Messages are stored in a dedicated, secure database 
– Messages can be exported or deleted through the admin interface 
– No message content is shared with third parties except OpenRouter for processing
<ol>
<li>User Data Collection</li>
</ol>
– IP addresses (when message saving is enabled) 
– Chat message content 
– No personal identification information is collected 
– No cookies are used by the plugin itself
<ol>
<li>Data Retention</li>
</ol>
– Messages and IPs are stored until manually deleted by the administrator 
– No automatic data deletion is performed 
– Administrators can delete all stored data at any time
<ol>
<li>GDPR Compliance</li>
</ol>
– Users should be informed about data collection 
– Site administrators must update their privacy policy 
– Data export and deletion tools are provided 
– Clear process for handling data subject requests
<h3>Contact</h3>
If you need support: <a href="https://newcodebyte.altervista.org" rel="nofollow ugc">https://newcodebyte.altervista.org</a>

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