gapify

Gapify AI Customer Communication connects your WordPress website to Gapify, an AI-first customer communication platform that revolutionizes how businesses interact with their customers.
<h4>🤖 AI-Powered Customer Support</h4>
Botify, Gapify’s intelligent AI chatbot, automatically handles customer inquiries with smart, contextual responses. This means:
<ul>
<li>Increase Revenue: AI provides personalized shopping advice and product recommendations</li>
<li>Reduce Costs: Decrease dependency on human support agents with automated responses</li>
<li>24/7 Availability: Never miss a customer inquiry, even outside business hours</li>
<li>Smart Conversations: Context-aware AI understands customer intent and provides relevant help</li>
</ul>
<h4>🚀 Key Benefits</h4>
<ul>
<li>Revenue Growth: AI-driven shopping assistance converts more visitors to customers</li>
<li>Cost Reduction: Automated responses handle routine inquiries without human intervention</li>
<li>Enhanced Experience: Instant, intelligent responses improve customer satisfaction</li>
<li>Scalable Support: Handle unlimited conversations simultaneously</li>
</ul>
<h4>⚡ WordPress Integration Features</h4>
<ul>
<li>One-Click Setup: Enter your Gapify website token and go live instantly</li>
<li>Smart User Identification: Automatically identify WordPress users for personalized service</li>
<li>Advanced Display Rules: Control exactly when and where the AI assistant appears</li>
<li>Multi-language Support: Serve customers in their preferred language</li>
<li>Role-Based Control: Customize chat availability based on user roles</li>
<li>Mobile Optimized: Perfect experience across all devices</li>
</ul>
<h4>🎯 Perfect For</h4>
<ul>
<li>E-commerce Stores: AI shopping assistant increases sales and reduces cart abandonment</li>
<li>SaaS Businesses: Automated onboarding and feature guidance</li>
<li>Service Providers: Instant quote generation and appointment scheduling</li>
<li>Educational Platforms: AI tutoring and course support</li>
<li>Any Business: Looking to scale customer support without increasing costs</li>
</ul>
<h4>Advanced Configuration</h4>
<ul>
<li>Position Control: Left or right side positioning</li>
<li>Theme Integration: Light, dark, or auto theme detection</li>
<li>Widget Styling: Standard or flat design options</li>
<li>Message Bubble: Show/hide message notifications</li>
<li>Popout Button: Optional popout functionality</li>
<li>Base Domain: Cookie domain configuration for multi-domain setups</li>
</ul>
<h4>User Identification</h4>
Automatically pass WordPress user information to your Gapify dashboard:
<ul>
<li>User ID or email as identifier</li>
<li>Display name and avatar</li>
<li>Email address</li>
<li>Phone number (from user meta)</li>
<li>Custom user data</li>
</ul>
<h4>Display Rules</h4>
Fine-tune when your chat widget appears:
<ul>
<li>Role-Based Hiding: Hide from administrators, editors, or any user role</li>
<li>Post Type Exclusion: Exclude from products, pages, or custom post types </li>
<li>URL Pattern Matching: Use wildcards to exclude specific URLs</li>
<li>Guest User Control: Special handling for non-logged-in users</li>
</ul>
<h4>Developer Friendly</h4>
<ul>
<li>Clean, well-documented code</li>
<li>WordPress coding standards compliant</li>
<li>Extensive hooks and filters</li>
<li>Comprehensive test suite</li>
<li>SOLID principles architecture</li>
</ul>
<h3>Privacy Policy</h3>
This plugin may collect and transmit user data to Gapify servers when user identification is enabled. The data transmitted includes:
<ul>
<li>User ID or email (as configured)</li>
<li>Display name (if enabled)</li>
<li>Email address (if enabled) </li>
<li>Avatar URL (if enabled)</li>
<li>Phone number (if enabled and available)</li>
</ul>
This data is only sent when: 
1. User identification is explicitly enabled in settings 
2. A user is logged into WordPress 
3. The chat widget is displayed
No data is collected or transmitted without explicit configuration. Review the Gapify Privacy Policy and ensure compliance with your local privacy requirements.
<h3>Support</h3>
For support, feature requests, or bug reports:
<ul>
<li>Visit the <a href="https://wordpress.org/support/plugin/gapify-live-chat/" rel="ugc">WordPress.org support forum</a></li>
<li>Contact Gapify support through your dashboard</li>
<li>Check our <a href="https://docs.gapify.ai/" rel="nofollow ugc">documentation</a></li>
</ul>
<h3>License</h3>
This plugin is licensed under the GNU General Public License v2 or later.
Open Source Distribution: 
This plugin is released under GPL v2 to comply with WordPress.org requirements and to ensure users have the freedom to use, study, modify, and distribute the software.
Commercial Use: 
While this plugin is open source under GPL v2, Gapify may offer additional commercial licensing terms for enterprise customers or those requiring proprietary modifications. Contact <a href="https://gapify.ai" rel="nofollow ugc">gapify.ai</a> for commercial licensing inquiries.
Third-Party Service: 
This plugin connects to Gapify’s cloud-based AI customer communication platform. Use of Gapify services requires a separate account and is subject to Gapify’s terms of service at <a href="https://gapify.ai/terms" rel="nofollow ugc">gapify.ai/terms</a>.
<h3>About Gapify</h3>
Gapify is a modern customer support platform that helps businesses provide exceptional customer service through live chat, email, and other communication channels.
Learn more at <a href="https://gapify.ai/" rel="nofollow ugc">gapify.ai</a>

Gapify AI Customer Communication

AI-powered customer support and chat widget. Automate responses, increase sales, and provide 24/7 customer service with Gapify's intelligent chatbot.

droogtech

Droog Agent lets you add a smart AI chat assistant to your WordPress site — one that actually knows your business, answers visitor questions, and works around the clock.
You train the assistant on your own content (documents, web pages, FAQs), publish it on the Droog platform, and this plugin handles placing it on your site automatically.
How it works:
<ol>
<li>Sign up at <a href="https://app.droog.io" rel="nofollow ugc">app.droog.io</a> — free to get started.</li>
<li>Create your assistant and give it a name and personality.</li>
<li>Upload your content — PDFs, Word documents, web pages, or sitemaps.</li>
<li>Publish your assistant and copy your Tenant ID and Agent ID from the settings tab.</li>
<li>Paste both IDs into this plugin’s settings page — your assistant goes live instantly.</li>
</ol>
For a full walkthrough, see the <a href="https://documentation.droog.io/quickstart#registration" rel="nofollow ugc">Droog Quickstart Guide</a>.
Features:
<ul>
<li>Quick setup — just paste your Tenant ID and Agent ID and you’re done.</li>
<li>Set a custom display name for your assistant.</li>
<li>Choose where the chat button appears: Bottom Right, Bottom Left, or as an inline search bar on any page.</li>
<li>Add sample questions to the search bar to guide visitors.</li>
<li>Customise colors to match your brand.</li>
<li>Turn the widget on or off with a single checkbox — no need to touch any settings.</li>
<li>Place an inline search bar anywhere using the <code>[droog_search_bar]</code> shortcode.</li>
<li>Loads asynchronously — no impact on your page speed.</li>
</ul>
<h3>External Services</h3>
This plugin connects to the Droog platform to power the AI chat assistant on your website.
What the service is: Droog is a third-party AI assistant service that lets you create and deploy intelligent chat assistants trained on your own content.
What data is sent: When visitors interact with the chat widget, their messages and session information are sent to Droog’s servers to generate responses. No script files are loaded from external servers — the widget code is bundled directly within this plugin.
When data is sent: Data is transmitted when: 
– The chat widget loads on your pages 
– A visitor sends a message through the chat interface 
– The AI generates a response
Account required: Yes — a free Droog account is needed at <a href="https://app.droog.io" rel="nofollow ugc">app.droog.io</a>.
Service links: 
– Terms of Service & Privacy Policy: https://www.droog.io/legal

Droog Agent

Add an AI-powered chat assistant to your WordPress site in minutes. No coding required.

Gapify AI Customer Communication vs Droog Agent