gapify

<p><strong>Gapify AI Customer Communication</strong> connects your WordPress website to Gapify, an AI-first customer communication platform that revolutionizes how businesses interact with their customers.</p>
<h4>🤖 AI-Powered Customer Support</h4>
<p><strong>Botify</strong>, Gapify’s intelligent AI chatbot, automatically handles customer inquiries with smart, contextual responses. This means:</p>
<ul>
<li><strong>Increase Revenue</strong>: AI provides personalized shopping advice and product recommendations</li>
<li><strong>Reduce Costs</strong>: Decrease dependency on human support agents with automated responses</li>
<li><strong>24/7 Availability</strong>: Never miss a customer inquiry, even outside business hours</li>
<li><strong>Smart Conversations</strong>: Context-aware AI understands customer intent and provides relevant help</li>
</ul>
<h4>🚀 Key Benefits</h4>
<ul>
<li><strong>Revenue Growth</strong>: AI-driven shopping assistance converts more visitors to customers</li>
<li><strong>Cost Reduction</strong>: Automated responses handle routine inquiries without human intervention</li>
<li><strong>Enhanced Experience</strong>: Instant, intelligent responses improve customer satisfaction</li>
<li><strong>Scalable Support</strong>: Handle unlimited conversations simultaneously</li>
</ul>
<h4>⚡ WordPress Integration Features</h4>
<ul>
<li><strong>One-Click Setup</strong>: Enter your Gapify website token and go live instantly</li>
<li><strong>Smart User Identification</strong>: Automatically identify WordPress users for personalized service</li>
<li><strong>Advanced Display Rules</strong>: Control exactly when and where the AI assistant appears</li>
<li><strong>Multi-language Support</strong>: Serve customers in their preferred language</li>
<li><strong>Role-Based Control</strong>: Customize chat availability based on user roles</li>
<li><strong>Mobile Optimized</strong>: Perfect experience across all devices</li>
</ul>
<h4>🎯 Perfect For</h4>
<ul>
<li><strong>E-commerce Stores</strong>: AI shopping assistant increases sales and reduces cart abandonment</li>
<li><strong>SaaS Businesses</strong>: Automated onboarding and feature guidance</li>
<li><strong>Service Providers</strong>: Instant quote generation and appointment scheduling</li>
<li><strong>Educational Platforms</strong>: AI tutoring and course support</li>
<li><strong>Any Business</strong>: Looking to scale customer support without increasing costs</li>
</ul>
<h4>Advanced Configuration</h4>
<ul>
<li><strong>Position Control</strong>: Left or right side positioning</li>
<li><strong>Theme Integration</strong>: Light, dark, or auto theme detection</li>
<li><strong>Widget Styling</strong>: Standard or flat design options</li>
<li><strong>Message Bubble</strong>: Show/hide message notifications</li>
<li><strong>Popout Button</strong>: Optional popout functionality</li>
<li><strong>Base Domain</strong>: Cookie domain configuration for multi-domain setups</li>
</ul>
<h4>User Identification</h4>
<p>Automatically pass WordPress user information to your Gapify dashboard:</p>
<ul>
<li>User ID or email as identifier</li>
<li>Display name and avatar</li>
<li>Email address</li>
<li>Phone number (from user meta)</li>
<li>Custom user data</li>
</ul>
<h4>Display Rules</h4>
<p>Fine-tune when your chat widget appears:</p>
<ul>
<li><strong>Role-Based Hiding</strong>: Hide from administrators, editors, or any user role</li>
<li><strong>Post Type Exclusion</strong>: Exclude from products, pages, or custom post types  </li>
<li><strong>URL Pattern Matching</strong>: Use wildcards to exclude specific URLs</li>
<li><strong>Guest User Control</strong>: Special handling for non-logged-in users</li>
</ul>
<h4>Developer Friendly</h4>
<ul>
<li>Clean, well-documented code</li>
<li>WordPress coding standards compliant</li>
<li>Extensive hooks and filters</li>
<li>Comprehensive test suite</li>
<li>SOLID principles architecture</li>
</ul>
<h3>Privacy Policy</h3>
<p>This plugin may collect and transmit user data to Gapify servers when user identification is enabled. The data transmitted includes:</p>
<ul>
<li>User ID or email (as configured)</li>
<li>Display name (if enabled)</li>
<li>Email address (if enabled) </li>
<li>Avatar URL (if enabled)</li>
<li>Phone number (if enabled and available)</li>
</ul>
<p>This data is only sent when:<br />
1. User identification is explicitly enabled in settings<br />
2. A user is logged into WordPress<br />
3. The chat widget is displayed</p>
<p>No data is collected or transmitted without explicit configuration. Review the Gapify Privacy Policy and ensure compliance with your local privacy requirements.</p>
<h3>Support</h3>
<p>For support, feature requests, or bug reports:</p>
<ul>
<li>Visit the <a href="https://wordpress.org/support/plugin/gapify-live-chat/" rel="ugc">WordPress.org support forum</a></li>
<li>Contact Gapify support through your dashboard</li>
<li>Check our <a href="https://docs.gapify.ai/" rel="nofollow ugc">documentation</a></li>
</ul>
<h3>License</h3>
<p>This plugin is licensed under the GNU General Public License v2 or later.</p>
<p><strong>Open Source Distribution:</strong><br />
This plugin is released under GPL v2 to comply with WordPress.org requirements and to ensure users have the freedom to use, study, modify, and distribute the software.</p>
<p><strong>Commercial Use:</strong><br />
While this plugin is open source under GPL v2, Gapify may offer additional commercial licensing terms for enterprise customers or those requiring proprietary modifications. Contact <a href="https://gapify.ai" rel="nofollow ugc">gapify.ai</a> for commercial licensing inquiries.</p>
<p><strong>Third-Party Service:</strong><br />
This plugin connects to Gapify’s cloud-based AI customer communication platform. Use of Gapify services requires a separate account and is subject to Gapify’s terms of service at <a href="https://gapify.ai/terms" rel="nofollow ugc">gapify.ai/terms</a>.</p>
<h3>About Gapify</h3>
<p>Gapify is a modern customer support platform that helps businesses provide exceptional customer service through live chat, email, and other communication channels.</p>
<p>Learn more at <a href="https://gapify.ai/" rel="nofollow ugc">gapify.ai</a></p>


Gapify AI Customer Communication

AI-powered customer support and chat widget. Automate responses, increase sales, and provide 24/7 customer service with Gapify's intelligent chatbot.

RhapsodyPlugins

<p><strong><a href="https://rhapsodyplugins.com/helpmate/?utm_source=wp_org&utm_medium=wp_readme&utm_campaign=free_user" rel="nofollow ugc">Helpmate – Sales & Support AI Chatbot for WooCommerce</a></strong></p>
<h4>💬 Tired of Answering the Same Questions?</h4>
<p>Let’s be honest, repeating answers to the same customer questions gets old. That’s where <strong>Helpmate</strong> comes in. It gives your customers instant replies, finds products for them, and tracks orders automatically—all from a simple chat widget on your site.</p>
<p>But it’s more than just a problem-solver. Helpmate also helps you sell more with smart coupon offers and live sales notifications.<br />
You get the best of both worlds: automation for the repetitive stuff and a human touch when it really matters.</p>
<h3>What Research Say About Ai Chatbot?</h3>
<ul>
<li><a href="https://rhapsodyplugins.com/helpmate-landing/?utm_source=wp_org&utm_medium=wp_readme&utm_campaign=free_user&#support-problem" rel="nofollow ugc">73% of consumers will switch to competitors after multiple bad experiences</a> – Zendesk Research, 2025</li>
<li><a href="https://rhapsodyplugins.com/helpmate-landing/?utm_source=wp_org&utm_medium=wp_readme&utm_campaign=free_user&#order-tracking" rel="nofollow ugc">Effective order tracking systems reduce customer service inquiries by up to 40% while 91% of consumers actively track their packages</a> – LinkedIn Research, 2024</li>
<li><a href="https://rhapsodyplugins.com/helpmate-landing/?utm_source=wp_org&utm_medium=wp_readme&utm_campaign=free_user&#product-search-by-image" rel="nofollow ugc">Visual search increases conversion rates by 27% and 62% of millennials prefer visual search over traditional methods</a> – Digital Delane & VWO Studies</li>
<li><a href="https://rhapsodyplugins.com/helpmate-landing/?utm_source=wp_org&utm_medium=wp_readme&utm_campaign=free_user&#ticket-system" rel="nofollow ugc">Ticketing systems improve resolution efficiency by 50% and achieve 95% satisfaction rates</a> – Motadata, 2025</li>
<li><a href="https://rhapsodyplugins.com/helpmate-landing/#abandoned-cart" rel="nofollow ugc">Abandoned cart emails achieve 41.8% open rates and 10.7% conversion rates</a> – Cropink, 2025</li>
<li><a href="https://rhapsodyplugins.com/helpmate-landing/?utm_source=wp_org&utm_medium=wp_readme&utm_campaign=free_user&#work-load" rel="nofollow ugc">AI automation reduces customer support tasks by 68-80% on average</a> – Sobot, 2025</li>
<li><a href="https://rhapsodyplugins.com/helpmate-landing/?utm_source=wp_org&utm_medium=wp_readme&utm_campaign=free_user&#refund-return" rel="nofollow ugc">Automated returns reduce processing costs by 40% and improve customer satisfaction</a> – TryChad, 2025</li>
<li><a href="https://rhapsodyplugins.com/helpmate-landing/?utm_source=wp_org&utm_medium=wp_readme&utm_campaign=free_user&#product-recommendation" rel="nofollow ugc">Product recommendations account for up to 31% of e-commerce revenues and increase conversion rates by 25%</a> – Barilliance & ResultFirst Studies</li>
<li><a href="https://rhapsodyplugins.com/helpmate-landing/?utm_source=wp_org&utm_medium=wp_readme&utm_campaign=free_user&#coupon-delivery" rel="nofollow ugc">Targeted coupons have conversion rates between 5-15%, with digital coupons showing 10x higher redemption than paper coupons</a> – Voucherify Research</li>
<li><a href="https://rhapsodyplugins.com/helpmate-landing/?utm_source=wp_org&utm_medium=wp_readme&utm_campaign=free_user&#ai-recommendation" rel="nofollow ugc">Research shows AI-powered recommendations increase revenue by up to 300%</a> – Monetate Study</li>
<li><a href="https://rhapsodyplugins.com/helpmate-landing/?utm_source=wp_org&utm_medium=wp_readme&utm_campaign=free_user&#social-proof" rel="nofollow ugc">Sales-based social proof notifications boost website conversions by 98%</a> – WiserNotify, 2025</li>
</ul>
<p><iframe loading="lazy" title="Helpmate: The AI Chatbot That Instantly Upgrades Your WooCommerce Customer Support" width="750" height="422" src="https://www.youtube.com/embed/qMXFyZg6SUw?feature=oembed" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" referrerpolicy="strict-origin-when-cross-origin" allowfullscreen></iframe></p>
<h3>Key Features</h3>
<h4>Free Features</h4>
<ul>
<li><strong>AI Chatbot with Knowledgebase</strong> – Handles FAQs 24/7 with trained responses.</li>
<li><strong>View Trained Data</strong> – Allows store admins to review the exact data used to train the AI chatbot.</li>
<li><strong>See Chat History</strong> – Provides a comprehensive log of all past customer conversations for review and analysis.</li>
<li><strong>Product Suggestions in Chat Options</strong> – Recommends products based on what customers ask.</li>
<li><strong>Lead Collection</strong> – Grab emails, phone numbers, and names during support chats.</li>
<li><strong>Ticket System Integration</strong> – Collect unresolved queries for follow-up.</li>
<li><strong>Promo Bar [1 Template]</strong> – Highlight urgent offers or seasonal deals without pop-up fatigue.</li>
<li><strong>Live Sales Notifications [1 Template]</strong> – Build trust with real-time “someone just bought this” popups.</li>
</ul>
<h4>Pro Features</h4>
<ul>
<li><strong>All From Fee + Below Options</strong>.</li>
<li><strong>Smart Coupon Delivery</strong> – Drops Coupon codes at the right time (request, exit-intent).</li>
<li><strong>Order Tracking by ID, Email, or Phone</strong> – No logins required, just quick updates.</li>
<li><strong>Search Product by Image</strong> – Upload a photo and let the Chatbot find matching items.</li>
<li><strong>Proactive Sales Offers</strong> – Boost conversions with chat-triggered discounts.</li>
<li><strong>Refund and Return via Chat</strong> – Easy return or refund requests, right inside the Chat.</li>
<li><strong>Abandoned Cart Recovery</strong> – Email automation that pulls users back to checkout.</li>
<li><strong>Human Handover Options</strong> – Let users chat with you directly on WhatsApp, Messenger, or phone when they ask.</li>
</ul>
<p><strong><a href="https://rhapsodyplugins.com/helpmate/?utm_source=wp_org&utm_medium=wp_readme&utm_campaign=free_user" rel="nofollow ugc">Helpmate All Features</a></strong></p>
<p>= Helpmate’s Features 👇=</p>
<p>Here’s a straightforward look at what Helpmate can do for your WooCommerce or WordPress site.</p>
<h4>Free Features</h4>
<h4>🤖 AI Chatbot with a Knowledgebase</h4>
<p>Our <strong>AI chatbot</strong> is built to handle the questions your customers ask most. It works 24/7, providing instant and accurate answers. You can train it with your FAQs, product details, and store policies. If a customer asks about shipping, returns, or sizing, the chatbot pulls the answer you’ve provided. You have full control to add, edit, and organize the information. No coding needed. And if the bot gets stuck? It can pass the conversation to a real person, so your customers are never left hanging.</p>
<p><em>(You get 300 free chats per month. If you need more, you can <a href="https://rhapsodyplugins.com/helpmate/#pricing" rel="nofollow ugc">Upgrade</a>.)</em><br />
<em>To use the Chatbot, you need to create a free API key.</em></p>
<h4>📂 View Trained Data</h4>
<p>Helpmate isn’t a black box. You can see exactly what information your <strong>WordPress chatbot</strong> is trained on. This means you can check its knowledge, see where the answers come from, and make sure everything is accurate. It’s easy to update responses based on new products or seasonal sales without starting from scratch.</p>
<h4>📜 See Chat History and Edit</h4>
<p>Ever wonder what your customers are asking? The chat history feature gives you a full log of every conversation. This is great for understanding common issues and improving your <strong>helpdesk</strong> support. You can spot trends, see what people are looking for, and find new ways to make your store better. It’s simple business intelligence, right from your customer chats. If Chatbot gives wrong answer you edit that answer for correcting the Chatbot. After correcting it will be trained and response correct answer to the customer.</p>
<h4>🛍️ Product Suggestions in Chat</h4>
<p>Our <strong>chatbot</strong> doesn’t just answer questions—it helps you sell. When a customer mentions what they’re looking for, like a “warm jacket,” the bot can show them relevant products from your store, complete with pictures and prices. It’s like having a personal shopper available for every visitor, helping you increase order values naturally.</p>
<h4>🔔 Live Sales Notifications</h4>
<p>Show customers that your store is busy with live sales pop-ups like, “Someone just bought this.” These small alerts build trust and create a sense of urgency. You can customize how they look and when they appear. It’s a simple way to use social proof to encourage hesitant buyers.<br />
<em>(One template is free. <a href="https://rhapsodyplugins.com/helpmate/?utm_source=wp_org&utm_medium=wp_readme&utm_campaign=free_user&#pricing" rel="nofollow ugc">Upgrade</a> to get more options.)</em></p>
<h4>🎟️ Ticketing System Integration</h4>
<p>Sometimes a chat needs to become a formal support ticket. If your team is offline or a question is complex, the <strong>chatbot</strong> can offer ticket creation option to the customer. If the customer create a ticket, you can see that in helpdesk system also you will get an email for ticket. No more lost messages or frustrated customers.</p>
<h4>📢 Promo Bar</h4>
<p>Got a sale or special offer? Use the promo bar to display a clean notification banner on your site. You can customize the message, colors, and add a button. It’s a simple and effective way to drive attention to your most important promotions.</p>
<p><em>(One template is free. <a href="https://rhapsodyplugins.com/helpmate/?utm_source=wp_org&utm_medium=wp_readme&utm_campaign=free_user&#pricing" rel="nofollow ugc">Upgrade</a> to get more options.)</em></p>
<h4>📧 Lead Collection</h4>
<p><strong>Helpmate</strong> can help you grow your email list by collecting contact information right in the chat. The chatbot can ask for an email in exchange for a discount or before answering a specific question. The leads are saved directly to your WordPress dashboard.</p>
<h4>Pro Features</h4>
<h4>🚚 Order Tracking by ID, Email, or Phone</h4>
<p>Reduce the endless “Where is my order?” questions. Customers can track their WooCommerce orders themselves using their order ID, email, or phone number. The <strong>chatbot</strong> provides live updates instantly and securely. It saves your team time and gives customers the clarity they want.</p>
<h4>🛒 Abandoned Cart Recovery</h4>
<p><strong>Helpmate</strong> helps you recover lost sales by sending follow-up emails to customers who left items in their cart. These emails can include product images and even a discount code to encourage them to complete their purchase.</p>
<h4>📸 Search Product by Image</h4>
<p>This feature lets shoppers find products by uploading a picture. If they saw something they liked online, they can upload the image in the chat, and our AI will find similar items in your store. It’s a great tool for fashion and home decor shops.</p>
<h4>💡 Proactive Sales Offers</h4>
<p><strong>Helpmate</strong> can do more than just respond; it can start the conversion. The chatbot can proactively pop up with discounted products or special offers se by store owners. It’s a gentle nudge that can help close a sale.</p>
<h4>✂️ Smart Coupon Delivery</h4>
<p>Timing is everything with coupons. <strong>Helpmate</strong> delivers discount codes at just the right moment—like when a user seems hesitant or is about to leave the site. You can also let customers ask the chatbot for a coupon directly.</p>
<h4>↩️ Refund and Return via Chat</h4>
<p>Make returns and refunds easier for everyone. Customers can start the process right from the chat. The <strong>chatbot</strong> guides them through the necessary steps, collecting the information your team needs. It turns a potentially frustrating experience into a smooth one.</p>
<h4>🙋 Human Handover</h4>
<p>When a customer needs to speak with a person, <strong>Helpmate</strong> makes it easy. The chatbot can provide contact options like phone, WhatsApp, or a link to your support form. This ensures your customers always feel supported and never stuck.</p>
<p><strong><a href="https://rhapsodyplugins.com/helpmate/?utm_source=wp_org&utm_medium=wp_readme&utm_campaign=free_user&#free-vs-pro" rel="nofollow ugc">Check All Free and Pro Features</a></strong></p>
<h3>Installation Requirements</h3>
<h4>Minimum Requirements</h4>
<ul>
<li>WordPress 5.8 or higher</li>
<li>WooCommerce 6.0 or higher</li>
<li>PHP 7.4 or higher</li>
<li>MySQL 5.7+ or MariaDB equivalent</li>
</ul>
<h4>Recommended Requirements</h4>
<ul>
<li>WordPress 6.2+</li>
<li>PHP 8.0+</li>
<li>WooCommerce 7.5+</li>
</ul>
<h3>Installation Process</h3>
<ol>
<li>Upload the plugin folder to the <code>/wp-content/plugins/</code> directory, or install via WordPress admin.</li>
<li>Activate the plugin through the “Plugins” menu.</li>
<li>Go to “Helpmate” in the sidebar and configure your chatbot.</li>
<li>Add FAQs, link products, and customize chatbot responses.</li>
<li>Done! Your smart AI assistant is live.</li>
</ol>
<h3>Version Update Logs</h3>
<h4>1.1.6 – 2025-11-29</h4>
<ul>
<li>Added: Test chatbot feature with instructions.</li>
<li>Added: Instructions added for training chatbot.</li>
<li>Update: Improved chat conversion system message.</li>
</ul>
<h4>1.1.5 – 2025-11-23</h4>
<ul>
<li>Fixed: Bulk train datetime and progress issues fixed.</li>
<li>Update: App center sidebar menu highlighted.</li>
</ul>
<h4>1.1.4 – 2025-11-05</h4>
<ul>
<li>Fixed: Hotfix for react build issue.</li>
</ul>
<h4>1.1.3 – 2025-11-03</h4>
<ul>
<li>Added: Feedback form on plugin deactivation.</li>
<li>Fixed: Admin page loading issues on some pages.</li>
</ul>
<h4>1.1.2 – 2025-10-30</h4>
<ul>
<li>Fixed: Content train for website without title issue fixed.</li>
<li>Fixed: Sales notification, human handover and refund return css issues fixed.</li>
<li>Update: Dashboard button alignment.</li>
</ul>
<h4>1.1.1 – 2025-10-26</h4>
<ul>
<li>Update: Edit website information textarea is replace with a rich text editor.</li>
<li>Fixed: Train data issue.</li>
</ul>
<h4>1.1.0 – 2025-10-16</h4>
<ul>
<li>Added: Dashboard page</li>
<li>Added: Simplified consent on api key creation page</li>
<li>Added: PDF, excel and docs files support in data sources</li>
<li>Added: Abandoned cart scheduling follow up emails</li>
<li>Added: Display of credits usage in manage api key page</li>
<li>Removed: Start here tab from data sources</li>
<li>Fixed: Style conflicts from chatbot widget css with the website styles.</li>
</ul>
<h4>1.0.0 – 2025-10-05</h4>
<ul>
<li>New: Initial release</li>
</ul>


Helpmate – Sales & Support AI Chatbot for WooCommerce

Helpmate is an AI-powered WooCommerce chatbot that boosts sales, automates support, and engages customers 24/7 with smart, human-like chat.

Gapify AI Customer Communication vs Helpmate – Sales & Support AI Chatbot for WooCommerce