gapify

<p><strong>Gapify AI Customer Communication</strong> connects your WordPress website to Gapify, an AI-first customer communication platform that revolutionizes how businesses interact with their customers.</p>
<h4>🤖 AI-Powered Customer Support</h4>
<p><strong>Botify</strong>, Gapify’s intelligent AI chatbot, automatically handles customer inquiries with smart, contextual responses. This means:</p>
<ul>
<li><strong>Increase Revenue</strong>: AI provides personalized shopping advice and product recommendations</li>
<li><strong>Reduce Costs</strong>: Decrease dependency on human support agents with automated responses</li>
<li><strong>24/7 Availability</strong>: Never miss a customer inquiry, even outside business hours</li>
<li><strong>Smart Conversations</strong>: Context-aware AI understands customer intent and provides relevant help</li>
</ul>
<h4>🚀 Key Benefits</h4>
<ul>
<li><strong>Revenue Growth</strong>: AI-driven shopping assistance converts more visitors to customers</li>
<li><strong>Cost Reduction</strong>: Automated responses handle routine inquiries without human intervention</li>
<li><strong>Enhanced Experience</strong>: Instant, intelligent responses improve customer satisfaction</li>
<li><strong>Scalable Support</strong>: Handle unlimited conversations simultaneously</li>
</ul>
<h4>⚡ WordPress Integration Features</h4>
<ul>
<li><strong>One-Click Setup</strong>: Enter your Gapify website token and go live instantly</li>
<li><strong>Smart User Identification</strong>: Automatically identify WordPress users for personalized service</li>
<li><strong>Advanced Display Rules</strong>: Control exactly when and where the AI assistant appears</li>
<li><strong>Multi-language Support</strong>: Serve customers in their preferred language</li>
<li><strong>Role-Based Control</strong>: Customize chat availability based on user roles</li>
<li><strong>Mobile Optimized</strong>: Perfect experience across all devices</li>
</ul>
<h4>🎯 Perfect For</h4>
<ul>
<li><strong>E-commerce Stores</strong>: AI shopping assistant increases sales and reduces cart abandonment</li>
<li><strong>SaaS Businesses</strong>: Automated onboarding and feature guidance</li>
<li><strong>Service Providers</strong>: Instant quote generation and appointment scheduling</li>
<li><strong>Educational Platforms</strong>: AI tutoring and course support</li>
<li><strong>Any Business</strong>: Looking to scale customer support without increasing costs</li>
</ul>
<h4>Advanced Configuration</h4>
<ul>
<li><strong>Position Control</strong>: Left or right side positioning</li>
<li><strong>Theme Integration</strong>: Light, dark, or auto theme detection</li>
<li><strong>Widget Styling</strong>: Standard or flat design options</li>
<li><strong>Message Bubble</strong>: Show/hide message notifications</li>
<li><strong>Popout Button</strong>: Optional popout functionality</li>
<li><strong>Base Domain</strong>: Cookie domain configuration for multi-domain setups</li>
</ul>
<h4>User Identification</h4>
<p>Automatically pass WordPress user information to your Gapify dashboard:</p>
<ul>
<li>User ID or email as identifier</li>
<li>Display name and avatar</li>
<li>Email address</li>
<li>Phone number (from user meta)</li>
<li>Custom user data</li>
</ul>
<h4>Display Rules</h4>
<p>Fine-tune when your chat widget appears:</p>
<ul>
<li><strong>Role-Based Hiding</strong>: Hide from administrators, editors, or any user role</li>
<li><strong>Post Type Exclusion</strong>: Exclude from products, pages, or custom post types  </li>
<li><strong>URL Pattern Matching</strong>: Use wildcards to exclude specific URLs</li>
<li><strong>Guest User Control</strong>: Special handling for non-logged-in users</li>
</ul>
<h4>Developer Friendly</h4>
<ul>
<li>Clean, well-documented code</li>
<li>WordPress coding standards compliant</li>
<li>Extensive hooks and filters</li>
<li>Comprehensive test suite</li>
<li>SOLID principles architecture</li>
</ul>
<h3>Privacy Policy</h3>
<p>This plugin may collect and transmit user data to Gapify servers when user identification is enabled. The data transmitted includes:</p>
<ul>
<li>User ID or email (as configured)</li>
<li>Display name (if enabled)</li>
<li>Email address (if enabled) </li>
<li>Avatar URL (if enabled)</li>
<li>Phone number (if enabled and available)</li>
</ul>
<p>This data is only sent when:<br />
1. User identification is explicitly enabled in settings<br />
2. A user is logged into WordPress<br />
3. The chat widget is displayed</p>
<p>No data is collected or transmitted without explicit configuration. Review the Gapify Privacy Policy and ensure compliance with your local privacy requirements.</p>
<h3>Support</h3>
<p>For support, feature requests, or bug reports:</p>
<ul>
<li>Visit the <a href="https://wordpress.org/support/plugin/gapify-live-chat/" rel="ugc">WordPress.org support forum</a></li>
<li>Contact Gapify support through your dashboard</li>
<li>Check our <a href="https://docs.gapify.ai/" rel="nofollow ugc">documentation</a></li>
</ul>
<h3>License</h3>
<p>This plugin is licensed under the GNU General Public License v2 or later.</p>
<p><strong>Open Source Distribution:</strong><br />
This plugin is released under GPL v2 to comply with WordPress.org requirements and to ensure users have the freedom to use, study, modify, and distribute the software.</p>
<p><strong>Commercial Use:</strong><br />
While this plugin is open source under GPL v2, Gapify may offer additional commercial licensing terms for enterprise customers or those requiring proprietary modifications. Contact <a href="https://gapify.ai" rel="nofollow ugc">gapify.ai</a> for commercial licensing inquiries.</p>
<p><strong>Third-Party Service:</strong><br />
This plugin connects to Gapify’s cloud-based AI customer communication platform. Use of Gapify services requires a separate account and is subject to Gapify’s terms of service at <a href="https://gapify.ai/terms" rel="nofollow ugc">gapify.ai/terms</a>.</p>
<h3>About Gapify</h3>
<p>Gapify is a modern customer support platform that helps businesses provide exceptional customer service through live chat, email, and other communication channels.</p>
<p>Learn more at <a href="https://gapify.ai/" rel="nofollow ugc">gapify.ai</a></p>


Gapify AI Customer Communication

AI-powered customer support and chat widget. Automate responses, increase sales, and provide 24/7 customer service with Gapify's intelligent chatbot.

monoshiri-ai

<p>monoshiri AI Widget lets you add an AI-powered chat button to your WordPress site in just a few clicks. The chat is powered by monoshiri.ai, an AI knowledge base SaaS that answers visitor questions based on documents you upload (FAQs, product manuals, internal docs, etc.).</p>
<h4>Main features</h4>
<ul>
<li>Adds an AI chat button to the bottom-right or bottom-left of every page</li>
<li>Answers visitor questions based on the knowledge (folder) registered in monoshiri.ai</li>
<li>Display control (all pages / front page only / static pages only / disabled)</li>
<li>Built-in connection test for the API key</li>
<li>Mobile responsive (full-screen display on small screens)</li>
</ul>
<h4>Requirements</h4>
<p>This plugin requires a <strong>monoshiri.ai account</strong> and a <strong>widget API key</strong> issued from the monoshiri.ai dashboard.</p>
<ol>
<li>Sign up at https://monoshiri.ai/</li>
<li>Create a widget in the dashboard and issue an API key</li>
<li>Paste the embed code into this plugin’s settings screen</li>
</ol>
<h3>External services</h3>
<p>This plugin connects to the monoshiri.ai service. The plugin loads the chat widget script from <code>widget.monoshiri.ai</code> and sends user queries to <code>api.monoshiri.ai</code> when a visitor interacts with the widget.</p>
<p><strong>Services used:</strong></p>
<ul>
<li>monoshiri.ai API (https://api.monoshiri.ai)</li>
<li>monoshiri.ai Widget CDN (https://widget.monoshiri.ai)</li>
</ul>
<p><strong>Data sent:</strong></p>
<ul>
<li>The query text typed by site visitors into the chat widget</li>
<li>The URL of the current page (for context)</li>
<li>The visitor’s IP address (as part of the HTTP request)</li>
<li>The API key configured in plugin settings (for authentication)</li>
</ul>
<p><strong>When data is sent:</strong></p>
<ul>
<li>Data is only sent when a visitor opens the chat widget and types a message</li>
<li>No data is sent during normal page loads</li>
<li>If the API key is not configured, the plugin does nothing</li>
<li>No external requests are made when the plugin is installed or activated. The plugin only contacts monoshiri.ai servers (a) when a site administrator clicks the “Test connection” button on the settings screen, and (b) when a visitor opens the chat widget on the front-end.</li>
</ul>
<p><strong>Provider information:</strong></p>
<ul>
<li>Service operator: monoshiri.ai (Makoto Kobayashi)</li>
<li>Terms of service: https://monoshiri.ai/terms</li>
<li>Privacy policy: https://monoshiri.ai/privacy#widget</li>
</ul>


monoshiri AI Widget

Embed the monoshiri.ai AI chat widget on your site so that AI can automatically answer visitor questions.

Gapify AI Customer Communication vs monoshiri AI Widget