gapify

<p><strong>Gapify AI Customer Communication</strong> connects your WordPress website to Gapify, an AI-first customer communication platform that revolutionizes how businesses interact with their customers.</p>
<h4>🤖 AI-Powered Customer Support</h4>
<p><strong>Botify</strong>, Gapify’s intelligent AI chatbot, automatically handles customer inquiries with smart, contextual responses. This means:</p>
<ul>
<li><strong>Increase Revenue</strong>: AI provides personalized shopping advice and product recommendations</li>
<li><strong>Reduce Costs</strong>: Decrease dependency on human support agents with automated responses</li>
<li><strong>24/7 Availability</strong>: Never miss a customer inquiry, even outside business hours</li>
<li><strong>Smart Conversations</strong>: Context-aware AI understands customer intent and provides relevant help</li>
</ul>
<h4>🚀 Key Benefits</h4>
<ul>
<li><strong>Revenue Growth</strong>: AI-driven shopping assistance converts more visitors to customers</li>
<li><strong>Cost Reduction</strong>: Automated responses handle routine inquiries without human intervention</li>
<li><strong>Enhanced Experience</strong>: Instant, intelligent responses improve customer satisfaction</li>
<li><strong>Scalable Support</strong>: Handle unlimited conversations simultaneously</li>
</ul>
<h4>⚡ WordPress Integration Features</h4>
<ul>
<li><strong>One-Click Setup</strong>: Enter your Gapify website token and go live instantly</li>
<li><strong>Smart User Identification</strong>: Automatically identify WordPress users for personalized service</li>
<li><strong>Advanced Display Rules</strong>: Control exactly when and where the AI assistant appears</li>
<li><strong>Multi-language Support</strong>: Serve customers in their preferred language</li>
<li><strong>Role-Based Control</strong>: Customize chat availability based on user roles</li>
<li><strong>Mobile Optimized</strong>: Perfect experience across all devices</li>
</ul>
<h4>🎯 Perfect For</h4>
<ul>
<li><strong>E-commerce Stores</strong>: AI shopping assistant increases sales and reduces cart abandonment</li>
<li><strong>SaaS Businesses</strong>: Automated onboarding and feature guidance</li>
<li><strong>Service Providers</strong>: Instant quote generation and appointment scheduling</li>
<li><strong>Educational Platforms</strong>: AI tutoring and course support</li>
<li><strong>Any Business</strong>: Looking to scale customer support without increasing costs</li>
</ul>
<h4>Advanced Configuration</h4>
<ul>
<li><strong>Position Control</strong>: Left or right side positioning</li>
<li><strong>Theme Integration</strong>: Light, dark, or auto theme detection</li>
<li><strong>Widget Styling</strong>: Standard or flat design options</li>
<li><strong>Message Bubble</strong>: Show/hide message notifications</li>
<li><strong>Popout Button</strong>: Optional popout functionality</li>
<li><strong>Base Domain</strong>: Cookie domain configuration for multi-domain setups</li>
</ul>
<h4>User Identification</h4>
<p>Automatically pass WordPress user information to your Gapify dashboard:</p>
<ul>
<li>User ID or email as identifier</li>
<li>Display name and avatar</li>
<li>Email address</li>
<li>Phone number (from user meta)</li>
<li>Custom user data</li>
</ul>
<h4>Display Rules</h4>
<p>Fine-tune when your chat widget appears:</p>
<ul>
<li><strong>Role-Based Hiding</strong>: Hide from administrators, editors, or any user role</li>
<li><strong>Post Type Exclusion</strong>: Exclude from products, pages, or custom post types  </li>
<li><strong>URL Pattern Matching</strong>: Use wildcards to exclude specific URLs</li>
<li><strong>Guest User Control</strong>: Special handling for non-logged-in users</li>
</ul>
<h4>Developer Friendly</h4>
<ul>
<li>Clean, well-documented code</li>
<li>WordPress coding standards compliant</li>
<li>Extensive hooks and filters</li>
<li>Comprehensive test suite</li>
<li>SOLID principles architecture</li>
</ul>
<h3>Privacy Policy</h3>
<p>This plugin may collect and transmit user data to Gapify servers when user identification is enabled. The data transmitted includes:</p>
<ul>
<li>User ID or email (as configured)</li>
<li>Display name (if enabled)</li>
<li>Email address (if enabled) </li>
<li>Avatar URL (if enabled)</li>
<li>Phone number (if enabled and available)</li>
</ul>
<p>This data is only sent when:<br />
1. User identification is explicitly enabled in settings<br />
2. A user is logged into WordPress<br />
3. The chat widget is displayed</p>
<p>No data is collected or transmitted without explicit configuration. Review the Gapify Privacy Policy and ensure compliance with your local privacy requirements.</p>
<h3>Support</h3>
<p>For support, feature requests, or bug reports:</p>
<ul>
<li>Visit the <a href="https://wordpress.org/support/plugin/gapify-live-chat/" rel="ugc">WordPress.org support forum</a></li>
<li>Contact Gapify support through your dashboard</li>
<li>Check our <a href="https://docs.gapify.ai/" rel="nofollow ugc">documentation</a></li>
</ul>
<h3>License</h3>
<p>This plugin is licensed under the GNU General Public License v2 or later.</p>
<p><strong>Open Source Distribution:</strong><br />
This plugin is released under GPL v2 to comply with WordPress.org requirements and to ensure users have the freedom to use, study, modify, and distribute the software.</p>
<p><strong>Commercial Use:</strong><br />
While this plugin is open source under GPL v2, Gapify may offer additional commercial licensing terms for enterprise customers or those requiring proprietary modifications. Contact <a href="https://gapify.ai" rel="nofollow ugc">gapify.ai</a> for commercial licensing inquiries.</p>
<p><strong>Third-Party Service:</strong><br />
This plugin connects to Gapify’s cloud-based AI customer communication platform. Use of Gapify services requires a separate account and is subject to Gapify’s terms of service at <a href="https://gapify.ai/terms" rel="nofollow ugc">gapify.ai/terms</a>.</p>
<h3>About Gapify</h3>
<p>Gapify is a modern customer support platform that helps businesses provide exceptional customer service through live chat, email, and other communication channels.</p>
<p>Learn more at <a href="https://gapify.ai/" rel="nofollow ugc">gapify.ai</a></p>


Gapify AI Customer Communication

AI-powered customer support and chat widget. Automate responses, increase sales, and provide 24/7 customer service with Gapify's intelligent chatbot.

ultimobots

<p>Turn your website visitors into customers with <strong>Instant AI Chatbot</strong> – the easiest way to add a smart, multilingual chatbot to your WordPress site.<br />
No coding, no setup headaches – just instant conversations that capture leads and deliver tailored support 24/7.</p>
<h3>Demo Video</h3>
<p><iframe loading="lazy" title="Best AI Chatbot for WordPress in 2025 - Ultimo Bots" width="750" height="422" src="https://www.youtube.com/embed/M0O8VvSM4Hk?feature=oembed" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" referrerpolicy="strict-origin-when-cross-origin" allowfullscreen></iframe></p>
<h3>What You Can Do</h3>
<ul>
<li>Convert visitors with 24/7 lead capture and support  </li>
<li>Automatically display a chatbot that speaks your brand’s voice  </li>
<li>Train your bot with website links or document uploads  </li>
<li>Customize the widget (font, colors, tone, border radius, logo)  </li>
<li>Generate leads 24/7 fully automatically  </li>
<li>Monitor real questions to understand your audience  </li>
<li>Integrate instantly without writing a single line of code</li>
</ul>
<h3>How It Works</h3>
<ul>
<li>On activation, the plugin registers your site with the Ultimo Bots service and stores a site-specific secret.  </li>
<li>In Settings -> Ultimo Bots, paste your Bot ID. The plugin safely renders a container and enqueues the chat widget script (no raw  injection).  </li>
<li>The front end loads the lightweight widget script and fetches the bot’s widget configuration.</li>
</ul>
<h3>External services</h3>
<p>This plugin connects to external services operated by Ultimo Bots to function. The integration is required to register your site securely and render your chatbot. Below are the services, what they are used for, and what data is transmitted.</p>
<h3>1) Ultimo Bots Portal API (site registration)</h3>
<ul>
<li>What: https://portal.ultimo-bots.com/api/auth/wordpress/save_secret  </li>
<li>When: Once during plugin activation.  </li>
<li>Purpose: Register your WordPress site and exchange a site-specific identifier used for secure operations.  </li>
<li>Data sent:
<ul>
<li>site_id (random UUID generated in your WordPress site)  </li>
<li>site_url (your WordPress home URL)  </li>
<li>site_secret (random secret generated in your WordPress site)  </li>
<li>Admin user’s email, first_name, last_name (to associate the site with an account)  </li>
</ul>
</li>
<li>Data received:
<ul>
<li>wordpress_secret_id (an internal identifier used by the service)  </li>
</ul>
</li>
<li>Why it is needed: Establishes a trusted linkage so only your site can update its own configuration.  </li>
<li>Policies: Terms of Service: https://www.ultimo-bots.com/terms – Privacy Policy: https://www.ultimo-bots.com/privacy</li>
</ul>
<h3>2) Ultimo Bots Widget Configuration API</h3>
<ul>
<li>What: https://portal.ultimo-bots.com/api/widget_configuration/{bot_id}  </li>
<li>When: On public page views where the chatbot is displayed.  </li>
<li>Purpose: Retrieve the Widget Configuration for your Bot ID (for example colors, sizes, welcome messages).  </li>
<li>Data sent:
<ul>
<li>bot_id (path parameter)  </li>
<li>Optionally host_url (query parameter) when provided by the widget, used for basic operational analytics (for example “widget loaded” events)  </li>
</ul>
</li>
<li>Data received:
<ul>
<li>Widget configuration JSON (theme colors, dimensions, feature flags, etc.)  </li>
</ul>
</li>
<li>Why it is needed: Required to render and style the chatbot on your site.  </li>
<li>Policies: Terms of Service: https://www.ultimo-bots.com/terms – Privacy Policy: https://www.ultimo-bots.com/privacy</li>
</ul>
<h3>3) Ultimo Bots Widget Script Host (static asset)</h3>
<ul>
<li>What: https://robert-kloepsch.github.io/ultimo-bots-widget/dist/bundle.js  </li>
<li>When: On public page views where the chatbot is displayed.  </li>
<li>Purpose: Load the chat widget client code.  </li>
<li>Data sent: Standard CDN/HTTP request metadata (IP, user agent) as with any static asset request.  </li>
<li>Why it is needed: Delivers the client script that powers the chatbot UI.  </li>
<li>Policies: Terms of Service: https://www.ultimo-bots.com/terms – Privacy Policy: https://www.ultimo-bots.com/privacy  </li>
</ul>
<p>Important: This plugin does not accept or store arbitrary HTML/JS/CSS from users. It only stores a Bot ID and generates safe markup internally. The widget script is properly enqueued via WordPress functions.</p>
<h3>Privacy</h3>
<p>This plugin communicates with Ultimo Bots services as described in External services. Please review:<br />
– Terms of Service: https://www.ultimo-bots.com/terms<br />
– Privacy Policy: https://www.ultimo-bots.com/privacy</p>


Instant AI Chatbot


Ultimo Bots is an excellent plugin! Setup was quick, the chatbot looks great on my site, and it responds to visitors smoothly. I’ve already noticed more engagement and fewer repetitive support questions. The developer is active and helpful, and updates keep making it better. Highly recommended!


Easy Setup with Impressive Results

Ultimo Bots helps you add a powerful AI assistant to your site - effortlessly.

Gapify AI Customer Communication vs Instant AI Chatbot