Lukas Böhler

<p>Gleap helps developers build the best software faster. It is your affordable in-app bug reporting tool for apps, websites and industrial applications.</p>
<p>No more wasting time trying to reproduce a bug. Gleap reports automatically contain a replay video, session data, logs and more. Even better: You can add custom data to your bug details.</p>


Gleap

All-in-one customer feedback tool for websites. Learn more at https://www.gleap.io

snagrelay

<p><a href="https://snagrelay.com" rel="nofollow ugc">SnagRelay</a> is an AI-powered bug reporting tool that captures everything developers need to fix issues fast — annotated screenshots, session replay, video recording, console logs, network activity, and AI-generated reproduction steps. This plugin installs the SnagRelay widget on your WordPress site in seconds, with no code required.</p>
<p>Reports land directly in your existing issue tracker. No separate board to check, no context switching.</p>
<h4>WordPress plugin features</h4>
<ul>
<li>No-code installation — just enter your API token</li>
<li>Independently enable the widget on the frontend and/or the WP admin area</li>
<li>Control visibility by user role (everyone, logged-in users, or specific roles)</li>
<li>Filter by post type (all, pages, posts, or specific types)</li>
<li>Filter by post status (all, published, or drafts/pending)</li>
<li>Lightweight — loads asynchronously, zero performance impact</li>
<li>14-day free trial, no credit card required</li>
</ul>
<h4>What SnagRelay captures</h4>
<ul>
<li>HD annotated screenshots</li>
<li>Session replay recording</li>
<li>60-second screen video with auto-generated reproduction steps</li>
<li>Full console logs and error stack traces</li>
<li>Network requests and payloads</li>
<li>Browser metadata and environment details</li>
</ul>
<h4>AI intelligence</h4>
<ul>
<li>Automatic duplicate detection</li>
<li>Priority suggestions (P1–P5)</li>
<li>Smart assignee matching</li>
<li>Learns from your team’s decisions over time</li>
</ul>
<h4>Integrations</h4>
<p>Sends reports directly to the tools your team already uses:</p>
<ul>
<li>Jira</li>
<li>Linear</li>
<li>Trello</li>
<li>GitHub</li>
<li>Custom webhooks</li>
</ul>
<h3>External Services</h3>
<p>This plugin connects to the SnagRelay service (https://app.snagrelay.com) to load the bug-capture widget and to transmit bug reports to your configured issue tracker.</p>
<p><strong>What is sent and when:</strong></p>
<ul>
<li>When a page is loaded with the widget enabled, the plugin loads a script from <code>https://app.snagrelay.com/widget/load/{api_token}</code>. Your API token is included in this request so the service can identify your project.</li>
<li>When a user submits a bug report via the widget, SnagRelay collects and transmits the data selected by the user, which may include: annotated screenshots, session replay recording, screen video, console logs, network request details, browser metadata, and environment information.</li>
<li>No data is sent to the external service unless the widget is enabled and a valid API token is configured.</li>
</ul>
<p><strong>Service provider:</strong> SnagRelay (https://snagrelay.com)</p>
<ul>
<li><a href="https://snagrelay.com/terms/" rel="nofollow ugc">Terms of Service</a></li>
<li><a href="https://snagrelay.com/privacy/" rel="nofollow ugc">Privacy Policy</a></li>
</ul>


SnagRelay – Intelligent Bug Capture

Capture bugs with screenshots, session replay, console logs, and AI triage — delivered straight to Jira, Linear, Trello, or GitHub.

Gleap vs SnagRelay – Intelligent Bug Capture