Giorgio Zamparelli

<p>Integrate Globo Widget chat for seamless customer support on your WordPress site. Globo Support is a SaaS product for live chat.</p>
<h3>How it works</h3>
<ol>
<li>Powered by Globo Support: The globo widget chat plugin uses Globo Support’s Chat Widget feature to allow visitors to interact with wordpress sites and send queries to the site owners.</li>
<li>Integration with the dashboard: Messages sent through the widget (widget.globo.support) are seamlessly integrated into the Globo.support’s dasbhoard <a href="https://app.globo.support" rel="nofollow ugc">app.globo.support</a>. WordPress site owners will receive these messages on <a href="https://app.globo.support" rel="nofollow ugc">app.globo.support</a> and will be able to manage conversations and interactions from a centralized location.</li>
</ol>
<p>Learn More:<br />
Explore the full suite of Globo.support features by visiting our landing page <a href="https://globo.support" rel="nofollow ugc">globo.support</a> and main app at <a href="https://app.globo.support" rel="nofollow ugc">app.globo.support</a>.</p>
<p><a href="https://www.globo.support/en/privacy-policy/" rel="nofollow ugc">Privacy policy</a></p>
<h3>Features</h3>
<ul>
<li>Easy integration of the Globo Widget chat into your website.</li>
<li>Provide real-time customer support to your users.</li>
<li>Customize the appearance and behavior of the chat widget.</li>
</ul>
<h3>Installation</h3>
<ol>
<li>Install the plugin through the ‘Plugins’ menu in WordPress and activate.</li>
<li>Configure the Globo Widget settings in the plugin’s Globo settings page.</li>
</ol>
<h3>Frequently Asked Questions</h3>
<p>Q: How do I configure the Globo Widget settings?<br />
A: After activating the plugin, navigate to the ‘Globo Settings’ page in the WordPress admin area. Enter your Globo Website ID and customize the chat widget’s appearance and behavior.</p>
<p>Q: Where can I find my Globo Website ID?<br />
A: Your Globo Website ID can be obtained from your app.globo.support account. Log in to your app.globo.support dashboard and navigate to Settings page to find your unique Website ID.</p>
<p>Changelog</p>
<h4>1.0</h4>
<ul>
<li>Initial release.</li>
</ul>
<p>Upgrade Notice</p>
<h4>1.0</h4>
<p>Initial release of the Globo Widget Integration plugin.</p>


Globo Customer Service Chat

Integrate Globo Widget chat for seamless customer support on your WordPress site. Globo Support is a SaaS product for live chat.

quikwit

<p>The Quikwit AI Chatbot plugin adds a fully customizable, self-learning AI-powered chatbot to your website.</p>
<p>It securely processes your site content to train its conversational model, helping you to engage visitors, answer customer questions, generate leads, and improve support 24/7.</p>
<p><strong>Key Features:</strong></p>
<ul>
<li>
<p>Self-learning AI chatbot trained on your website content</p>
</li>
<li>
<p>Quick setup – no coding required</p>
</li>
<li>
<p>Fully customizable chat widget to match your brand</p>
</li>
<li>
<p>Engage visitors, generate leads, and improve support</p>
</li>
<li>
<p>Lightweight and optimized for performance</p>
</li>
</ul>
<h3>Third-Party Service Documentation (Guideline 6 Compliance)</h3>
<p>This plugin relies on the Quikwit Platform (https://quikwit.chat/) to provide its core conversational AI functionality.</p>
<p>What the service provides:<br />
The external Quikwit API hosts the generative AI model responsible for answering visitor questions, which is trained on your website’s data.</p>
<p>Data Sent to the Quikwit API:</p>
<p>Site Content (One-Time / Update):</p>
<p>Data Sent: Your website’s publicly available text content (pages, posts, and specified URLs) is sent to the Quikwit API.</p>
<p>When Sent: This occurs only during the initial chatbot setup (training) and subsequently when you manually trigger a content synchronization/re-index in the plugin settings. This content is used only to train your specific chatbot’s knowledge base.</p>
<p>Visitor Conversation Data (Per Interaction):</p>
<p>Data Sent: The visitor’s input question, the current conversation history (to maintain context), and the originating IP address (used for rate-limiting and regional performance routing).</p>
<p>When Sent: This occurs every time a website visitor interacts with the Quikwit chatbot widget.</p>
<p>Legal and Contact Information:</p>
<p>Service Terms: https://quikwit.chat/</p>
<p>Privacy Policy: https://quikwit.chat/</p>
<p>Contact: You can contact the service provider at contact@osnnova.com for data privacy inquiries.</p>


Quikwit – AI Chatbot

An easy-to-use AI chatbot platform that can answer customer questions, engage visitors, and improve conversions.

Globo Customer Service Chat vs Quikwit – AI Chatbot