Giorgio Zamparelli

<p>Integrate Globo Widget chat for seamless customer support on your WordPress site. Globo Support is a SaaS product for live chat.</p>
<h3>How it works</h3>
<ol>
<li>Powered by Globo Support: The globo widget chat plugin uses Globo Support’s Chat Widget feature to allow visitors to interact with wordpress sites and send queries to the site owners.</li>
<li>Integration with the dashboard: Messages sent through the widget (widget.globo.support) are seamlessly integrated into the Globo.support’s dasbhoard <a href="https://app.globo.support" rel="nofollow ugc">app.globo.support</a>. WordPress site owners will receive these messages on <a href="https://app.globo.support" rel="nofollow ugc">app.globo.support</a> and will be able to manage conversations and interactions from a centralized location.</li>
</ol>
<p>Learn More:<br />
Explore the full suite of Globo.support features by visiting our landing page <a href="https://globo.support" rel="nofollow ugc">globo.support</a> and main app at <a href="https://app.globo.support" rel="nofollow ugc">app.globo.support</a>.</p>
<p><a href="https://www.globo.support/en/privacy-policy/" rel="nofollow ugc">Privacy policy</a></p>
<h3>Features</h3>
<ul>
<li>Easy integration of the Globo Widget chat into your website.</li>
<li>Provide real-time customer support to your users.</li>
<li>Customize the appearance and behavior of the chat widget.</li>
</ul>
<h3>Installation</h3>
<ol>
<li>Install the plugin through the ‘Plugins’ menu in WordPress and activate.</li>
<li>Configure the Globo Widget settings in the plugin’s Globo settings page.</li>
</ol>
<h3>Frequently Asked Questions</h3>
<p>Q: How do I configure the Globo Widget settings?<br />
A: After activating the plugin, navigate to the ‘Globo Settings’ page in the WordPress admin area. Enter your Globo Website ID and customize the chat widget’s appearance and behavior.</p>
<p>Q: Where can I find my Globo Website ID?<br />
A: Your Globo Website ID can be obtained from your app.globo.support account. Log in to your app.globo.support dashboard and navigate to Settings page to find your unique Website ID.</p>
<p>Changelog</p>
<h4>1.0</h4>
<ul>
<li>Initial release.</li>
</ul>
<p>Upgrade Notice</p>
<h4>1.0</h4>
<p>Initial release of the Globo Widget Integration plugin.</p>


Globo Customer Service Chat

Integrate Globo Widget chat for seamless customer support on your WordPress site. Globo Support is a SaaS product for live chat.

Guru Team

<p>Site Chat on Telegram is a powerful and convenient WordPress plugin that allows you to integrate a support chat on your website with Telegram. With this plugin, your customers can easily send messages through the chat widget on your site, and administrators and support staff can quickly and efficiently respond to them directly in Telegram.</p>
<h4>New Feature: AI Integration with OpenAI</h4>
<p>We’ve added a powerful new feature to our WordPress support chat plugin!<br />
Now you can integrate OpenAI into your Telegram support workflow:</p>
<ul>
<li><strong>Custom System Prompt</strong> – Define how the AI should respond by adding your own system prompt.</li>
<li><strong>Content-Aware Responses</strong> – Select specific posts from your site to provide the AI with context when answering.</li>
<li><strong>Seamless Human Handoff</strong> – Easily switch the chat from AI to a human admin whenever needed.</li>
<li><strong>Unified Workflow</strong> – Customers write in the website chat, messages are sent to Telegram, and now the AI can assist with instant replies.</li>
</ul>
<p>This gives you a flexible way to combine human support with AI-powered assistance, improving response time and customer experience.</p>
<h4>Key Features</h4>
<ul>
<li><strong>Instant Notifications:</strong> Receive notifications of new chat messages on your website directly in Telegram.</li>
<li><strong>AI Integration with OpenAI:</strong> automated replies using custom system prompts and selected WordPress posts, with the option to hand over the chat to a human.</li>
<li><strong>Easy Integration:</strong> Installing and configuring the plugin takes just a few minutes.</li>
<li><strong>User-Friendly Interface:</strong> Intuitive interface for configuring and managing the chat.</li>
<li><strong>Flexible customisation of the widget display:</strong> Specify the pages and post types where the support chat should be displayed.</li>
<li><strong>Automatic response at the first request:</strong> Automatic response to the first user query, ensuring quicker engagement and a better user experience.</li>
<li><strong>Customization Options:</strong> Personalize the chat widget with your own colors, manager’s avatar, and welcome message.</li>
<li><strong>Working hours:</strong> Specify the days and hours when you are available to respond to clients.</li>
<li><strong>Security:</strong> All messages are transmitted using a secure connection.</li>
<li><strong>Auto-replies:</strong> Add a list of keywords, and when a match is found, the user will receive an automatic message.</li>
</ul>
<h4>How It Works</h4>
<ul>
<li>Install and activate the Site Chat on Telegram plugin on your WordPress site.</li>
<li>Set up the integration with your Telegram account by following simple instructions.</li>
<li>Customize the chat widget by selecting your own colors, manager’s avatar, and welcome message.</li>
<li>Select where the plugin will be active (entire site, post types, taxonomies, specific posts, etc.)</li>
<li>Start receiving and responding to customer messages in real-time directly from Telegram.</li>
</ul>
<h4>Benefits of Use</h4>
<ul>
<li><strong>Improved Customer Support:</strong> Quick responses to customer inquiries will enhance their satisfaction.</li>
<li><strong>Reduced Response Time:</strong> Instant notifications and the ability to reply from anywhere via Telegram.</li>
<li><strong>Increased Efficiency:</strong> Centralized management of customer messages.</li>
</ul>
<p><a href="https://wp-guruteam.com/scot/" rel="nofollow ugc">Demo</a> | <a href="https://wp-guruteam.com/scot/documentation/" rel="nofollow ugc">Documentation</a></p>
<p>Try Site Chat on Telegram today and enhance your customer interactions!</p>
<p><iframe loading="lazy" title="Configuring the Site Chat on Telegram WordPress plugin" width="750" height="422" src="https://www.youtube.com/embed/-Gkqbs3gkbM?feature=oembed" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" referrerpolicy="strict-origin-when-cross-origin" allowfullscreen></iframe></p>


Site Chat on Telegram


What an amazing plugin! Absolutely love it. Thanks so much for providing this. 🥰



This is by far the easiest and cheapest way to add a customer chat to a website!


Amazing!

Integrate a support chat on your website with Telegram. Customers message via chat widget; admins reply in Telegram.

Globo Customer Service Chat vs Site Chat on Telegram