gmsspress

<p>gmss-agent adds a customizable floating chat widget to every page of your WordPress site. Visitor questions are answered by matching them against a JSON knowledge-base file you provide. Everything runs locally on your server — no API key, no third-party service, no visitor data sent anywhere.</p>
<p>The plugin is designed for support, FAQ, and lightweight pre-sales conversations where you want answers limited to information you have written and approved.</p>
<p><strong>Features</strong></p>
<ul>
<li>Floating chat widget with configurable title, welcome message, primary color, and corner position (bottom-right or bottom-left).</li>
<li>Local matcher with weighted token-overlap scoring: title hits and explicit keyword hits are ranked above body hits, with a phrase bonus when the visitor’s full query appears in an entry.</li>
<li>Optional <code>keywords</code> array on each entry to handle synonyms the body text does not contain.</li>
<li>Configurable fallback reply when no entry matches the visitor question.</li>
<li>JSON knowledge base loaded from a single <code>knowledgebase.json</code> file at the root of your WordPress install.</li>
<li>Ships with a sample knowledge base so the widget answers something out of the box.</li>
<li>REST endpoint protected by a WordPress nonce.</li>
<li>Translation-ready (text domain: <code>gmss-agent</code>).</li>
</ul>
<p><strong>Requirements</strong></p>
<ul>
<li>WordPress 5.8 or newer and PHP 7.4 or newer.</li>
</ul>
<h3>Privacy</h3>
<p>The plugin does not set cookies, does not write to any custom database tables, does not contact any external service, and does not log visitor messages on your server. Settings are stored in the standard WordPress <code>wp_options</code> table and are removed when the plugin is uninstalled via the Plugins screen. The knowledge base file you create is read from disk on each request and is never transmitted off your server.</p>


gmss-agent

Floating chat widget that answers visitor questions from a JSON knowledge base on your own server. No external API, no data leaves your site.

BasePress

<p>BasePress is the best option when it comes to building advanced knowledge bases on your WordPress site.<br />
If you use Oxygen site builder to create your posts and pages this add-on is what you are looking for to integrate BasePress Knowledge Base and Oxygen builder!</p>
<h4>Why is this plugin necessary?</h4>
<p>BasePress was developed to integrate with your WordPress theme and it uses its own templates to display the knowledge base content.<br />
On the other hand Oxygen builder disables any WordPress theme as it doesn’t need one to work and uses its own templates to display your site. In doing so it overrides BasePress templates.</p>
<p>This small plugin adds a new shortcode that can be used inside Oxygen’s templates making BasePress work as expected with Oxygen.</p>
<h4>How to use</h4>
<ol>
<li>Set-up BasePress as normal</li>
<li>Create a new dedicated template in Oxygen for your Knowledge Base.</li>
<li>In the newly created template select the template you want the knowledge base to inherit in “INHERIT DESIGN FROM OTHER TEMPLATE”.</li>
<li>Select the “Knowledge Base” post type under Single</li>
<li>Select “All Knowledge Base categories” under Archive > Taxonomies.</li>
<li>Remove any other option from the template.</li>
<li>Set the template priority higher than other templates.</li>
<li>Edit the Template content by clicking “Edit with Oxygen” and just add the shortcode [basepress-oxygen].</li>
</ol>
<p>If you need to customise a BasePress theme or create your own you can still follow the instructions in these articles:<br />
<a href="https://codesavory.com/knowledge-base/basepress/basepress-themes/customize-a-knowledge-base-theme/" rel="nofollow ugc">Customise a knowledge base theme</a><br />
<a href="https://codesavory.com/knowledge-base/basepress/basepress-themes/create-new-theme/" rel="nofollow ugc">Create a new knowledge base theme</a><br />
Just keep in mind that Oxygen would disable any theme in your WordPress installation therefore you cannot place BasePress custom theme on your WordPress theme’s folder.<br />
You can instead place the custom BasePress theme in WordPress uploads directory.</p>


BasePress Knowledge Base + Oxygen Visual Site Builder Integration

Integrate BasePress Knowledge Base with Oxygen Visual Site Builder

gmss-agent vs BasePress Knowledge Base + Oxygen Visual Site Builder Integration