gmsspress

<p>gmss-agent adds a customizable floating chat widget to every page of your WordPress site. Visitor questions are answered by matching them against a JSON knowledge-base file you provide. Everything runs locally on your server — no API key, no third-party service, no visitor data sent anywhere.</p>
<p>The plugin is designed for support, FAQ, and lightweight pre-sales conversations where you want answers limited to information you have written and approved.</p>
<p><strong>Features</strong></p>
<ul>
<li>Floating chat widget with configurable title, welcome message, primary color, and corner position (bottom-right or bottom-left).</li>
<li>Local matcher with weighted token-overlap scoring: title hits and explicit keyword hits are ranked above body hits, with a phrase bonus when the visitor’s full query appears in an entry.</li>
<li>Optional <code>keywords</code> array on each entry to handle synonyms the body text does not contain.</li>
<li>Configurable fallback reply when no entry matches the visitor question.</li>
<li>JSON knowledge base loaded from a single <code>knowledgebase.json</code> file at the root of your WordPress install.</li>
<li>Ships with a sample knowledge base so the widget answers something out of the box.</li>
<li>REST endpoint protected by a WordPress nonce.</li>
<li>Translation-ready (text domain: <code>gmss-agent</code>).</li>
</ul>
<p><strong>Requirements</strong></p>
<ul>
<li>WordPress 5.8 or newer and PHP 7.4 or newer.</li>
</ul>
<h3>Privacy</h3>
<p>The plugin does not set cookies, does not write to any custom database tables, does not contact any external service, and does not log visitor messages on your server. Settings are stored in the standard WordPress <code>wp_options</code> table and are removed when the plugin is uninstalled via the Plugins screen. The knowledge base file you create is read from disk on each request and is never transmitted off your server.</p>


gmss-agent

Floating chat widget that answers visitor questions from a JSON knowledge base on your own server. No external API, no data leaves your site.

CreativeMindsSolutions

<p><a href="https://www.cminds.com/wordpress-plugins-library/faq-plugin-for-wordpress-by-creativeminds/" rel="nofollow ugc">Pro Plugin Page</a> | <a href="https://www.videolessonsplugin.com/video-lesson/lesson/frequently-asked-questions-plugin/" rel="nofollow ugc">Videos</a>  | <a href="https://www.knowledgetrail.com/route-manager-frequently-asked-questions/" rel="nofollow ugc">Demo</a> | <a href="https://creativeminds.helpscoutdocs.com/category/595-faq-cmf" rel="nofollow ugc">User Guide</a></p>
<p><strong>Our WordPress FAQ plugin enables you to effortlessly create and manage FAQ accordions on your WordPress site, providing seamless access to frequently asked questions for your users.</strong></p>
<p>The Frequently Asked Questions plugin enables you to easily manage and organize your FAQ content, creating an intuitive and user-friendly experience for visitors seeking information on your site.</p>
<p>⭐ <em>We’re excited to present the renewed version of CM FAQ! Now featuring a Setup Wizard, enhanced search options for FAQs, basic style settings, and the ability to customize front-end labels. This release makes it even easier to manage and display your FAQ content.</em></p>
<h3>FAQ Categories and FAQ Posts</h3>
<p>You can create as many questions as you need and categorize them for easy navigation, allowing visitors to find the information they need quickly.</p>
<p>Each question page has a unique post, which can enhance your site’s SEO and improve its search engine ranking. This ensures that your FAQ content is easily discoverable for search engines as well.</p>
<h3>Accordion FAQ Plugin Premium Edition</h3>
<p>The <a href="https://www.cminds.com/wordpress-plugins-library/faq-plugin-for-wordpress-by-creativeminds/" rel="nofollow ugc">FAQ Plugin Premium editions</a> includes even more powerful features, such as: ChatGPT support to generate answers, support for questions submitted by users, floating faq widget and much more.</p>
<h3>Accordion FAQ Plugin Introduction Video (Pro Version)</h3>
<div class="embed-vimeo" style="text-align: center;"><iframe loading="lazy" src="https://player.vimeo.com/video/147647330" width="750" height="422" frameborder="0" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe></div>
<h3>WordPress FAQ Plugin Use-Cases</h3>
<ul>
<li><strong>FAQ directory</strong> – Support your product site with a FAQ directory.</li>
<li><strong>Knowledge Base</strong> – Build a knowledge base center to support your service or product.</li>
<li><strong>Support Center</strong> – Provide an efficient way to support your users.</li>
</ul>
<h3>Basic Features of the WordPress FAQ Plugin</h3>
<ul>
<li>Add frequently asked questions (FAQ) in the admin dashboard.</li>
<li>Place questions and answers in categories.</li>
<li>Build an index page containing all questions and answers.</li>
<li>Create a unique post per each question and answer.</li>
<li>Support searching questions.</li>
<li>Supports basic style settings.</li>
<li>Edit or translate front-end labels according to your requirements and language.</li>
<li>Includes a user-friendly Setup Wizard for quick and easy plugin configuration.</li>
</ul>
<h3>Pro Version Features of the WordPress FAQ Plugin</h3>
<p><a href="https://www.cminds.com/wordpress-plugins-library/faq-plugin-for-wordpress-by-creativeminds/" rel="nofollow ugc">Pro Version Detailed Features List</a> | <a href="https://www.knowledgetrail.com/route-manager-frequently-asked-questions/" rel="nofollow ugc">Demo Site</a></p>
<ul>
<li>Search Widget – Add search widget on pre-selected post types and style FAQ according to your needs.</li>
<li>Search Bar – The index page includes a search bar with auto-suggestions, displaying all relevant questions.</li>
<li>Extended Set of Labels – Customize the WordPress FAQ according to your requirements and language.</li>
<li>Customize Look & Feel – Customize index page look & feel including colors and font size.</li>
<li>Voting – Support voting (vote up and down) for each frequently asked question. Search results show most voted questions first.</li>
<li>Related Questions Widget – Show all related questions at the bottom of each question page.</li>
<li>Multiple lists – Create multiple faq pages with categories.</li>
<li>Reports and Statistics – Generate a report showing how many times each question was viewed and how many times it was voted on.</li>
<li>Accordion FAQ Display – Show only one answer at a time – users will toggle different answers by clicking the questions.   </li>
<li>Accordion FAQ Shortcode – Create an accordion FAQ containing all Questions and Answers in a category using a Shortcodes.</li>
<li>Accordion Style Settings – Provides a set of settings for customizing the accordion view appearance.</li>
<li>Category Icon and color – Add an icon to each category and set a background color which will be shown on the index page.</li>
<li>Sort Question in Categories – Sorting of questions in a category can be defined in the WordPress FAQ plugin settings. Options are by publish date, voting and title in ascending or descending order.</li>
<li>Categories Filter (AJAX) – Dynamic filtering of FAQ categories without page reload.</li>
<li>Load More Button (AJAX) – Load additional FAQ questions dynamically within a category.</li>
<li>Mobile Responsive Design – Responsive FAQ layout for mobile, tablet, and desktop devices.</li>
<li>All Questions Shortcode – Shortcodes to support showing all questions in one or multiple categories.</li>
<li>ChatGPT Support – Let ChatGPT prepare the answers for questions you didn’t answer.</li>
</ul>
<h3>Follow Us</h3>
<p><a href="https://www.cminds.com/category/wordpress/" rel="nofollow ugc">Blog</a> | <a href="http://twitter.com/cmplugins" rel="nofollow ugc">Twitter</a> | <a href="https://www.linkedin.com/company/creativeminds" rel="nofollow ugc">LinkedIn</a> | <a href="https://www.youtube.com/user/cmindschannel" rel="nofollow ugc">YouTube</a> | <a href="http://www.pinterest.com/cmplugins/" rel="nofollow ugc">Pinterest</a> | <a href="https://www.facebook.com/cmplugins/" rel="nofollow ugc">Facebook</a></p>
<h3>Suggested Plugins by CreativeMinds</h3>
<p>List of all <a href="https://www.cminds.com" rel="nofollow ugc">WordPress Plugins</a> by CreativeMinds</p>
<ul>
<li><a href="https://glossaryplugin.com/" rel="nofollow ugc">CM Tooltip Glossary</a> – Easily creates a Glossary, Encyclopaedia or Dictionary of your website’s terms and shows them as a tooltip in posts and pages when hovering. With many more powerful features.</li>
<li><a href="https://www.downloadmanagerplugin.com/" rel="nofollow ugc">CM Download Manager</a> – Allows users to upload, manage, track and support documents or files in a download directory listing database for others to contribute, use and comment upon.</li>
<li><a href="https://www.answersplugin.com/" rel="nofollow ugc">CM Answers Plugin</a> – A fully-featured WordPress Questions & Answers Plugin that allows you to build multiple discussion forum systems Just like StackOverflow, Yahoo Answers and Quora, Now with MicroPayments and Anonymous posting support.</li>
<li><a href="https://onboardingplugin.com/" rel="nofollow ugc">CM OnBoarding</a> – Superb Guidance tool which improves the online experience and the user satisfaction.</li>
</ul>


CM FAQ  – Simplify support with an intuitive FAQ management tool

Create and manage a user-friendly FAQ section on your site with this FAQ plugin. Answer common questions and improve user experience.

gmss-agent vs CM FAQ – Simplify support with an intuitive FAQ management tool