gmsspress

<p>gmss-agent adds a customizable floating chat widget to every page of your WordPress site. Visitor questions are answered by matching them against a JSON knowledge-base file you provide. Everything runs locally on your server — no API key, no third-party service, no visitor data sent anywhere.</p>
<p>The plugin is designed for support, FAQ, and lightweight pre-sales conversations where you want answers limited to information you have written and approved.</p>
<p><strong>Features</strong></p>
<ul>
<li>Floating chat widget with configurable title, welcome message, primary color, and corner position (bottom-right or bottom-left).</li>
<li>Local matcher with weighted token-overlap scoring: title hits and explicit keyword hits are ranked above body hits, with a phrase bonus when the visitor’s full query appears in an entry.</li>
<li>Optional <code>keywords</code> array on each entry to handle synonyms the body text does not contain.</li>
<li>Configurable fallback reply when no entry matches the visitor question.</li>
<li>JSON knowledge base loaded from a single <code>knowledgebase.json</code> file at the root of your WordPress install.</li>
<li>Ships with a sample knowledge base so the widget answers something out of the box.</li>
<li>REST endpoint protected by a WordPress nonce.</li>
<li>Translation-ready (text domain: <code>gmss-agent</code>).</li>
</ul>
<p><strong>Requirements</strong></p>
<ul>
<li>WordPress 5.8 or newer and PHP 7.4 or newer.</li>
</ul>
<h3>Privacy</h3>
<p>The plugin does not set cookies, does not write to any custom database tables, does not contact any external service, and does not log visitor messages on your server. Settings are stored in the standard WordPress <code>wp_options</code> table and are removed when the plugin is uninstalled via the Plugins screen. The knowledge base file you create is read from disk on each request and is never transmitted off your server.</p>


gmss-agent

Floating chat widget that answers visitor questions from a JSON knowledge base on your own server. No external API, no data leaves your site.

Guido

<h4>About</h4>
<p>With this lightweight plugin you can create a knowledge base that contains your categories and posts.</p>
<p>Main features of the plugin:</p>
<ul>
<li>Free and lightweight</li>
<li>Support for Block Editor and Classic Editor</li>
<li>Display your knowledge base with block, shortcode or widget</li>
<li>Custom post types are supported (such as WooCommerce product categories and products)</li>
<li>Customize your knowledge base with attributes</li>
<li>Documentation at WP plugin page</li>
<li>Active support from developer at WP forum</li>
</ul>
<p>With this plugin you can also create a FAQ or wiki in the same way as a knowledge base.</p>
<h4>How to use</h4>
<p>After installation make sure you already have some categories and posts.</p>
<p>Go to the editor and add the VS Knowledge Base block or the shortcode <code>[knowledgebase]</code> to a page. This will display your knowledge base.</p>
<p>Or go to Appearance > Widgets and use the VS Knowledge Base widget.</p>
<p>Default settings categories:</p>
<ul>
<li>4 columns when using block or shortode</li>
<li>1 column when using widget</li>
<li>2 columns in small screens</li>
<li>Order by name</li>
<li>Ascending order (A-Z)</li>
<li>Empty categories are hidden</li>
<li>Parent and subcategories are displayed separately</li>
</ul>
<p>Default settings posts:</p>
<ul>
<li>Order by date</li>
<li>Descending order (new to old)</li>
<li>All posts are displayed</li>
</ul>
<p>Customize your knowledge base with attributes.</p>
<h4>Attributes</h4>
<p>You can customize your knowledge base by adding attributes to the block, shortcode or widget.</p>
<ul>
<li>Add custom CSS class to knowledge base: <code>class="your-class-name"</code></li>
<li>Change the number of columns: <code>columns="3"</code></li>
<li>Disable the columns: <code>columns="0"</code></li>
<li>Include certain categories: <code>include="1,3,5"</code></li>
<li>Exclude certain categories: <code>exclude="8,10,12"</code></li>
<li>Display empty categories too: <code>hide_empty="0"</code></li>
<li>Change the number of posts per category: <code>posts_per_category="5"</code></li>
<li>Reverse the order of posts: <code>order="ASC"</code></li>
<li>Display posts by title: <code>orderby="title"</code></li>
<li>Display posts in random order: <code>orderby="rand"</code></li>
<li>Disable category link: <code>category_link="false"</code></li>
<li>Display category description: <code>category_description="true"</code></li>
<li>Display post counter: <code>post_count="true"</code></li>
<li>Display post meta (date and author): <code>post_meta="true"</code></li>
<li>Display View All link: <code>view_all_link="true"</code></li>
<li>Change label of View All link: <code>view_all_link_label="your label"</code></li>
<li>Change label of post without title: <code>no_post_title_label="your label"</code></li>
<li>Change the “no categories are found” text: <code>no_categories_text="your text"</code></li>
</ul>
<p>Example: <code>[knowledgebase include="1,3,5" hide_empty="0" post_meta="true"]</code></p>
<p>When using the block or the widget, don’t add the main shortcode tag or the brackets.</p>
<p>Example: <code>include="1,3,5" hide_empty="0" post_meta="true"</code></p>
<p>With the columns attribute you can set the number of columns between 1 and 4.</p>
<p>In small screens max 2 colums.</p>
<p>You can disable the columns in favour of your own styling.</p>
<p>The columns attribute will be ignored when using the block or widget. Because you can set the columns via the block or widget settings.</p>
<h4>Post tags</h4>
<p>Besides displaying posts by category you can also display posts by tag: <code>taxonomy="post_tag"</code></p>
<h4>Custom post types</h4>
<p>It’s also possible to display categories and posts from a custom post type (such as WooCommerce product categories and products).</p>
<p>To display these categories and posts you should add 2 attributes: “taxonomy” and “post_type”</p>
<p>WooCommerce:</p>
<ul>
<li>Product categories and products: <code>taxonomy="product_cat" post_type="product"</code></li>
<li>Include product category image: <code>taxonomy="product_cat" post_type="product" woo_image="true"</code></li>
<li>Display by tag instead of category: <code>taxonomy="product_tag" post_type="product"</code></li>
</ul>
<h4>Have a question?</h4>
<p>Please take a look at the FAQ section.</p>
<h4>Translation</h4>
<p>Translations are not included, but the plugin supports WordPress language packs.</p>
<p>More <a href="https://translate.wordpress.org/projects/wp-plugins/very-simple-knowledge-base" rel="nofollow ugc">translations</a> are very welcome!</p>
<p>The translation folder inside this plugin is redundant, but kept for reference.</p>
<h4>Credits</h4>
<p>Without help and support from the WordPress community I was not able to develop this plugin, so thank you!</p>


VS Knowledge Base

With this lightweight plugin you can create a knowledge base that contains your categories and posts.

gmss-agent vs VS Knowledge Base