Gobuddy

Gobuddy is the most innovative and sustainable delivery solution for WooCommerce eCommerce retailers.
Gobuddy’s intelligent software and delivery platform is designed to reduce the carbon emissions of deliveries, reduce the cost of transporting goods, empower people and provide your business with a powerful system that creates efficiencies, saving you time.
We match the travel routes of ordinary people with goods moving in the same direction.
Our solution:
<ul>
<li>Reduces transport costs by up to 50% compared to other couriers</li>
<li>Unlocks access to untapped, underserved markets</li>
<li>Provides scalable opportunities for businesses</li>
<li>Drastically reduces travel emissions</li>
<li>Integrates your WooCommerce orders and delivery information from your existing couriers into a single dashboard</li>
<li>Provides details of your priority, in progress and completed deliveries </li>
</ul>
<h3>How it Works</h3>
<ul>
<li>
We understand the potential reputational risk of replacing what already works. That’s why we’ve built a complementary delivery option that runs alongside a retailer’s existing delivery service.
</li>
<li>
Our Gobuddy plugin will first check for a Gobuddy Transporter, if none is found for the specific delivery then the delivery will automatically be redirected to the retailers’ usual WooCommerce integrated delivery option.
</li>
<li>
We utilise the tracking and shipment data of the complementary delivery options to give retailers a full picture of all of their delivery data for their company, regardless of who the delivery partner was.
</li>
<li>
The current complementary delivery options/3rd party as a service options that we use are:
<ol>
<li>
Bobgo: 
<a href="https://www.bobgo.co.za/" rel="nofollow ugc">Official Website</a> 
<a href="https://www.bobgo.co.za/terms/" rel="nofollow ugc">Terms of use</a> 
<a href="https://www.bob.co.za/privacy-policy/" rel="nofollow ugc">Privacy policy</a>
</li>
<li>
Pargo: 
<a href="https://pargo.co.za/" rel="nofollow ugc">Official Website</a> 
<a href="https://pargo.co.za/terms-and-conditions/" rel="nofollow ugc">Terms of use</a> 
<a href="https://pargo.co.za/privacy-policy/" rel="nofollow ugc">Privacy policy</a>
</li>
<li>
The Courier Guy: 
<a href="https://www.thecourierguy.co.za/" rel="nofollow ugc">Official Website</a> 
<a href="https://www.thecourierguy.co.za/terms-conditions/" rel="nofollow ugc">Terms of use</a> 
<a href="https://www.thecourierguy.co.za/privacy-policy/" rel="nofollow ugc">Privacy policy</a>
</li>
</ol>
<ul>
<li>Note on Shiplogic: The Courier Guy’s services may involve interaction with the Shiplogic API (<code>https://api.shiplogic.com/</code>) for shipment processing and tracking. This interaction is handled by The Courier Guy and is subject to <a href="https://www.shiplogic.com/privacy" rel="nofollow ugc">Shiplogic’s Privacy Policy</a>. No direct user data is sent from your site to Shiplogic by this plugin; data flows via The Courier Guy.</li>
</ul>
</li>
</ul>
<h3>External Services</h3>
This plugin integrates with the following third-party services:
<h3>1. Gobuddy Server Data Storage</h3>
<ul>
<li>Purpose: WooCommerce order data (including order status, customer details, and delivery information) is securely transmitted and stored on Gobuddy’s external server to facilitate advanced delivery management features and order fulfillment processes.</li>
<li>Data Stored: WooCommerce Order IDs, order status, customer name, delivery address, contact information, and delivery notes.</li>
<li>Privacy & Terms: Data storage and handling are governed by <a href="https://gobuddy.net/privacy-policy/" rel="nofollow ugc">Gobuddy’s Privacy Policy</a> and <a href="https://gobuddy.net/transporter-terms-conditions/" rel="nofollow ugc">Gobuddy’s Transporter Terms & Conditions</a>.</li>
<li>User Consent (Responsibility of Plugin User): It is critical that plugin users (website owners) clearly disclose this external data storage to their customers in their privacy policy and obtain all necessary consents as required by applicable data protection laws (e.g., GDPR, CCPA). Continued use of this plugin implies consent to this data transfer and storage.</li>
<li>Configuration: This data transfer is a core function of the plugin and is enabled by default upon activation and configuration of the Gobuddy integration.</li>
</ul>
<h3>2. Google Maps Platform</h3>
<ul>
<li>Purpose: Used for calculating delivery routes and distances between the store and customer addresses to facilitate delivery management.</li>
<li>Data Sent: Store and customer address information (including geocoded coordinates if applicable).</li>
<li>Privacy & Terms: Use of this service is subject to the <a href="https://cloud.google.com/maps-platform/terms/" rel="nofollow ugc">Google Maps Platform Terms of Service</a> and <a href="https://policies.google.com/privacy" rel="nofollow ugc">Google’s Privacy Policy</a>. Plugin users are responsible for compliance and informing their customers.</li>
</ul>
<h3>3. Tradesafe Payment Gateway API</h3>
<ul>
<li>Purpose: Interacts with Tradesafe’s API to manage and refine order payments, specifically for adjusting or removing extra parties in a transaction.</li>
<li>Data Sent: Order and payment transaction details, including party information for adjustment.</li>
<li>Privacy & Terms: All communication is via HTTPS. Data handling is subject to <a href="https://www.tradesafe.co.za/wp-content/uploads/2023/05/privacy_policy.pdf" rel="nofollow ugc">Tradesafe’s Privacy Policy</a> and <a href="https://www.tradesafe.co.za/wp-content/uploads/2024/02/TradeSafe-Terms-of-Service-v3.0-Final.pdf" rel="nofollow ugc">Tradesafe’s Terms of Service</a>. Plugin users are responsible for compliance with financial and data privacy regulations.</li>
</ul>
<h3>4. WordPress.org API (Update Check)</h3>
<ul>
<li>Purpose: This plugin uses the standard WordPress.org API endpoint (<code>https://api.wordpress.org/</code>) to check for available updates to the plugin itself.</li>
<li>Data Sent: No personally identifiable information or site-specific data is sent. Only the plugin’s slug and current version are transmitted as part of the standard WordPress update check mechanism.</li>
<li>Privacy & Terms: This is a core WordPress function; refer to <a href="https://wordpress.org/about/privacy/" rel="ugc">WordPress.org’s Privacy Policy</a> for details on their data handling related to update checks.</li>
<li>Configuration: This is an automatic, non-configurable process essential for plugin maintenance and security.</li>
</ul>

Gobuddy – The smart delivery solution

The official Gobuddy plugin for WooCommerce

nesywoocom

This plugin integrates City Express shipping services into WooCommerce, providing:
<ul>
<li>Pickup Point map integration (Parcel Shops & Lockers)</li>
<li>Home Delivery shipment calculation</li>
<li>Real-time validation of delivery availability</li>
<li>Automatic creation/update of shipments in City Express system</li>
<li>Printing of shipping labels</li>
<li>Tracking link generation inside WooCommerce orders</li>
<li>Multi-label bulk printing</li>
<li>Separate configuration for Pickup and Home Delivery shipping methods</li>
</ul>
This plugin requires a valid City Express API Key, provided by City Express.
<h3>Features</h3>
✔ Pickup Point Map (Leaflet-based) 
✔ Marker-based Locker/ParcelShop selection 
✔ Automatic checkout address autofill 
✔ API validation for ZIP/City delivery availability 
✔ Create, update, and manage shipments from WP Admin 
✔ Print PDF shipping labels 
✔ COD (Cash on Delivery) support 
✔ Bulk label printing 
✔ Full WooCommerce integration 
✔ Admin settings panels for both shipment types
<h3>Privacy</h3>
This plugin sends customer and order data to City Express API when creating or updating a shipment. 
This includes:
<ul>
<li>Customer name </li>
<li>Delivery address </li>
<li>Phone number </li>
<li>Email </li>
<li>Order details </li>
<li>Package weight and contents </li>
</ul>
This data is required for postal delivery and is processed on the City Express logistics platform.
No data is transmitted to any service other than https://api.cityexpress.rs/. 
No analytics, telemetry, or tracking is performed by this plugin.
Official City Express Privacy Policies:
Srpski (RS): 
https://www.cityexpress.rs/poslovna-dokumenta
English (EN): 
https://www.cityexpress.rs/en/about-us
By using this plugin, store owners are responsible for ensuring GDPR compliance for their shop and informing customers about the use of City Express as a shipping carrier.
<h3>External services</h3>
This plugin connects to the City Express API to provide shipping functionality. It is required for all core features: fetching pickup point locations, validating delivery availability, creating/updating shipments, and retrieving shipping labels.
Service: City Express API 
Base URL: https://api.cityexpress.rs/
Data sent and when:
<ul>
<li>Pickup point locations are fetched (no customer data sent) when the checkout page loads and the Pickup Shipment method is active.</li>
<li>Customer shipping address (city and ZIP code) is sent to the API when validating delivery availability during checkout.</li>
<li>Customer name, delivery address, phone number, email, order details, and package weight/contents are sent to the API when a shipment is created or updated from the WooCommerce order admin.</li>
<li>The API key is included in every request for authentication.</li>
</ul>
Tracking links: Shipment tracking links (displayed in WooCommerce order admin) point to https://inet.cityexpress.rs/ — no data is sent automatically to this domain; it is opened by the admin user manually.
City Express terms of service: https://www.cityexpress.rs/poslovna-dokumenta 
City Express privacy policy (SR): https://www.cityexpress.rs/poslovna-dokumenta 
City Express privacy policy (EN): https://www.cityexpress.rs/en/about-us
No other external services are contacted by this plugin.
<h3>Notes</h3>
This plugin is not an official WordPress.org or WooCommerce plugin. 
City Express owns all rights to its API service.

City Express Shipment

WooCommerce integration with City Express Pickup Point and Home Delivery shipping services.

Gobuddy – The smart delivery solution vs City Express Shipment