gorespond

GoRespond for WooCommerce connects your WooCommerce store to the <a href="https://gorespond.io" rel="nofollow ugc">GoRespond</a> WhatsApp messaging platform. When an order event occurs (placed, shipped, delivered, cancelled, or payment failed), a WhatsApp template message is automatically sent to your customer.
<h4>How It Works</h4>
<ol>
<li>Create a free GoRespond account and connect your WhatsApp Business number.</li>
<li>Create and get Meta-approved WhatsApp message templates in the GoRespond dashboard.</li>
<li>Map each WooCommerce event to a template.</li>
<li>Install this plugin, paste your API key, and you’re done.</li>
</ol>
<h4>Supported Events</h4>
<ul>
<li>Order Placed – Notify customers as soon as they place an order (with optional order confirmation buttons).</li>
<li>Order Shipped – Let customers know their order is on the way (with tracking link).</li>
<li>Order Delivered – Confirm delivery.</li>
<li>Order Cancelled – Inform customers about cancellations.</li>
<li>Payment Failed – Alert customers and provide a retry link.</li>
</ul>
<h4>Features</h4>
<ul>
<li>One-click setup — just paste your API key.</li>
<li>Per-event toggle — enable only the notifications you need.</li>
<li>Built-in event log with HTTP status codes and response bodies.</li>
<li>Test Connection button to verify your API key instantly.</li>
<li>WooCommerce HPOS (High-Performance Order Storage) compatible.</li>
<li>Developer-friendly with filters for phone numbers, tracking URLs, retry URLs, and payloads.</li>
<li>Automatic log pruning (keeps last 1,000 entries).</li>
<li>Clean uninstall — all data removed when the plugin is deleted.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>WordPress 5.8 or later</li>
<li>WooCommerce 6.0 or later</li>
<li>PHP 7.4 or later</li>
<li>A GoRespond account with a connected WhatsApp Business number</li>
</ul>
<h4>Third-Party Service</h4>
This plugin sends data to GoRespond, an external messaging service, whenever an order event occurs. The data sent includes the customer phone number, customer name, order ID, and order details. No data is sent unless you configure an API key and enable events.
<ul>
<li>Service: <a href="https://gorespond.io" rel="nofollow ugc">GoRespond</a></li>
<li>Privacy Policy: <a href="https://gorespond.io/privacy" rel="nofollow ugc">https://gorespond.io/privacy</a></li>
<li>Terms of Service: <a href="https://gorespond.io/terms" rel="nofollow ugc">https://gorespond.io/terms</a></li>
</ul>

GoRespond for WooCommerce

Automatically send WhatsApp messages to customers when order events happen — powered by GoRespond.

Freemius

The African Boss

Free Designated number or your own number
Use your own Twilio number or just setup without a number and one will be designated for your store (only PRO users get a free number).
SMS Order updates to admins, customers and more
With SMS for Woocommerce, you can send SMS notifications to your customers when an order is placed, cancelled, or refunded, etc.
But that’s just the beginning. There are 4 kinds of SMS groups you can send:
<pre><code>- Admin SMS - Order updates sent to admin(s)
- Bulk SMS - personalized SMS/Email to multiple users at once
- Customer SMS - Order updates sent to customers
- Marketing SMS - Upsells, cross-sells, order again SMS, single order to subscriptions, etc
</code></pre>
Wait! There is more.
SMS Order updates for the right orders to the right people
You can specify what kinds of orders you want to send SMS notifications for.
<pre><code>- Send SMS for specific Payment Methods
- Send SMS for specific Order Status
</code></pre>
SMS templates, Shortcodes and Personalization
Use shortcode templates like [first_name] to send personalized SMS messages to your customers.
Bulk SMS/Emails to user roles, order statuses
Our robust Bulk SMS/Emails allows you to send bulk SMS to all your users and customers.
But wait! You get to specify whether you want to send to all but can also send to specific users and groups.
<pre><code>- Need to send personalized SMS/Email to all administrators or authors, etc on your site? We got you.
- Need to send personalized SMS/Email to all customers whose orders are still pending payment? We got you.
- How about selecting some users out of the groups above? We got you.
</code></pre>
HPOS compatibility & WooCommerce Blocks support
Demo
An example of the plugin in use <a href="https://gurastores.com/test" rel="nofollow ugc">here</a>
See the screenshots
<h3>Usage</h3>
After activating the plugin, add your Twilio settings such as your Admin Phone Number, Twilio Account SID, Twilio Auth Token, Twilio Phone Number to start sending SMS notifications. 
You can also use a designated number for your store if you do not have a Twilio account.
Unlock more great features for you and your customers and priority support with a PRO license. <a href="https://theafricanboss.com/wc-sms" rel="nofollow ugc">Upgrade</a>

GoRespond for WooCommerce vs SMS for WooCommerce