ridhwanahsann

<p><strong>Note on Minified JS</strong>: The <code>public/js/supabase.js</code> file is a minified build of the Supabase JS client. Source code available at: https://github.com/supabase/supabase-js</p>
<h3>Features</h3>
<ul>
<li><strong>Webhooks & Integrations (New!)</strong>: Send notifications to <strong>Slack</strong>, <strong>Discord</strong>, or <strong>Zapier</strong> when a new ticket is created.</li>
<li><strong>Supabase Integration</strong>: True real-time chat powered by Supabase Realtime DB (optional)</li>
<li><strong>Guest Access (New!)</strong>: Guests can view and reply to their tickets immediately after submission via secure cookie (no login required).</li>
<li>Create and manage tickets from WordPress admin and frontend</li>
<li>Real-time chat between users and admins</li>
<li><strong>Custom Fields Builder</strong>: Create custom forms with Text, Textarea, Number, Email, URL, Select, and Date fields</li>
<li><strong>Advanced Search</strong>: Filter tickets by User Name or Ticket ID instantly</li>
<li><strong>Guest Ticket Submission</strong>: Users can submit tickets without an account (secure cookie access)</li>
<li><strong>User Profile</strong>: Users can manage their profile and upload avatars</li>
<li>Auto-Assignment: Automatically assign tickets to agents based on category</li>
<li>Agent Performance: View stats on agent performance and ticket resolution</li>
<li>Email Piping: User replies via email are automatically added to ticket chat</li>
<li>Email Notifications: Chat replies are sent to user email (with direct frontend links)</li>
<li>IMAP/SMTP settings configurable via plugin settings</li>
<li>Secure input handling and WordPress coding standards compliant</li>
<li>Fully GPL-2.0 compatible</li>
</ul>
<h3>External Services</h3>
<p>This plugin integrates with the following third-party services:</p>
<h3>1. Twilio (Optional)</h3>
<ul>
<li><strong>Service</strong>: Twilio API (WhatsApp & SMS)</li>
<li><strong>Usage</strong>: Sends notifications to admins and users via WhatsApp or SMS.</li>
<li><strong>Data Sent</strong>: Message content, phone numbers.</li>
<li><strong>Privacy Policy</strong>: <a href="https://www.twilio.com/legal/privacy" rel="nofollow ugc">Twilio Privacy Policy</a></li>
</ul>
<h3>2. Supabase (Optional)</h3>
<ul>
<li><strong>Service</strong>: Supabase Realtime</li>
<li><strong>Usage</strong>: Provides real-time chat capabilities.</li>
<li><strong>Data Sent</strong>: Chat messages, user IDs (for authentication).</li>
<li><strong>Privacy Policy</strong>: <a href="https://supabase.com/privacy" rel="nofollow ugc">Supabase Privacy Policy</a></li>
</ul>
<h3>3. Webhooks (Slack, Discord, Zapier)</h3>
<ul>
<li><strong>Usage</strong>: Sends ticket data to external services for notification/automation.</li>
<li><strong>Data Sent</strong>: Ticket details (title, ID, user email, message).</li>
</ul>
<h3>Supabase Configuration (Optional for Realtime)</h3>
<ol>
<li>Create a project at <a href="https://supabase.com" rel="nofollow ugc">Supabase</a>.</li>
<li>Get your <strong>Project URL</strong>, <strong>Anon Key</strong>, and <strong>Service Role Secret</strong>.</li>
<li>In WordPress, go to <strong>GRT Ticket > Settings</strong> and enter these credentials.</li>
<li>In Supabase SQL Editor, run this command to create the messages table:<br />
   create table public.grt_messages ( id bigint not null, ticket_id bigint not null, sender_type text not null, sender_name text not null, message text null, attachment_url text null, is_internal integer null default 0, created_at timestamp with time zone null default now(), constraint grt_messages_pkey primary key (id) ) TABLESPACE pg_default;</li>
<li><strong>IMPORTANT</strong>: Go to <strong>Supabase Dashboard > Database > Publications</strong> (or Replication) and enable <strong>“grt_messages”</strong> for Realtime. (Otherwise, no messages will be received!)</li>
<li>Enable “Realtime Chat” in plugin settings.</li>
</ol>


GRT Ticket


This plugin made setting up a support system in WordPress very easy. Everything works smoothly, from ticket creation to real-time chat. I especially like the guest access feature and the clean overall experience.



It feels solid, well-built, and practical for real use. Highly recommended for anyone who needs a reliable helpdesk solution.


Simple, Powerful & Reliable Support Plugin

A support ticket system with real-time chat, email piping, custom fields, and Webhook integrations (Slack/Discord/Zapier).

massiveshift

<h4>The Ultimate WordPress AI Plugin! – Your All-in-One AI Integration Solution for your site</h4>
<p>★★★★★ TRUSTED BY LEADING WORDPRESS EXPERTS ★★★★★</p>
<blockquote>
<p>“AI Workflow Automation represents a significant step forward in bringing sophisticated AI capabilities to WordPress. It combines native integration, security-conscious design, and powerful automation features to make it a compelling choice for leveraging AI within your workflows. Everyone at WP Mayor loves this plugin.”<br />
  — <strong>WP Mayor</strong>, Rating: 4.5/5<br />
  <a href="https://wpmayor.com/ai-workflow-automation-review/" rel="nofollow ugc">Read the full review</a></p>
<p>“AI Workflow Automation promises to transform your WordPress website into an AI-powered automation hub. It lets you create advanced workflows for a wide range of tasks, including creating content, optimizing your blog posts, processing customer support tickets, and more.”<br />
  — <strong>WPBeginner</strong>, Verified Badge<br />
  <a href="https://www.wpbeginner.com/solutions/ai-workflow-automation/" rel="nofollow ugc">Read the full review</a></p>
<p>“AI Workflow Automation is a comprehensive WordPress plugin that brings the power of 300+ AI models directly to your website. With features like AI chatbots, workflow templates, and integrations with leading AI services, you can build intelligent automations that transform how your WordPress site operates – all without writing a single line of code.”<br />
  — <strong>Kinsta</strong><br />
  <a href="https://kinsta.com/blog/wordpress-ai-plugins/#5-ai-workflow-automation" rel="nofollow ugc">Read the full review</a></p>
</blockquote>
<p><a href="https://wpaiworkflowautomation.com/?utm_source=wordpressorg&utm_medium=description" rel="nofollow ugc">Visit AI Workflow Automation</a></p>
<h4>Revolutionize Your WordPress Site with Advanced Agentic AI Automation</h4>
<p>Turn your WordPress site into an AI-powered automation hub. Whether you’re automating customer support, generating content, analyzing data, or streamlining business processes, our visual workflow builder lets you build AI agents and harness the power of AI models like ChatGPT, Claude, Perplexity, Grok, DeepSeek, and Gemini without writing code.</p>
<h4>🎉 MAJOR UPDATE: Lite Version Now Includes Premium Features!</h4>
<p>We’re excited to announce that our Lite version now offers an unprecedented level of functionality previously reserved for Pro users:</p>
<p>✨ <strong>Unlimited Workflows</strong>: Create as many AI-powered workflows as you need<br />
🤖 <strong>300+ AI Models</strong>: Access EVERY major AI model – Claude, GPT-4, Gemini, Grok, DeepSeek, Mistral, and hundreds more<br />
🎯 <strong>All Triggers Unlocked</strong>: Full access to Gravity Forms, WPForms, Ninja Forms, Contact Form 7, and more<br />
🚀 <strong>AI Workflow Generator</strong>: Describe what you want, and our AI creates the workflow for you<br />
📚 <strong>Template Library</strong>: Import pre-built workflows and export your own<br />
🧠 <strong>Workflow Assistant</strong>: Your 24/7 AI expert to optimize workflows, prompts, and model settings<br />
🔍 <strong>Research Node</strong>: Deep integration with Perplexity’s Sonar models for complex research automation<br />
🎨 <strong>Multimedia Generation</strong>: Create images, videos, and more with Fal.ai integration<br />
🔌 <strong>MCP Capabilities</strong>: Advanced model context protocol support for enhanced AI interactions</p>
<h4>Why Choose AI Workflow Automation?</h4>
<p>Complete AI Integration: Connect with 300+ AI models through a single interface<br />
Visual Workflow Builder: Create complex AI automations with our intuitive drag-and-drop builder<br />
Business Process Automation: Streamline operations, customer support, and data analysis<br />
Smart Content Tools: Automate content creation, research, and SEO optimization<br />
Data Integration: Connect with Google Sheets, Google Drive, and external systems via webhooks or custom API calls<br />
Flexible Architecture: Build custom solutions for any business need<br />
Chatbots: Implement complex AI chatbots trained on your own data on your site in seconds as a part of your workflows</p>
<p>Watch a 2-minute demo video tour of the plugin:<br />
<span class="embed-youtube" style="text-align:center; display: block;"><iframe loading="lazy" class="youtube-player" width="750" height="422" src="https://www.youtube.com/embed/w2dwjJneisI?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent" allowfullscreen="true" style="border:0;" sandbox="allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox"></iframe></span></p>
<h3>NEW! Latest Features</h3>
<h4>🚀 Version 1.4 – Game-Changing Lite Version Update</h4>
<ul>
<li><strong>Unlimited Workflows</strong>: No restrictions on the number of workflows you can create</li>
<li><strong>300+ AI Models</strong>: Access to every available AI model including Claude, GPT-4, Gemini, Grok, DeepSeek, and more</li>
<li><strong>AI Workflow Generator</strong>: Simply describe what you want, and AI creates your workflow</li>
<li><strong>Template Library</strong>: Import/export workflows and access pre-built templates</li>
<li><strong>Workflow Assistant</strong>: 24/7 AI expert to help optimize your workflows</li>
<li><strong>Research Node</strong>: Perplexity Sonar integration for deep research capabilities</li>
<li><strong>Multimedia Generation</strong>: Fal.ai integration for image and video generation</li>
<li><strong>MCP Support</strong>: Model Context Protocol for advanced AI interactions</li>
<li><strong>All Form Integrations</strong>: Gravity Forms, WPForms, Ninja Forms, Contact Form 7</li>
</ul>
<h4>Form Integrations Now Available in Lite</h4>
<ul>
<li>Trigger complex workflows from any major form plugin</li>
<li>Receive data from your users and manipulate it with AI</li>
<li>Show results back to users via shortcodes</li>
<li>Full support for Gravity Forms, WPForms, Ninja Forms, and Contact Form 7</li>
</ul>
<h4>🤖 OpenAI o1 and o3 Reasoning Models</h4>
<ul>
<li>Create intelligent AI agents with OpenAI’s reasoning models</li>
<li>Add logic to your chatbots by using o1 or o3 models</li>
</ul>
<h4>🎨 Workflow Annotations & Documentation</h4>
<ul>
<li>Add contextual documentation directly in your workflows</li>
<li>Visual organization with sticky notes, text, and shapes</li>
<li>Color-coded annotations for better workflow organization</li>
<li>Resizable and customizable annotation components</li>
<li>Improved workflow readability and maintainability</li>
</ul>
<h4>🤖 AI Chatbot Builder – Transform Your Website with Intelligent Chat</h4>
<p>Create custom AI chatbots trained on your business data in minutes! Deploy intelligent conversational AI across your WordPress site to engage visitors, answer questions, and automate customer support.</p>
<h4>Why Choose Our AI Chatbot?</h4>
<p>✨ No-Code Chatbot Builder<br />
* Create custom AI chatbots without any coding<br />
* Train your chatbot on your business data, documentation, and FAQs<br />
* Deploy anywhere on your site with a simple shortcode<br />
* Full chat history tracking and analytics</p>
<p>🎨 Complete Design Customization<br />
* Customize colors, fonts, and themes to match your brand<br />
* Choose from multiple chat widget positions<br />
* Customize bot avatar and personality<br />
* Responsive design works perfectly on all devices</p>
<p>🧠 Intelligent Conversation Management<br />
* Maintains context throughout conversations<br />
* Persistent chat history for continuous conversations<br />
* Rate limiting and spam protection<br />
* Smart conversation routing</p>
<p>🔧 Advanced Configuration<br />
* Deploy as a floating widget or embed inline in any page<br />
* Customize initial greeting messages<br />
* Set auto-open delays and triggers<br />
* Control maximum message length and frequency</p>
<p>💡 Key Applications:<br />
* 24/7 Customer Support<br />
* Product Recommendations<br />
* FAQ Automation<br />
* Lead Generation<br />
* Sales Assistance<br />
* Technical Support<br />
* Educational Tools<br />
* Onboarding Assistance</p>
<p>Simply add [wp_ai_workflow_chat id=”your-workflow-id”] to any page or post to deploy your chatbot.</p>
<h4>🎯 AI Workflow Generator & Templates</h4>
<p>NEW! Instantly create workflows based on your requirements<br />
Pre-built workflow templates for common business processes<br />
Import/export workflows between sites<br />
AI-powered workflow suggestions and optimizations<br />
Automated best practice implementation</p>
<h4>🔍 Research Node with Perplexity Integration</h4>
<p>Deep web research automation<br />
Real-time information gathering<br />
Source citation and verification<br />
Multi-query research workflows<br />
Fact-checking and validation</p>
<h4>🎨 Multimedia Generation with Fal.ai</h4>
<p>AI image generation<br />
Video creation capabilities<br />
Custom visual content automation<br />
Brand-consistent media creation</p>
<h4>🤖 Universal AI Integration</h4>
<p>Access to 300+ AI models in one place<br />
Automated model selection based on tasks<br />
Custom prompt engineering tools<br />
Advanced context management with MCP support</p>
<h4>🔄 Business Process Automation</h4>
<p>Customer support automation<br />
Lead qualification workflows<br />
Data analysis and reporting<br />
Document processing and extraction<br />
E-commerce automation</p>
<h4>📊 Data & Analytics</h4>
<p>Automated data collection and analysis<br />
Google Sheets integration<br />
Custom database storage<br />
Real-time reporting workflows</p>
<h4>🌐 Integration Hub</h4>
<p><a href="https://wpaiworkflowautomation.com/docs/gravity-forms-trigger/" rel="nofollow ugc">Gravity Forms Integration</a><br />
<a href="https://wpaiworkflowautomation.com/docs/wpforms-integration/" rel="nofollow ugc">WPForms Integration</a><br />
<a href="https://wpaiworkflowautomation.com/docs/contact-form-7-integration/" rel="nofollow ugc">Contact Form 7 Integration</a><br />
<a href="https://wpaiworkflowautomation.com/docs/ninja-forms-integration/" rel="nofollow ugc">Ninja Forms Integration</a><br />
WooCommerce integration<br />
Webhook connections<br />
Google Workspace sync<br />
Custom API connections<br />
Fal.ai multimedia generation<br />
Perplexity research integration</p>
<h3>Real-World Applications</h3>
<p>✓ Customer Service Teams: Build AI-powered support workflows with any AI model<br />
✓ Marketing Teams: Automate research, content, and multimedia creation<br />
✓ E-commerce Businesses: Streamline product management and customer communication<br />
✓ Content Teams: Create intelligent content pipelines with AI-generated visuals<br />
✓ Data Analysts: Automate data collection and analysis<br />
✓ Business Owners: Implement AI-driven business processes<br />
✓ Developers: Create custom AI solutions for clients<br />
✓ Researchers: Automate data gathering and analysis using Perplexity’s Sonar models</p>
<h3>Key Components</h3>
<h4>Diverse Triggers</h4>
<p>Manual activation<br />
Form submissions (Gravity Forms, WPForms, Ninja Forms, Contact Form 7)<br />
Webhook endpoints<br />
WordPress events (Posts, Users, Comments)<br />
Scheduled executions<br />
External system events</p>
<h4>AI Processing Nodes</h4>
<p>300+ AI models available<br />
General-purpose AI processing<br />
Sentiment analysis<br />
Data extraction<br />
Research automation with Perplexity<br />
Decision making<br />
Language processing<br />
Multimedia generation</p>
<h4>Workflow Assistant</h4>
<p>24/7 AI expert assistance<br />
Workflow optimization<br />
Prompt engineering help<br />
Model selection guidance<br />
Performance tuning<br />
Best practice recommendations</p>
<h4>Action Nodes</h4>
<p>WordPress content management<br />
Email communication<br />
Database operations<br />
External API calls<br />
File management<br />
Google Workspace operations<br />
Multimedia content creation</p>
<h4>Control Flow</h4>
<p>Conditional logic<br />
Human oversight<br />
Approval workflows<br />
Error handling<br />
Retry mechanisms</p>
<h4>Output Options</h4>
<p>Save to Google Sheets<br />
Save to Google Drive<br />
Display results via shortcodes<br />
Store in databases for future use<br />
Send to external services via webhooks<br />
Generate and save multimedia content</p>
<h4>Visual Documentation & Annotations</h4>
<ul>
<li>Add sticky notes to document workflow sections</li>
<li>Text annotations for instructions and clarifications</li>
<li>Shape overlays to group and highlight workflow components</li>
<li>Color-coded visual organization</li>
<li>Resizable and customizable annotations</li>
</ul>
<h3>Powerful Integrations</h3>
<p>Gravity Forms<br />
WPForms<br />
Ninja Forms<br />
Contact Form 7<br />
Advanced Custom Fields (ACF)<br />
WooCommerce<br />
300+ AI Models (OpenAI, Claude, Gemini, Grok, DeepSeek, Mistral, and more)<br />
Perplexity AI Research<br />
Fal.ai Multimedia Generation<br />
Firecrawl for web scraping and crawling<br />
Unsplash for finding and adding images to your content<br />
Model Context Protocol (MCP) support</p>
<h3>Who Benefits?</h3>
<p>Content Creators: Automate content pipeline with AI and multimedia generation<br />
E-commerce Owners: Generate product descriptions and visuals at scale<br />
Digital Marketers: Create data-driven, AI-powered campaigns with research insights<br />
Customer Support Teams: Implement intelligent response systems with any AI model<br />
Developers: Extend WordPress capabilities with 300+ AI models<br />
Researchers: Streamline data collection with Perplexity’s research capabilities<br />
Multimedia Creators: Automate visual content generation</p>
<h3>Lite vs Pro Comparison</h3>
<h4>Lite Version (FREE) – Now Supercharged!</h4>
<p>✅ Unlimited workflows<br />
✅ Access to 300+ AI models<br />
✅ All form integrations (Gravity Forms, WPForms, etc.)<br />
✅ AI Workflow Generator<br />
✅ Template library and import/export<br />
✅ Workflow Assistant (24/7 AI expert)<br />
✅ Research Node with Perplexity</p>
<h4>Pro Version – For Power Users</h4>
<p>✅ Everything in Lite<br />
✅ Priority support<br />
✅ Advanced enterprise features<br />
✅ MCP capabilities<br />
✅ Custom integration development<br />
✅ White-label options<br />
✅ Dedicated account management<br />
✅ Advanced analytics and reporting<br />
✅ Priority access to new features</p>


AI Workflow Automation

Transform your WordPress site with AI-powered automation for content, customer support, data analysis, research, and business processes.

GRT Ticket vs AI Workflow Automation