GUZLI

<p>Guzli is an AI Chatbot for Customer Support & Lead Capture. Install the Guzli chat widget on your WordPress site in minutes (no theme edits) and give visitors instant answers around the clock.</p>
<h3>Why use Guzli on WordPress?</h3>
<ul>
<li>
<p><strong>AI customer support</strong>: answer FAQs instantly and reduce repetitive tickets.</p>
</li>
<li>
<p><strong>Lead capture</strong>: collect qualified leads from high-intent visitors.</p>
</li>
<li>
<p><strong>Fast setup</strong>: install the plugin, paste your keys, and go live.</p>
</li>
<li>
<p><strong>Works with any theme</strong>: loads the widget sitewide and initializes automatically.</p>
</li>
</ul>
<h3>Top features</h3>
<ul>
<li>
<p><strong>Train on your content</strong>: add websites, files, and text snippets so your chatbot answers using your real support material.</p>
</li>
<li>
<p><strong>Instant, accurate answers</strong>: respond in seconds using your knowledge base instead of generic replies.</p>
</li>
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<p><strong>Customer support automation</strong>: reduce repetitive tickets by handling common questions automatically.</p>
</li>
<li>
<p><strong>Lead capture</strong>: collect contact details during chat and review captured leads in your dashboard.</p>
</li>
<li>
<p><strong>Human handoff when needed</strong>: route conversations to a human when a request needs follow-up.</p>
</li>
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<p><strong>Multi-channel support</strong>: deploy on your website and connect additional channels like Slack from the Guzli dashboard.</p>
</li>
<li>
<p><strong>Help center publishing (optional)</strong>: host a public help center and keep articles in sync for consistent answers.</p>
</li>
<li>
<p><strong>Analytics and reporting</strong>: review conversations, lead capture outcomes, and coverage gaps so you can improve deflection over time.</p>
</li>
<li>
<p><strong>Widget customization</strong>: adjust colors, logo, avatar, theme (light/dark/system), launcher position, and copy.</p>
</li>
<li>
<p><strong>Conversation starters + welcome message</strong>: guide visitors with suggested questions and a branded introduction.</p>
</li>
<li>
<p><strong>AI Search Bar mode</strong>: swap the chat bubble for a docked AI search bar experience.</p>
</li>
<li>
<p><strong>Prompt bubbles</strong>: show rotating hints that nudge visitors to ask questions.</p>
</li>
<li>
<p><strong>Business hours controls</strong>: optionally hide the widget outside of your coverage window.</p>
</li>
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<p><strong>Identity verification (advanced)</strong>: securely identify logged-in users using a signed token from your backend.</p>
</li>
</ul>
<h3>Common use cases</h3>
<ul>
<li>Customer support automation (deflect repetitive questions)</li>
<li>Pre-sales Q&A and lead qualification</li>
<li>Product discovery and onboarding</li>
<li>Contact capture on high-intent pages (pricing, demo, checkout)</li>
<li>AI chatbot for WooCommerce stores and service businesses (works with any WordPress theme)</li>
</ul>
<h3>How it works</h3>
<ol>
<li>Create a Guzli account and an agent in the Guzli dashboard.</li>
<li>Create a client API key for the WordPress widget.</li>
<li>In WordPress, go to Settings > Guzli Options and paste:
<ul>
<li>API Key</li>
<li>Agent ID</li>
</ul>
</li>
<li>The plugin loads the Guzli widget script sitewide and mounts it automatically.</li>
</ol>
<h3>External services</h3>
<p>This plugin relies on external services to load the chatbot widget and deliver AI responses.</p>
<p>1) Guzli widget script CDN (https://cdn.guzli.com/widget/latest/guzli.iife.js)<br />
– Used to load the chat widget on your site.<br />
– Data sent: standard HTTP request data when the script is requested (e.g., IP address, user agent) so the file can be delivered.<br />
– Terms of Service: https://www.guzli.com/terms/<br />
– Privacy Policy: https://www.guzli.com/privacy/</p>
<p>2) Guzli API (https://gateway.guzli.com)<br />
– Used to connect the widget to your Guzli account and deliver chat responses/lead capture.<br />
– Data sent: API key and Agent ID when the widget initializes; chat messages and related metadata (such as page URL, page history, browser information, and IP address) when visitors interact. This context helps improve chatbot responses.<br />
– Telemetry can be disabled in the WordPress settings (Disable telemetry) or by setting <code>disableTelemetry: true</code> in the widget initialization options when embedding the script.<br />
– Terms of Service: https://www.guzli.com/terms/<br />
– Privacy Policy: https://www.guzli.com/privacy/</p>
<h3>Helpful links</h3>
<ul>
<li>Guzli Website: https://www.guzli.com/</li>
<li>Create an account: https://app.guzli.com/</li>
<li>Terms of Service: https://www.guzli.com/terms/</li>
<li>Privacy Policy: https://www.guzli.com/privacy/</li>
</ul>
<h3>Security and privacy</h3>
<p>If you need to identify logged-in users, use Guzli identity verification (a signed token generated by your backend). Review the Privacy Policy and Terms of Service:</p>
<ul>
<li>https://www.guzli.com/privacy/</li>
<li>https://www.guzli.com/terms/</li>
</ul>


Guzli – AI Chatbot for Customer Support & Lead Capture

Add Guzli’s AI chatbot to your WordPress site to automate customer support and capture more leads.

answerforce

<p>Extend the same professional support of your call answering service to your website visitors.<br />
Install live chat on your WordPress site in minutes and open up a whole new channel for leads.<br />
We work with you to create a detailed knowledge base, enabling your virtual receptionists to provide on-brand responses, capture leads, take messages, and schedule appointments. Never miss a lead or sale again.</p>
<h4>AnswerForce benefits</h4>
<ul>
<li>24/7 live chat support for your clients.</li>
<li>Give every customer premium support, be it by phone or live chat</li>
<li>Capture and qualify a whole new channel of leads</li>
<li>Build relationships and increase customer satisfaction</li>
<li>Analyze your web traffic to gain invaluable insights</li>
<li>Increase sales and boost your bottom line</li>
</ul>
<h4>24/7 live chat answering service</h4>
<p>Your website is open 24/7, your support should be too.</p>
<p>We can help you answer your customers’ questions, capture leads, take messages, and more. Choose to have our agents answer your chats 24/7, or whenever you’re unavailable.</p>
<h4>How it works with WordPress</h4>
<p>The AnswerForce plugin allows you to add live chat directly to your WordPress-powered website. Your website visitors simply click the icon to start chatting with a team member through the chat dashboard. If you are unavailable, one of our associates will answer the chat on your behalf.</p>
<h3>FAQs</h3>
<h4>How much does it cost?</h4>
<p>Prices vary, but every AnswerForce plan comes with a set number of chats. . Chat with us on our website to find out <a href="https://www.answerforce.com/live-chat/" rel="nofollow ugc">more</a>.</p>
<h4>Can I answer chats myself?</h4>
<p>You can answer an unlimited amount of chats yourself at no extra cost.</p>
<h4>How do I get updated on chats answered by AnswerForce?</h4>
<p>You’ll receive immediate notifications whenever an AnswerForce chat associate answers a chat on your behalf. You can view these via your AnswerForce app. You can also review chat transcripts in full through the chat dashboard.</p>
<h4>What is ChatSupport?</h4>
<p>ChatSupport is a live chat provider and the tool of choice for AnswerForce’s live answering team. ChatSupport was developed by AnywhereWorks, the parent company of AnswerForce.<br />
Through ChatSupport’s simple, secure chat widget, your AnswerForce receptionists provide 24/7 support to your website visitors.<br />
You can find out more about Chat Support <a href="https://chatsupport.co/" rel="nofollow ugc">here</a>.</p>


AnswerForce

Nifty little widget to add to your site and start taking chats.

Good application to take chats

Add the AnswerForce plugin for quick and easy customer support. Chat with visitors, build relationships and improve customer satisfaction.

Guzli – AI Chatbot for Customer Support & Lead Capture vs AnswerForce