Fumiki Takahashi

Hametuha INC.

This plugin add new custom post type ‘FAQ’. With some functionality, you can build help center for your user. 
What is help center? We collect examples at our <a href="https://github.com/hametuha/hamelp/wiki" rel="nofollow ugc">github wiki</a>.
<h4>Creating Portal</h4>
This plugin will provide…
<ul>
<li>Custom post type with single page and archive page.</li>
<li>Custom taxonomy associated to CPT.</li>
<li>Incremental search box.</li>
<li>AI Overview(Since 2.0.0)</li>
</ul>
<h4>AI Overview</h4>
AI Overview answers user questions based on your FAQ content using a large language model. 
It uses the <a href="https://github.com/WordPress/wp-ai-client" rel="nofollow ugc">wp-ai-client</a> bundled with WordPress core since WordPress 7.0, which requires an AI service to be configured in WordPress.
Requirements: AI Overview requires WordPress 7.0 or later. On older WordPress versions, the AI Overview block and template function will still appear in the editor and on the front-end, but the search form will not work (the REST endpoint that powers it is disabled). Other features of this plugin (FAQ custom post type, incremental search, shortcode) continue to work on WordPress 6.6+. Upgrade WordPress to 7.0 to enable AI Overview.
You can configure AI behavior and rate limiting from Settings > Hamelp in the admin panel. The settings page also includes a Rebuild Catalog Now button to manually refresh the FAQ catalog used as LLM context.
Using the Block
Add the AI FAQ Overview block in the block editor. The block has the following options:
<ul>
<li>Placeholder — Input placeholder text.</li>
<li>Button Text — Submit button label.</li>
<li>
Show Sources — Display related FAQ links below the answer.
Using the Template Function
</li>
</ul>
You can also use <code>hamelp_render_ai_overview()</code> in your theme templates:
<pre>
<?php echo hamelp_render_ai_overview(); ?>
</pre>
The function accepts an optional array of arguments:
<pre>
<php
echo hamelp_render_ai_overview( [
 'placeholder' => 'Ask a question...',
 'button_text' => 'Ask AI',
 'show_sources' => true,
] );
?>
</pre>
The function automatically enqueues the required JavaScript and CSS assets.
<h4>Search Box</h4>
The incremental FAQ search box is available in three forms.
Using the Block
Add the FAQ Search Box block in the block editor. The block has the following options:
<ul>
<li>Label — Input placeholder text.</li>
<li>
Button Text — Submit button label.
Using the Shortcode
</li>
</ul>
You can use shortcode <code>hamelp-search</code> in page content.
<pre>
[hamelp-search label='Enter your question here.'][/hamelp-search]
</pre>
Using the Template Function
You can also call <code>hamelp_render_search_box()</code> directly from your theme templates:
<pre>
<?php echo hamelp_render_search_box( [
 'label' => 'Enter your question here.',
 'btn' => 'Search',
] ); ?>
</pre>

Hamelp

Dan Cameron

Sprout Apps

James Rosado

Elana Davis

avonville1

Help Scout

<h4>Help Scout for WordPress</h4>
Thousands of businesses in more than 140 countries use Help Scout to make every customer support interaction more human & more helpful.
<h4>Features</h4>
This simple plugin takes only a few minutes to setup. It enables you to do a couple important things:
<ul>
<li>Add a contact form to your site, which submits inquiriest to Help Scout</li>
<li>Add a <a href="https://www.helpscout.net/embed-tools/" rel="nofollow ugc">Help Scout Beacon</a> to your site. Just paste your embed code and save.</li>
</ul>
<blockquote>
Looking for more horsepower? Try Help Scout Desk. 
 <a href="https://wphelpscout.com/?utm_medium=link&utm_campaign=hsfree&utm_source=wordpress.org" rel="nofollow ugc">Help Scout Desk</a> is a premium plugin that adds a full-featured customer portal to your WordPress site. Customers can submit inquiries, see their complete history and more.
</blockquote>

It's pretty great. However, I'm the author of the plugin so I'm a bit biased...even if I use it at sproutapps.co.

Pretty Awesome, Almost as Awesome as Help Scout

Great solution for those looking to integrate Help Scout into your website.

Feature rich and well supported

Release 6.5.7 License: GPLv2 or later License URI: http://www.gnu.org/licenses/gpl-2.0.html Add a contact form to your website, or embed Help Scout Be …

Hamelp vs Help Scout