Fumiki Takahashi

Hametuha INC.

This plugin add new custom post type ‘FAQ’. With some functionality, you can build help center for your user. 
What is help center? We collect examples at our <a href="https://github.com/hametuha/hamelp/wiki" rel="nofollow ugc">github wiki</a>.
<h4>Creating Portal</h4>
This plugin will provide…
<ul>
<li>Custom post type with single page and archive page.</li>
<li>Custom taxonomy associated to CPT.</li>
<li>Incremental search box.</li>
</ul>
You can use shortcode <code>hamelp-search</code> in page content.
<pre>[hamelp-search label='Enter your question here.'][/hamelp-search]</pre>
And you can call in your theme altenatively.
<pre>
<?php echo do_shortcode( '[hamelp-search][/hamelp-search]' ) ?>
</pre>

Hamelp

keycapability

Justin Fletcher

Do you want to give users a private area to share information based on a role they have been assigned?
…this plugin allows you to quickly create a custom post type for user roles. This allows users, with a specific role, the ability to create and edit their own ‘help notes’ providing a private set of notes for use. It can be used for anything else that fits with that role ( e.g. creating and sharing ideas within teams, minutes-of-meetings, formal notes… etc.).
To add new roles to the basic WordPress roles (Administrator, Editor, Subscriber ..etc ) you will need to use another plugin refer to <a href="https://codex.wordpress.org/Roles_and_Capabilities#Resources" rel="nofollow ugc">Roles_and_Capabilities</a> and Resources.. Plugins. You can then use one of these plugins ( e.g. <a href="https://wordpress.org/extend/plugins/user-role-editor/" title="User Role Editor" rel="ugc">User Role Editor</a> ) to allocate users to multiple roles.
So if you want to quickly give a group a private area to share and post ideas/notes .. 
1. Create a new role. 
2. Add users to the role. 
3. Enable the Help Notes from the settings.
A global ‘General Help Notes’ type is also available which is not tided to a specific role, this has the same access/capabilities as the standard WordPress ‘post’ type for write access. Unlike the other Help Notes the General Type is public to read, you can see an example over at an <a href="https://justinandco.com/plugins/help-notes/" rel="nofollow ugc">example content page</a>.
There is a widget available to list all users with access to the current Help Note type on display. The user display_name is shown and can be selected by each user within their own profile.
Extensions:
If you select the options for extending functionality through other plugins the following are available for ease of installing..
Admin side Plugins..
<ul>
<li><a href="https://wordpress.org/plugins/role-includer/" rel="ugc">Role Includer</a> simple interface to handle multiple roles with users. If you wish to hide/mask-out a particular role from “staff” ( such as “Administrator” ) so that staff cannot allocate the higher access level then you can exclude higher roles by using the <a href="https://justinandco.com/plugins/downloads/role-excluder/" rel="nofollow ugc">“Role Excluder”</a> plugin.</li>
<li><a href="https://wordpress.org/plugins/email-users/" rel="ugc">Email Users</a> allows users within a Help Note group/role to email others.</li>
<li><a href="https://wordpress.org/plugins/user-switching/" rel="ugc">User Switching</a> great tool for admins to switch to test any users access/capability.</li>
<li><a href="https://wordpress.org/plugins/simple-page-ordering/" rel="ugc">Simple Page Ordering</a> for easing re-ordering of Help Notes.</li>
<li><a href="https://wordpress.org/plugins/post-type-switcher" rel="ugc">Post Type Switcher</a> allows users with two or more roles to change the role assigned to a help note, useful if you created a Help Note under the wrong role.</li>
<li><a href="https://wordpress.org/plugins/pixabay-images/" rel="ugc">Pixabay Images</a> provides a quick method for all enabled roles within Help Notes to upload Public Domain images.</li>
</ul>
Front End Plugins..
<ul>
<li><a href="https://wordpress.org/plugins/simple-footnotes/" rel="ugc">Simple FootNotes</a> by <a href="https://profiles.wordpress.org/nacin/" rel="nofollow ugc">Andrew Nacin</a> to add a footnote shortcode [ref][/ref].</li>
<li><a href="https://wordpress.org/plugins/tabby-responsive-tabs/" rel="ugc">Tabby Response Tabs</a> by <a href="https://profiles.wordpress.org/numeeja/" rel="nofollow ugc">cubecolour</a> to add a tabbed effect to you contents page.</li>
<li><a href="https://wordpress.org/plugins/disable-comments/" rel="ugc">disable_comments</a> by <a href="https://profiles.wordpress.org/solarissmoke/" rel="nofollow ugc">solarissmoke</a> allows you to easily remove comments from ‘Help Note’ use.</li>
<li><a href="https://wordpress.org/plugins/menu-items-visibility-control/" rel="ugc">Menu Item Visibility Control</a> plugin by <a href="https://profiles.wordpress.org/shazdeh/" rel="nofollow ugc">shazdeh</a> to add/hide ‘Help Notes’ to your menus.</li>
</ul>
<h4>Plugin site</h4>
<a href="https://justinandco.com/plugins/role-based-help-notes/" rel="nofollow ugc">https://justinandco.com/plugins/role-based-help-notes/</a>
<h4>GitHub – Development</h4>
<a href="https://github.com/justinticktock/role-based-help-notes" rel="nofollow ugc">https://github.com/justinticktock/role-based-help-notes</a>

Role Based Help Notes

Using this on a WooCommerce site. Works like a charm. Great plugin.

Works great with WooCommerce

Help Notes/Posts private to assigned users of a WordPress role.

Hamelp vs Role Based Help Notes