Fumiki Takahashi

Hametuha INC.

This plugin add new custom post type ‘FAQ’. With some functionality, you can build help center for your user. 
What is help center? We collect examples at our <a href="https://github.com/hametuha/hamelp/wiki" rel="nofollow ugc">github wiki</a>.
<h4>Creating Portal</h4>
This plugin will provide…
<ul>
<li>Custom post type with single page and archive page.</li>
<li>Custom taxonomy associated to CPT.</li>
<li>Incremental search box.</li>
<li>AI Overview(Since 2.0.0)</li>
</ul>
<h4>AI Overview</h4>
AI Overview answers user questions based on your FAQ content using a large language model. 
It uses <a href="https://packagist.org/packages/wordpress/wp-ai-client" rel="nofollow ugc">wp-ai-client</a> (experimental) bundled via Composer, which requires an AI service to be configured in WordPress. Since wp-ai-client is still experimental, its API may change in future releases.
You can configure AI behavior and rate limiting from Settings > Hamelp in the admin panel.
Using the Block
Add the AI FAQ Overview block in the block editor. The block has the following options:
<ul>
<li>Placeholder — Input placeholder text.</li>
<li>Button Text — Submit button label.</li>
<li>
Show Sources — Display related FAQ links below the answer.
Using the Template Function
</li>
</ul>
You can also use <code>hamelp_render_ai_overview()</code> in your theme templates:
<pre>
<?php echo hamelp_render_ai_overview(); ?>
</pre>
The function accepts an optional array of arguments:
<pre>
<php
echo hamelp_render_ai_overview( [
 'placeholder' => 'Ask a question...',
 'button_text' => 'Ask AI',
 'show_sources' => true,
] );
?>
</pre>
The function automatically enqueues the required JavaScript and CSS assets.
<h4>Search Box</h4>
You can use shortcode <code>hamelp-search</code> in page content.
<pre>
[hamelp-search label='Enter your question here.'][/hamelp-search]
</pre>
And you can call in your theme altenatively.
<pre>
<?php echo do_shortcode( '[hamelp-search][/hamelp-search]' ) ?>
</pre>

Hamelp

Pradeep Makone

This plugin is being maintained for existing users of the plugin. New users are strongly recommended to use our latest ticketing system <a href="https://wordpress.org/plugins/supportcandy/">SupportCandy</a>.

WP Support Plus Responsive Ticket System

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This plugin is being maintained for existing users of the plugin. New users are strongly recommended to use our latest ticketing system SupportCandy.

Hamelp vs WP Support Plus Responsive Ticket System