Help Desk and customer support.
In order to set up the Help Desk WP on your website please follow the steps below. First off you need to create a new page as your support portal page and then there is a shortcode that you should put on the page.
[helpdesk_support_portal]
The above shortcode will render the content of the helpdesk on your page. Another thing you should do is set your page as the support portal page in Help Desk WP settings.
In order to set that page navigate to WordPress -> Help Desk WP and at the top of the page open up the settings and then in the Portal Page tab you can select your page and save it.
Your support system is ready now. Your customers can open that page and submit their tickets.
The tickets will be shown in WordPress -> Help Desk WP and you can filter and answer them.
Watch the following video for more information.
<iframe loading="lazy" title="Help Desk WP" width="750" height="422" src="https://www.youtube.com/embed/MqKqwe0fgqA?feature=oembed" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" referrerpolicy="strict-origin-when-cross-origin" allowfullscreen></iframe>
<h4>Features</h4>
<ul>
<li>Unlimited Agents</li>
<li>Sorting And Filtering</li>
<li>Custom Category</li>
<li>Custom Type</li>
<li>Custom Priority</li>
<li>Custom Status</li>
<li>Email Notification</li>
<li>Customers Dashboard</li>
<li>Documentations</li>
</ul>

Help Desk WP

emarket-design

Safiye Duman

<blockquote>
LIVE DEMO SITE 
 <a href="https://wpticketcom.emdplugins.com/?pk_campaign=wp-ticket-com&pk_kwd=readme" rel="nofollow ugc">WP Ticket Starter Demo Site</a> 
 Powerful | Easy to use | Beautiful
</blockquote>
Customer Support Ticket System is a powerful helpdesk plugin for WordPress that helps you manage customer support directly from your website. Whether you’re a freelancer, agency, or business, you can create, assign, and track tickets with ease — no third-party systems required.
Allow users to submit support tickets via a frontend form. Manage them through a simple, intuitive dashboard. Automatically notify customers and support agents via email. Assign agents, set priorities, track ticket status, and improve response times.
Introduction Video to get you started
<iframe loading="lazy" title="Best Support Ticket Plugin for WordPress - WP Ticket introduction" width="750" height="422" src="https://www.youtube.com/embed/Gsaf7TaCOJY?feature=oembed" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" referrerpolicy="strict-origin-when-cross-origin" allowfullscreen></iframe>
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Enterprise grade Customer Service Software & Support Ticket System Features
<ul>
<li><a href="https://emdplugins.com/wp-ticket-unleashes-revenue-generation-with-customer-support-plans/?pk_campaign=wp-ticket-com&pk_kwd=readme" rel="nofollow ugc">Monetize Support with Support Plans</a></li>
<li><a href="https://emdplugins.com/wp-ticket-unveils-individual-dashboards-for-superior-support/?pk_campaign=wp-ticket-com&pk_kwd=readme" rel="nofollow ugc">Empower Your Support Team</a></li>
<li><a href="https://emdplugins.com/wp-ticket-safeguards-your-support-ticket-form-with-honeypot-and-re-captcha/?pk_campaign=wp-ticket-com&pk_kwd=readme" rel="nofollow ugc">Combat Spam Effectively</a></li>
<li><a href="https://emdplugins.com/wp-ticket-facilitates-seamless-attachment-sharing-for-support-tickets/?pk_campaign=wp-ticket-com&pk_kwd=readme" rel="nofollow ugc">Enhanced Communication</a></li>
<li><a href="https://emdplugins.com/wp-ticket-consistent-interface-across-all-devices/?pk_campaign=wp-ticket-com&pk_kwd=readme" rel="nofollow ugc">Seamless Support Anywhere, Anytime</a></li>
<li><a href="https://emdplugins.com/wp-ticket-customize-your-ticket-forms/?pk_campaign=wp-ticket-com&pk_kwd=readme" rel="nofollow ugc">Create a seamless support experience that enhances customer satisfaction</a></li>
<li><a href="https://emdplugins.com/wp-ticket-customer-support-client-area/?pk_campaign=wp-ticket-com&pk_kwd=readme" rel="nofollow ugc">Empower Users: Elevate User Engagement with WP Ticket</a></li>
<li><a href="https://emdplugins.com/wp-ticket-role-based-helpdesk-access-control/?pk_campaign=wp-ticket-com&pk_kwd=readme" rel="nofollow ugc">Role Based Helpdesk Access Control</a></li>
<li><a href="https://emdplugins.com/wp-ticket-shared-helpdesk-ticket-inbox/?pk_campaign=wp-ticket-com&pk_kwd=readme" rel="nofollow ugc">WP Ticket’s Shared Team Inbox Empowers Helpdesk Agents</a></li>
<li><a href="https://emdplugins.com/wp-ticket-frontend-support-ticket-and-agent-profile-editing/?pk_campaign=wp-ticket-com&pk_kwd=readme" rel="nofollow ugc">Enhance overall system adoption and productivity.</a> – Premium feature (Included in Ent only)</li>
<li><a href="https://emdplugins.com/wp-ticket-empowers-field-level-permissions-for-controlled-helpdesk-access/?pk_campaign=wp-ticket-com&pk_kwd=readme" rel="nofollow ugc">Secure helpdesk system by allowing you to control access rights</a> – Premium feature (Included in Ent only)</li>
<li><a href="https://emdplugins.com/wp-ticket-facilitates-team-based-resolution-for-faster-ticket-resolution/?pk_campaign=wp-ticket-com&pk_kwd=readme" rel="nofollow ugc">Promote collaboration among staff</a> – Premium feature (included both Pro and Ent)</li>
<li><a href="https://emdplugins.com/wp-ticket-time-based-customer-support-automation/?pk_campaign=wp-ticket-com&pk_kwd=readme" rel="nofollow ugc">Streamline support processes and reduce manual intervention</a> – Premium feature (Included in Ent only)</li>
<li><a href="https://emdplugins.com/wp-ticket-event-based-workflows-automate-customer-support-tasks/?pk_campaign=wp-ticket-com&pk_kwd=readme" rel="nofollow ugc">Free up time for higher-priority tasks</a> – Premium feature (Included in Ent only)</li>
<li><a href="https://emdplugins.com/wp-ticket-flexible-organization-of-support-staff-across-multiple-departments/?pk_campaign=wp-ticket-com&pk_kwd=readme" rel="nofollow ugc">Effective organization of support staff into distinct departments.</a> – Premium feature (included both Pro and Ent)</li>
<li><a href="https://emdplugins.com/wp-ticket-get-more-work-out-of-your-agents/?pk_campaign=wp-ticket-com&pk_kwd=readme" rel="nofollow ugc">Enhance Support Agent Capabilities with Easy Customization</a> – Premium feature (included both Pro and Ent)</li>
<li><a href="https://emdplugins.com/wp-ticket-leverage-the-power-of-out-of-the-box-customizations/?pk_campaign=wp-ticket-com&pk_kwd=readme" rel="nofollow ugc">Leverage the power of out-of-the-box customizations</a> – Premium feature (included both Pro and Ent)</li>
<li><a href="https://emdplugins.com/wp-ticket-widgets-display-recent-tickets-anywhere-on-your-helpdesk/?pk_campaign=wp-ticket-com&pk_kwd=readme" rel="nofollow ugc">Showcase Latest Support Requests</a> – Premium feature (included both Pro and Ent)</li>
<li><a href="https://emdplugins.com/wp-ticket-streamlines-support-by-linking-similar-tickets-for-efficient-resolution/?pk_campaign=wp-ticket-com&pk_kwd=readme" rel="nofollow ugc">Enhance Support Efficiency</a> – Premium feature (Included in Ent only)</li>
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<li><a href="https://emdplugins.com/wp-ticket-stay-updated-instant-notifications-for-customers-and-agents/?pk_campaign=wp-ticket-com&pk_kwd=readme" rel="nofollow ugc">Stay Informed: Real-Time Notifications for Customers and Agents</a> – Premium feature (included both Pro and Ent)</li>
<li><a href="https://emdplugins.com/expedite-customer-support-with-quick-searches/?pk_campaign=wp-ticket-com&pk_kwd=readme" rel="nofollow ugc">Expedite customer support with quick searches</a> – Premium feature (included both Pro and Ent)</li>
<li><a href="https://emdplugins.com/effortlessly-pinpoint-issues-rapid-real-time-overview-of-essential-helpdesk-metrics/?pk_campaign=wp-ticket-com&pk_kwd=readme" rel="nofollow ugc">Get a quick, real-time summary of the most important helpdesk metrics </a> – Premium feature</li>
<li><a href="https://emdplugins.com/wp-ticket-powerful-helpdesk-search-forms/?pk_campaign=wp-ticket-com&pk_kwd=readme" rel="nofollow ugc">Powerful helpdesk search forms</a> – Premium feature (included both Pro and Ent)</li>
<li><a href="https://emdplugins.com/track-agent-performance-through-integrated-dashboard-in-wp-ticket/?pk_campaign=wp-ticket-com&pk_kwd=readme" rel="nofollow ugc">Monitor Agent Performance via Integrated Dashboard in WP Ticket</a> – Premium feature (Included in Ent only)</li>
<li><a href="https://emdplugins.com/wp-ticket-ensure-accurate-and-up-to-date-information-in-all-platforms/?pk_campaign=wp-ticket-com&pk_kwd=readme" rel="nofollow ugc">Save time and resources by eliminating manual data entry and updates</a> – Add-on</li>
<li><a href="https://emdplugins.com/wp-ticket-mailchimp-addon/?pk_campaign=wp-ticket-com&pk_kwd=readme" rel="nofollow ugc">Seamlessly integrate support processes with their email marketing strategy</a> – Add-on</li>
<li><a href="https://emdplugins.com/wp-ticket-microsoft-active-directory-ldap-addon/?pk_campaign=wp-ticket-com&pk_kwd=readme" rel="nofollow ugc">Automate updates and ensure consistent team data</a> – Add-on</li>
<li><a href="https://emdplugins.com/wp-ticket-smart-search-and-columns-addon/?pk_campaign=wp-ticket-com&pk_kwd=readme" rel="nofollow ugc">Combine multiple criteria for targeted information retrieval</a> – Add-on (included both Pro and Ent)</li>
<li><a href="https://emdplugins.com/wp-ticket-import-export-addon/?pk_campaign=wp-ticket-com&pk_kwd=readme" rel="nofollow ugc">Simplify migration from other customer support systems</a> – Add-on (included both Pro and Ent)</li>
<li><a href="https://emdplugins.com/wp-ticket-easy-digital-downloads-addon/?pk_campaign=wp-ticket-com&pk_kwd=readme" rel="nofollow ugc">Connect customer orders and products with support tickets</a> – Add-on</li>
<li><a href="https://emdplugins.com/wp-ticket-woocommerce-addon/?pk_campaign=wp-ticket-com&pk_kwd=readme" rel="nofollow ugc">Wp Ticket Woocommerce Addon</a> – Add-on</li>
<li><a href="https://emdplugins.com/wp-ticket-canned-responses-addon/?pk_campaign=wp-ticket-com&pk_kwd=readme" rel="nofollow ugc"> Elevate overall efficiency with WP Ticket’s Canned Responses Addon</a> – Add-on (Included in Ent only)</li>
<li><a href="https://emdplugins.com/wp-ticket-incoming-email-addon/?pk_campaign=wp-ticket-com&pk_kwd=readme" rel="nofollow ugc">Clutter-free and streamlined customer support experience</a> – Add-on (Included in Ent only)</li>
</ul>
PLUGIN LINKS 
* <a href="https://wpticketcom.emdplugins.com/?pk_campaign=wp-ticket-com&pk_kwd=readme" rel="nofollow ugc">WP Ticket Starter Demo Site</a> 
* <a href="https://docs.emdplugins.com/wp-ticket-community/?pk_campaign=wp-ticket-com&pk_kwd=readme" rel="nofollow ugc">WP Ticket Starter Documentation</a>
<blockquote>
This plugin’s code was generated by <a href="https://wpappstudio.com" rel="nofollow ugc">WP App Studio</a> Professional WordPress Design and Development Platform based on the plugin’s design. You can develop a plugin like WP Ticket using <a href="https://wpappstudio.com/quick-start/" rel="nofollow ugc">WP App Studio</a> plugin and sell its designs by <a href="https://wpappstudio.com/become-a-selldev-author/" rel="nofollow ugc">becoming a SellDev author</a> 
</blockquote>

Customer Support Ticket System & Helpdesk Plugin for WordPress

Create a support ticket system in WordPress. Manage customer inquiries, agents, priorities, and more with this flexible helpdesk plugin.

Help Desk WP vs Customer Support Ticket System & Helpdesk Plugin for WordPress