helplaneio

<p>HelpLane Chat adds a powerful live chat widget to your WordPress site, enabling real-time customer support directly from your HelpLane dashboard.</p>
<p><strong>Features:</strong></p>
<ul>
<li>Easy setup – just enter your Brand Token</li>
<li>Automatic user identification for logged-in users</li>
<li>WooCommerce integration – see customer order stats</li>
<li>No coding required</li>
<li>Lightweight and fast</li>
</ul>
<p><strong>For WooCommerce Stores:</strong></p>
<p>When WooCommerce is active, the plugin automatically passes customer data to HelpLane:<br />
* Customer order count<br />
* Lifetime value (total spent)<br />
* Currency</p>
<p>This helps your support team provide better, more personalized assistance.</p>
<h3>External services</h3>
<p>This plugin connects to the HelpLane service to provide live chat functionality on your WordPress site.</p>
<p><strong>Service Provider:</strong> HelpLane (helplane.io)</p>
<p><strong>What data is sent and when:</strong></p>
<ul>
<li>The chat widget script is loaded from <code>chat.helplane.io</code> when any page on your site is viewed</li>
<li>When a visitor opens the chat widget, their messages are sent to HelpLane servers</li>
<li>For logged-in WordPress users, the following data is automatically sent to identify them:
<ul>
<li>User ID</li>
<li>Display name</li>
<li>Email address</li>
</ul>
</li>
<li>When WooCommerce is active, additional customer data may be sent:
<ul>
<li>Order count</li>
<li>Total lifetime value (amount spent)</li>
<li>Currency</li>
</ul>
</li>
</ul>
<p><strong>Service links:</strong></p>
<ul>
<li><a href="https://helplane.io" rel="nofollow ugc">HelpLane Website</a></li>
<li><a href="https://www.helplane.io/terms" rel="nofollow ugc">Terms of Service</a></li>
<li><a href="https://www.helplane.io/privacy-policy" rel="nofollow ugc">Privacy Policy</a></li>
</ul>


HelpLane Chat

Add HelpLane live chat widget to your WordPress site with automatic user identification.

Giorgio Zamparelli

<p>Integrate Globo Widget chat for seamless customer support on your WordPress site. Globo Support is a SaaS product for live chat.</p>
<h3>How it works</h3>
<ol>
<li>Powered by Globo Support: The globo widget chat plugin uses Globo Support’s Chat Widget feature to allow visitors to interact with wordpress sites and send queries to the site owners.</li>
<li>Integration with the dashboard: Messages sent through the widget (widget.globo.support) are seamlessly integrated into the Globo.support’s dasbhoard <a href="https://app.globo.support" rel="nofollow ugc">app.globo.support</a>. WordPress site owners will receive these messages on <a href="https://app.globo.support" rel="nofollow ugc">app.globo.support</a> and will be able to manage conversations and interactions from a centralized location.</li>
</ol>
<p>Learn More:<br />
Explore the full suite of Globo.support features by visiting our landing page <a href="https://globo.support" rel="nofollow ugc">globo.support</a> and main app at <a href="https://app.globo.support" rel="nofollow ugc">app.globo.support</a>.</p>
<p><a href="https://www.globo.support/en/privacy-policy/" rel="nofollow ugc">Privacy policy</a></p>
<h3>Features</h3>
<ul>
<li>Easy integration of the Globo Widget chat into your website.</li>
<li>Provide real-time customer support to your users.</li>
<li>Customize the appearance and behavior of the chat widget.</li>
</ul>
<h3>Installation</h3>
<ol>
<li>Install the plugin through the ‘Plugins’ menu in WordPress and activate.</li>
<li>Configure the Globo Widget settings in the plugin’s Globo settings page.</li>
</ol>
<h3>Frequently Asked Questions</h3>
<p>Q: How do I configure the Globo Widget settings?<br />
A: After activating the plugin, navigate to the ‘Globo Settings’ page in the WordPress admin area. Enter your Globo Website ID and customize the chat widget’s appearance and behavior.</p>
<p>Q: Where can I find my Globo Website ID?<br />
A: Your Globo Website ID can be obtained from your app.globo.support account. Log in to your app.globo.support dashboard and navigate to Settings page to find your unique Website ID.</p>
<p>Changelog</p>
<h4>1.0</h4>
<ul>
<li>Initial release.</li>
</ul>
<p>Upgrade Notice</p>
<h4>1.0</h4>
<p>Initial release of the Globo Widget Integration plugin.</p>


Globo Customer Service Chat

Integrate Globo Widget chat for seamless customer support on your WordPress site. Globo Support is a SaaS product for live chat.

HelpLane Chat vs Globo Customer Service Chat