helplaneio

HelpLane Chat adds a powerful live chat widget to your WordPress site, enabling real-time customer support directly from your HelpLane dashboard.
Features:
<ul>
<li>Easy setup – just enter your Brand Token</li>
<li>Automatic user identification for logged-in users</li>
<li>WooCommerce integration – see customer order stats</li>
<li>No coding required</li>
<li>Lightweight and fast</li>
</ul>
For WooCommerce Stores:
When WooCommerce is active, the plugin automatically passes customer data to HelpLane: 
* Customer order count 
* Lifetime value (total spent) 
* Currency
This helps your support team provide better, more personalized assistance.
<h3>External services</h3>
This plugin connects to the HelpLane service to provide live chat functionality on your WordPress site.
Service Provider: HelpLane (helplane.io)
What data is sent and when:
<ul>
<li>The chat widget script is loaded from <code>chat.helplane.io</code> when any page on your site is viewed</li>
<li>When a visitor opens the chat widget, their messages are sent to HelpLane servers</li>
<li>For logged-in WordPress users, the following data is automatically sent to identify them:
<ul>
<li>User ID</li>
<li>Display name</li>
<li>Email address</li>
</ul>
</li>
<li>When WooCommerce is active, additional customer data may be sent:
<ul>
<li>Order count</li>
<li>Total lifetime value (amount spent)</li>
<li>Currency</li>
</ul>
</li>
</ul>
Service links:
<ul>
<li><a href="https://helplane.io" rel="nofollow ugc">HelpLane Website</a></li>
<li><a href="https://www.helplane.io/terms" rel="nofollow ugc">Terms of Service</a></li>
<li><a href="https://www.helplane.io/privacy-policy" rel="nofollow ugc">Privacy Policy</a></li>
</ul>

HelpLane Chat

Add HelpLane live chat widget to your WordPress site with automatic user identification.

infoset

<a href="https://infoset.app" rel="nofollow ugc">Infoset</a> is a leading cloud omnichannel support and sales platform. With Infoset, you can easily manage all your sales and support channels such as incoming/outgoing calls (cloud call center, cloud switchboard), e-mail, live chat, chatbot, social media from a single platform. You can use Infoset anywhere, on any device with an internet connection.
This plugin allows you to add an Infoset Chat Widget to your website with just a few clicks and start chatting with your visitors and customers.

Infoset

The official WordPress plugin for Infoset Chat.

Talk to your visitors before it's too late. Set up chat triggers to automatically turn visitors  …

HelpLane Chat vs Infoset