helplaneio

<p>HelpLane Chat adds a powerful live chat widget to your WordPress site, enabling real-time customer support directly from your HelpLane dashboard.</p>
<p><strong>Features:</strong></p>
<ul>
<li>Easy setup – just enter your Brand Token</li>
<li>Automatic user identification for logged-in users</li>
<li>WooCommerce integration – see customer order stats</li>
<li>No coding required</li>
<li>Lightweight and fast</li>
</ul>
<p><strong>For WooCommerce Stores:</strong></p>
<p>When WooCommerce is active, the plugin automatically passes customer data to HelpLane:<br />
* Customer order count<br />
* Lifetime value (total spent)<br />
* Currency</p>
<p>This helps your support team provide better, more personalized assistance.</p>
<h3>External services</h3>
<p>This plugin connects to the HelpLane service to provide live chat functionality on your WordPress site.</p>
<p><strong>Service Provider:</strong> HelpLane (helplane.io)</p>
<p><strong>What data is sent and when:</strong></p>
<ul>
<li>The chat widget script is loaded from <code>chat.helplane.io</code> when any page on your site is viewed</li>
<li>When a visitor opens the chat widget, their messages are sent to HelpLane servers</li>
<li>For logged-in WordPress users, the following data is automatically sent to identify them:
<ul>
<li>User ID</li>
<li>Display name</li>
<li>Email address</li>
</ul>
</li>
<li>When WooCommerce is active, additional customer data may be sent:
<ul>
<li>Order count</li>
<li>Total lifetime value (amount spent)</li>
<li>Currency</li>
</ul>
</li>
</ul>
<p><strong>Service links:</strong></p>
<ul>
<li><a href="https://helplane.io" rel="nofollow ugc">HelpLane Website</a></li>
<li><a href="https://www.helplane.io/terms" rel="nofollow ugc">Terms of Service</a></li>
<li><a href="https://www.helplane.io/privacy-policy" rel="nofollow ugc">Privacy Policy</a></li>
</ul>


HelpLane Chat

Add HelpLane live chat widget to your WordPress site with automatic user identification.

keshav480

<h4>Watch Demo Video</h4>
<p><a href="https://www.youtube.com/watch?v=fk9BHfonuBQ" rel="nofollow ugc">Watch the plugin demo on YouTube</a></p>
<p><strong>SRKP Live Support</strong> is a lightweight and powerful real-time chat plugin for WordPress.<br />
It allows website owners to communicate instantly with their visitors using a clean, responsive chat widget.</p>
<p>The plugin includes:</p>
<ul>
<li>Real-time chat using Pusher API  </li>
<li>Admin dashboard chat management  </li>
<li>Customizable widget colors  </li>
<li>Custom support icon upload  </li>
<li>Header/footer color control  </li>
<li>Enable/Disable chat switch  </li>
<li>Mobile responsive floating chat button  </li>
<li>Secure architecture using WordPress database</li>
</ul>
<p>This plugin is perfect for businesses that want to improve customer engagement directly from their website with zero coding required.</p>
<h3>External Services</h3>
<p>This plugin connects to the Pusher Channels service to deliver real-time chat updates between visitors and the WordPress admin panel.</p>
<p>It sends:</p>
<ul>
<li>chat event payloads needed to deliver new messages in real time</li>
<li>your configured Pusher app credentials from the site settings when the server authenticates API requests to Pusher</li>
</ul>
<p>It does not automatically create a Pusher account. You must provide your own Pusher credentials in the plugin settings.</p>
<p>Service links:</p>
<ul>
<li>Pusher: https://pusher.com/</li>
<li>Terms of Service: https://pusher.com/legal/terms</li>
<li>Privacy Policy: https://pusher.com/legal/privacy-policy</li>
</ul>
<h3>Features</h3>
<ul>
<li>Real-time Chat (Pusher integrated)  </li>
<li>Customizable chat UI (colors, icons, text)  </li>
<li>Live unread message count  </li>
<li>Fully mobile responsive  </li>
<li>Lightweight and optimized  </li>
<li>Works with any WordPress theme  </li>
<li>Admin can manage all user messages  </li>
<li>Secure – credentials stored safely in database</li>
</ul>
<h3>Credits</h3>
<p>SRKP Live Support is created and maintained by SRKP.<br />
It bundles the Pusher JavaScript client library under its upstream MIT license.</p>
<h3>A brief Markdown Example</h3>
<p>Ordered list example:</p>
<ol>
<li>Enable chat</li>
<li>Add Pusher credentials</li>
<li>Customize widget</li>
<li>Start supporting your customers</li>
</ol>
<p>Unordered list example:</p>
<ul>
<li>Fast</li>
<li>Secure</li>
<li>Real-time</li>
</ul>


SRKP Live Support

A real-time live chat system for WordPress. Provide instant support to your users using Pusher-powered live messaging.

HelpLane Chat vs SRKP Live Support