helpshelf

The HelpShelf WordPress Plugin provides a customizable widget service that integrates seamlessly with your WordPress site. This plugin acts as a connector to the HelpShelf service, enabling you to embed a fully customizable help widget on your website.
Key Features: 
* Dynamic Script Insertion: 
 The plugin takes the SITE_ID provided by the user in the WordPress admin panel and automatically injects the required JavaScript code into the section of all pages. 
* HelpShelf Widget Integration: 
 The plugin loads a JavaScript file from a dynamic URL (https://s3.amazonaws.com/helpshelf-production/gen/loader/{SITE_ID}.min.js) hosted on our secure S3 service. This file initializes and identifies the HelpShelf widget, ensuring that any updates or bug fixes are delivered instantly without requiring a new plugin release. 
* Customizable User and Company Attributes: 
 Easily pass custom attributes to HelpShelf for personalized user interactions and enhanced support.
Service Information: 
* This plugin connects to HelpShelf’s widget service 
* The remote script loading is essential for widget functionality because: 
 – It enables real-time widget customization 
 – Allows dynamic updates to widget appearance and behavior 
 – Maintains consistent widget performance across all installations 
* A HelpShelf account is required (sign up at https://helpshelf.com) 
* Your site will connect to our secure AWS S3 servers (helpshelf-production.s3.amazonaws.com) to load the widget
Widget Customization: 
* Fully customizable design to match your brand 
* Flexible color scheme options 
* Adjustable widget positioning and behavior 
* Custom styling options through HelpShelf dashboard
*Technical Details:** 
* Remote Script: The plugin loads your customized widget configuration from our secure servers 
* Server Location: All widget resources are served from helpshelf-production.s3.amazonaws.com 
* Updates: Remote loading ensures your widget always has the latest features and improvements
Account Requirements: 
1. Sign up for a HelpShelf account at https://helpshelf.com 
2. Obtain your unique SITE_KEY from the HelpShelf dashboard 
3. Enter the SITE_KEY in your WordPress plugin settings 
4. Customize your widget design through the HelpShelf
Privacy & Security: 
* All remote scripts are served via HTTPS 
* Our servers are hosted on secure AWS infrastructure 
* Widget configuration is loaded securely
<h3>Additional Information</h3>
By integrating HelpShelf, you agree to allow our plugin to load remote assets essential for delivering our service. For more details on our service and remote asset management, please visit https://helpshelf.com/.

HelpShelf

Short Description: Easily integrate the HelpShelf widget into your WordPress site for enhanced support and streamlined knowledge base access.

WebberZone

Ajay

<a href="https://webberzone.com/plugins/knowledgebase/" rel="nofollow ugc">Knowledge Base</a> is an easy-to-use WordPress plugin that allows you to create a knowledge base / FAQ section on your site.
You can use it to create a single or multi-product knowledge base with little effort.
The plugin was born after I tried several free plugins and themes that didn’t fit my purpose. It’s designed to be very easy to install and use out of the box.
You can view a <a href="https://webberzone.com/support/knowledgebase/" rel="nofollow ugc">live demo of my knowledge base</a>.
<h4>Terminology</h4>
<ul>
<li>Articles: A custom post type <code>wz_knowledgebase</code> is used to store all the knowledge base articles</li>
<li>Sections: A custom taxonomy ( <code>kbcategory</code> ) used to create the knowledge base. You will need at least one category to display the knowledge base. Add these categories under Knowledge Base > Sections</li>
<li>Tags: Additionally you can use tags ( <code>kbtags</code> ) can also be used for each knowledge base article.</li>
</ul>
<h4>Main features</h4>
<ul>
<li>Supports unlimited knowledge bases using different sections with unlimited nested levels</li>
<li>Inbuilt styles that display the Knowledge Base beautifully and are fully responsive – Uses the <a href="http://www.responsivegridsystem.com/" rel="nofollow ugc">Responsive Grid System</a></li>
<li>Customizable permalinks: Archives are enabled so your knowledge base can be viewed automatically at <code>/knowledgebase/</code> upon activation. You can change this on the Settings page</li>
<li>Shortcode: <code>[knowledgebase]</code> will allow you to display the knowledge base on any page you choose. For other shortcodes, check the FAQ</li>
<li>Gutenberg block: You can display the knowledge base using a block. Find it by typing <code>kb</code> or <code>knowledge base</code> when adding a new block</li>
<li>Breadcrumbs: Default templates include breadcrumbs. Alternatively, use the function or shortcode to display this where you want</li>
<li>Widgets: WZKB Articles, WZKB Sections and WZKB Breadcrumbs</li>
<li>Inbuilt cache to speed up the display of your knowledge base articles</li>
</ul>
<h4>Contribute</h4>
If you have an idea, I’d love to hear it. WebberZone Knowledge Base is also available on <a href="https://github.com/WebberZone/knowledgebase" rel="nofollow ugc">Github</a>. You can <a href="https://github.com/WebberZone/knowledgebase/issues" rel="nofollow ugc">create an issue on the Github page</a> or, better yet, fork the plugin, add a new feature and send me a pull request.

Knowledge Base

The plugin is great, it comes with everything that you need for a good knowledge base. Using it with Ultimate Member will give you the ability to control visibility of articles and other stuff.

Everything that you need for a good knowledge base

Effortlessly build a comprehensive knowledge base for unlimited products on your WordPress site and elevate your customer support experience.

HelpShelf vs Knowledge Base