HeroChat

<p>Streamline your customer communication with HeroChat, a powerful live chat and chatbot solution designed for conversational marketing.</p>
<p>Save time, increase engagement, and convert more visitors into customers using a system built for real-time interaction.</p>
<p>Here’s how HeroChat helps you grow your business and improve communication.</p>
<h3>Live chat</h3>
<p>Easily add a live chat widget to your website and start conversations with your visitors instantly.</p>
<p>With HeroChat, you can:</p>
<ul>
<li>Provide real-time customer support directly on your website</li>
<li>Assist potential customers during their decision-making process</li>
<li>Engage visitors and capture leads efficiently</li>
<li>Automate conversations using chatbot functionality</li>
</ul>
<h3>Real-time notifications</h3>
<p>Stay connected and never miss a message.</p>
<p>HeroChat includes a complete notification system, including:</p>
<ul>
<li>Email notifications</li>
<li>Push notifications</li>
<li>Desktop alerts</li>
<li>Sound alerts and visual indicators</li>
</ul>
<p>You can also update the browser tab title dynamically when new messages arrive.</p>
<h3>Mobile experience</h3>
<p>Turn any device into a support hub.</p>
<p>HeroChat works seamlessly across desktop and mobile devices and can be used as a progressive web app.</p>
<p>Install it on your smartphone or computer and manage conversations from anywhere.</p>
<h3>Support features</h3>
<ul>
<li>Manage conversations in real time  </li>
<li>Knowledge base integration  </li>
<li>Message editor and saved replies  </li>
<li>Departments and routing  </li>
<li>Notifications and queue management  </li>
<li>Email integration  </li>
<li>Omni-channel communication  </li>
<li>AI-powered translations and smart replies  </li>
<li>Reports and analytics  </li>
<li>Ticket system and offline messages  </li>
<li>And more  </li>
</ul>
<h3>Chatbot features</h3>
<ul>
<li>Automated conversations  </li>
<li>Easy-to-use interface  </li>
<li>Pre-built templates  </li>
<li>Training and customization  </li>
<li>Rich message support  </li>
<li>Human takeover  </li>
<li>Multilingual support  </li>
<li>Knowledge base integration  </li>
<li>WooCommerce compatibility  </li>
<li>Integration with platforms like Facebook and Telegram  </li>
<li>AI-powered automation and analytics  </li>
<li>Advanced actions and workflows  </li>
</ul>
<h3>Marketing features</h3>
<ul>
<li>Popup messages  </li>
<li>Welcome messages  </li>
<li>Follow-up sequences  </li>
<li>Subscription forms  </li>
<li>Newsletter integration  </li>
<li>Automation triggers  </li>
<li>Multi-user messaging  </li>
<li>WooCommerce integration  </li>
<li>Proactive chat campaigns  </li>
<li>Rich interactive messages  </li>
</ul>
<h3>User management</h3>
<ul>
<li>User registration and login  </li>
<li>Manage agents and customers  </li>
<li>Search, filter, and organize users  </li>
<li>Customer insights and tracking  </li>
<li>Automatic language detection  </li>
</ul>
<h3>Developer features</h3>
<ul>
<li>Web API  </li>
<li>JavaScript API  </li>
<li>PHP API  </li>
<li>Custom integrations and use cases  </li>
</ul>
<h3>Additional features</h3>
<ul>
<li>Progressive web app  </li>
<li>WordPress integration  </li>
<li>Multilingual and RTL support  </li>
<li>GDPR and privacy tools  </li>
<li>Customizable design  </li>
<li>White-label ready  </li>
<li>Secure and scalable  </li>
<li>Full-screen and panel chat modes  </li>
<li>High performance architecture</li>
</ul>
<h3>External services</h3>
<p>This plugin connects to the HeroChat service at <a href="https://app.herochat.io" rel="nofollow ugc">https://app.herochat.io</a> to load and display the live chat widget.</p>
<p>When enabled, the plugin loads a JavaScript file from HeroChat. This request may include:</p>
<ul>
<li>Your HeroChat ID</li>
<li>Website language</li>
<li>Technical request data (e.g. IP address, browser, referrer)</li>
</ul>
<p>This service is required for the plugin to function.</p>
<p>Terms of Service: <a href="https://app.herochat.io/terms-of-service.txt" rel="nofollow ugc">https://app.herochat.io/terms-of-service.txt</a><br />
Privacy Policy: <a href="https://app.herochat.io/privacy-policy.txt" rel="nofollow ugc">https://app.herochat.io/privacy-policy.txt</a></p>


A free, one-click live chat solution for WordPress. No coding required. Built for modern customer communication.

aserva1

<p>aserva AI Chat Widget adds an AI-powered customer support chat widget to your WordPress site and WooCommerce store.</p>
<p>The plugin connects your site to aserva, syncs useful WooCommerce and WordPress support context, and lets aserva answer common customer questions from your store knowledge. When the AI is unsure, conversations can be escalated to your aserva inbox.</p>
<h4>Free store scan before setup</h4>
<p>Before installing, you can scan your public store pages for visible support leaks, missing policy inputs, order-status gaps, product-confidence gaps, and cart-recovery opportunities:</p>
<p>https://aserva.io/scan?platform=woocommerce</p>
<p>The scan is evidence-based and maps gaps to aserva playbooks. It does not require an account.</p>
<h4>Built for WooCommerce merchants</h4>
<ul>
<li>Answer common product questions from your store content and catalog</li>
<li>Help customers with order status questions using WooCommerce order events</li>
<li>Capture refund, return, and support requests for review</li>
<li>Sync form submissions from popular WordPress form plugins</li>
<li>Track useful commerce events such as order updates, refunds, reviews, subscriptions, and abandoned carts</li>
<li>Add a lightweight chat widget without editing your theme</li>
</ul>
<h4>Fast setup</h4>
<p>Install the plugin, connect your aserva account, and enable the widget. The setup wizard supports dashboard-assisted connection and manual API key setup.</p>
<h4>Human handoff</h4>
<p>aserva is designed for safe automation. Questions that need review can be escalated instead of forcing the AI to guess.</p>
<h4>Requirements</h4>
<ul>
<li>WordPress 5.5 or higher</li>
<li>PHP 7.4 or higher</li>
<li>An aserva account</li>
<li>WooCommerce is optional, but recommended for ecommerce support workflows</li>
</ul>
<h3>Privacy Policy and External Services</h3>
<p>This plugin connects to aserva, an external AI customer support service operated by aserva. The default service URL is https://app.aserva.io.</p>
<p>The plugin may send the following data to aserva after it is configured with an aserva API key:</p>
<ul>
<li>Chat widget configuration, including organization ID, widget position, color, and language.</li>
<li>Logged-in customer context, such as display name and email, when available.</li>
<li>Contact form submissions from supported form plugins, including submitted name, email, subject, message, selected fields, and page URL.</li>
<li>WooCommerce order events, including order ID, order number, status, totals, currency, items, product URLs, product images, customer email, customer name, phone, and address fields.</li>
<li>WooCommerce refund events, product review events, subscription renewal events, back-in-stock events, and abandoned cart events when those workflows are available on the store.</li>
<li>Plugin diagnostics such as plugin version, WordPress version, site URL, and connection status.</li>
</ul>
<p>Data is sent only after the plugin is configured with an aserva API key. Webhook requests from the plugin to aserva are signed with HMAC-SHA256 and include a timestamp.</p>
<p>For full details, review:</p>
<ul>
<li>Privacy Policy: https://aserva.io/privacy</li>
<li>Terms of Service: https://aserva.io/terms</li>
</ul>


aserva AI Chat Widget

AI customer support chat for WordPress and WooCommerce stores. Help route product, order, return, and support questions.

HeroChat vs aserva AI Chat Widget