HeroChat

<p>Streamline your customer communication with HeroChat, a powerful live chat and chatbot solution designed for conversational marketing.</p>
<p>Save time, increase engagement, and convert more visitors into customers using a system built for real-time interaction.</p>
<p>Here’s how HeroChat helps you grow your business and improve communication.</p>
<h3>Live chat</h3>
<p>Easily add a live chat widget to your website and start conversations with your visitors instantly.</p>
<p>With HeroChat, you can:</p>
<ul>
<li>Provide real-time customer support directly on your website</li>
<li>Assist potential customers during their decision-making process</li>
<li>Engage visitors and capture leads efficiently</li>
<li>Automate conversations using chatbot functionality</li>
</ul>
<h3>Real-time notifications</h3>
<p>Stay connected and never miss a message.</p>
<p>HeroChat includes a complete notification system, including:</p>
<ul>
<li>Email notifications</li>
<li>Push notifications</li>
<li>Desktop alerts</li>
<li>Sound alerts and visual indicators</li>
</ul>
<p>You can also update the browser tab title dynamically when new messages arrive.</p>
<h3>Mobile experience</h3>
<p>Turn any device into a support hub.</p>
<p>HeroChat works seamlessly across desktop and mobile devices and can be used as a progressive web app.</p>
<p>Install it on your smartphone or computer and manage conversations from anywhere.</p>
<h3>Support features</h3>
<ul>
<li>Manage conversations in real time  </li>
<li>Knowledge base integration  </li>
<li>Message editor and saved replies  </li>
<li>Departments and routing  </li>
<li>Notifications and queue management  </li>
<li>Email integration  </li>
<li>Omni-channel communication  </li>
<li>AI-powered translations and smart replies  </li>
<li>Reports and analytics  </li>
<li>Ticket system and offline messages  </li>
<li>And more  </li>
</ul>
<h3>Chatbot features</h3>
<ul>
<li>Automated conversations  </li>
<li>Easy-to-use interface  </li>
<li>Pre-built templates  </li>
<li>Training and customization  </li>
<li>Rich message support  </li>
<li>Human takeover  </li>
<li>Multilingual support  </li>
<li>Knowledge base integration  </li>
<li>WooCommerce compatibility  </li>
<li>Integration with platforms like Facebook and Telegram  </li>
<li>AI-powered automation and analytics  </li>
<li>Advanced actions and workflows  </li>
</ul>
<h3>Marketing features</h3>
<ul>
<li>Popup messages  </li>
<li>Welcome messages  </li>
<li>Follow-up sequences  </li>
<li>Subscription forms  </li>
<li>Newsletter integration  </li>
<li>Automation triggers  </li>
<li>Multi-user messaging  </li>
<li>WooCommerce integration  </li>
<li>Proactive chat campaigns  </li>
<li>Rich interactive messages  </li>
</ul>
<h3>User management</h3>
<ul>
<li>User registration and login  </li>
<li>Manage agents and customers  </li>
<li>Search, filter, and organize users  </li>
<li>Customer insights and tracking  </li>
<li>Automatic language detection  </li>
</ul>
<h3>Developer features</h3>
<ul>
<li>Web API  </li>
<li>JavaScript API  </li>
<li>PHP API  </li>
<li>Custom integrations and use cases  </li>
</ul>
<h3>Additional features</h3>
<ul>
<li>Progressive web app  </li>
<li>WordPress integration  </li>
<li>Multilingual and RTL support  </li>
<li>GDPR and privacy tools  </li>
<li>Customizable design  </li>
<li>White-label ready  </li>
<li>Secure and scalable  </li>
<li>Full-screen and panel chat modes  </li>
<li>High performance architecture</li>
</ul>
<h3>External services</h3>
<p>This plugin connects to the HeroChat service at <a href="https://app.herochat.io" rel="nofollow ugc">https://app.herochat.io</a> to load and display the live chat widget.</p>
<p>When enabled, the plugin loads a JavaScript file from HeroChat. This request may include:</p>
<ul>
<li>Your HeroChat ID</li>
<li>Website language</li>
<li>Technical request data (e.g. IP address, browser, referrer)</li>
</ul>
<p>This service is required for the plugin to function.</p>
<p>Terms of Service: <a href="https://app.herochat.io/terms-of-service.txt" rel="nofollow ugc">https://app.herochat.io/terms-of-service.txt</a><br />
Privacy Policy: <a href="https://app.herochat.io/privacy-policy.txt" rel="nofollow ugc">https://app.herochat.io/privacy-policy.txt</a></p>


A free, one-click live chat solution for WordPress. No coding required. Built for modern customer communication.

Giorgio Zamparelli

<p>Integrate Globo Widget chat for seamless customer support on your WordPress site. Globo Support is a SaaS product for live chat.</p>
<h3>How it works</h3>
<ol>
<li>Powered by Globo Support: The globo widget chat plugin uses Globo Support’s Chat Widget feature to allow visitors to interact with wordpress sites and send queries to the site owners.</li>
<li>Integration with the dashboard: Messages sent through the widget (widget.globo.support) are seamlessly integrated into the Globo.support’s dasbhoard <a href="https://app.globo.support" rel="nofollow ugc">app.globo.support</a>. WordPress site owners will receive these messages on <a href="https://app.globo.support" rel="nofollow ugc">app.globo.support</a> and will be able to manage conversations and interactions from a centralized location.</li>
</ol>
<p>Learn More:<br />
Explore the full suite of Globo.support features by visiting our landing page <a href="https://globo.support" rel="nofollow ugc">globo.support</a> and main app at <a href="https://app.globo.support" rel="nofollow ugc">app.globo.support</a>.</p>
<p><a href="https://www.globo.support/en/privacy-policy/" rel="nofollow ugc">Privacy policy</a></p>
<h3>Features</h3>
<ul>
<li>Easy integration of the Globo Widget chat into your website.</li>
<li>Provide real-time customer support to your users.</li>
<li>Customize the appearance and behavior of the chat widget.</li>
</ul>
<h3>Installation</h3>
<ol>
<li>Install the plugin through the ‘Plugins’ menu in WordPress and activate.</li>
<li>Configure the Globo Widget settings in the plugin’s Globo settings page.</li>
</ol>
<h3>Frequently Asked Questions</h3>
<p>Q: How do I configure the Globo Widget settings?<br />
A: After activating the plugin, navigate to the ‘Globo Settings’ page in the WordPress admin area. Enter your Globo Website ID and customize the chat widget’s appearance and behavior.</p>
<p>Q: Where can I find my Globo Website ID?<br />
A: Your Globo Website ID can be obtained from your app.globo.support account. Log in to your app.globo.support dashboard and navigate to Settings page to find your unique Website ID.</p>
<p>Changelog</p>
<h4>1.0</h4>
<ul>
<li>Initial release.</li>
</ul>
<p>Upgrade Notice</p>
<h4>1.0</h4>
<p>Initial release of the Globo Widget Integration plugin.</p>


Globo Customer Service Chat

Integrate Globo Widget chat for seamless customer support on your WordPress site. Globo Support is a SaaS product for live chat.

HeroChat vs Globo Customer Service Chat