NickDuncan

HeySpark adds a modern chat, call, and video widget to your site and a conversational inbox inside WP-Admin. Your chat data stays on your WordPress install. No external services, no monthly subscriptions, no accounts to create. Just install, activate, and start chatting.
<h4>Why HeySpark</h4>
<ul>
<li>Self-hosted. Conversations live in your database, on your server. Nobody else sees them.</li>
<li>No accounts. Install and go. No signup, no API keys.</li>
<li>Modern UX. A messenger-style widget your visitors already know how to use.</li>
<li>Fast. Lightweight, deferred asset loading, no heavy framework dependencies.</li>
<li>Translation-ready. Full text domain, bundled POT, right-to-left compatible.</li>
</ul>
<h4>Free features</h4>
<ul>
<li>100% free live chat</li>
<li>“Call now” functionality with WebRTC audio calls that are secure and private</li>
<li>Floating chat widget on your site with Shadow DOM isolation (no theme conflicts)</li>
<li>WP-Admin inbox with a conversation view</li>
<li>Real-time chat via long-polling (no external service required)</li>
<li>Online/Away toggle</li>
<li>Offline message form with email notifications when you’re away</li>
<li>Pre-chat form with name + email capture</li>
<li>Optional GDPR consent checkbox with configurable text</li>
<li>Appearance settings: greeting, brand color, launcher position (left/right)</li>
<li>Mobile show/hide toggle</li>
<li>Sound + desktop notifications for new messages</li>
<li>Repeating new-chat sound until you open the conversation</li>
<li>Read receipts (sent / seen ticks), with the exact “seen” time on hover</li>
<li>Auto-close inactive conversations after a chosen time</li>
<li>Live “visitors online” dashboard with activity scores</li>
<li>Optional visitor country lookup in the dashboard, with a country filter (off by default)</li>
<li>Clickable links in the GDPR consent text</li>
<li>Visitor can view previous conversations after a chat is closed</li>
<li>Close conversations from the admin inbox</li>
<li>Translation-ready, bundled POT</li>
<li>Responsive, accessibility-minded design (keyboard navigation, ARIA live regions, focus management)</li>
</ul>
<h4>Pro features (available separately)</h4>
Upgrade to HeySpark Pro for:
<ul>
<li>One-to-one video calls (camera to camera, relayed through your own TURN server)</li>
<li>Agent-initiated chats: proactively message online visitors</li>
<li>Multiple agents: map WP roles to agent capability, route new conversations</li>
<li>Quick responses (canned replies)</li>
<li>Page include/exclude rules</li>
<li>Business hours with timezone support</li>
<li>CSAT ratings after conversations end</li>
<li>Custom branding: your own widget logo and closed chat-bubble icon</li>
<li>“New visitor” alerts (sound and/or desktop notification when someone lands)</li>
<li>“What’s new” announcements shown inside the widget</li>
<li>Custom CSS for the widget</li>
</ul>
Learn more at <a href="https://codecabin.io/store/heyspark-pro" rel="nofollow ugc">codecabin.io/store/heyspark-pro</a>.

HeySpark – Live Chat and Call Now Plugin

Self-hosted live chat plugin for WordPress. Talk to visitors or let them call straight from your admin area, conversations stored on your own site.

chatty

Enhance your website’s communication capabilities with the Chatty 
WordPress Chat Plugin. This state-of-the-art plugin is not just a chat 
tool; it’s a dynamic way to engage with your visitors in real time.
Chatty elevates your website by integrating a platform for real-time 
messaging in chat rooms, seamlessly building social networks. This 
feature-rich tool increases user engagement, ensuring your visitors have 
immediate access to help and information.
<h3>Key Features of Chatty:</h3>
<ol>
<li>Live Interaction with Customers: Directly communicate with 
customers as they browse your site with Chatty. Instantly answer 
queries and provide immediate assistance, thereby enhancing the 
overall user experience.</li>
<li>Ease of Configuration and Setup: Chatty is designed for ease of 
use. Its straightforward setup and configuration process make it 
accessible to both beginners and advanced users.</li>
<li>Customizable Features: Fine-tune the settings to perfectly align 
with your website’s aesthetics and functionality. Customize the 
color theme of the widget, control its visibility on specific pages, 
schedule its display for certain times and days, and hide it when 
operators are offline.</li>
<li>Chatbots: Develop chatbots designed to manage basic customer inquiries autonomously, eliminating the need for operator intervention.</li>
<li>Engaging Pop-Up Notifications: Capture attention and boost user 
engagement with dynamic pop-up messages.</li>
<li>Supports Multiple Languages: Facilitate seamless communication 
with a multi-language translation widget, enabling interactions in 
the customer’s native language.</li>
<li>Statistics: Monitor and track your team’s productivity metrics 
to continuously improve service delivery.</li>
<li>Chat Notes: Capture essential details in chat notes. Gain 
valuable insights by tracking your customer’s browsing journey.</li>
<li>Multiple Projects: Manage multiple projects with independent 
settings, and support clients across various websites from a single 
application.</li>
<li>Team Management: Configure your team members’ permissions 
efficiently. Facilitate both private and group chats within your 
team.</li>
</ol>
<h3>How to Use Chatty Plugin:</h3>
<ol>
<li>Register for a Chatty Account: Begin by registering an account 
with <a href="https://chatty-widget.com/" rel="nofollow ugc">Chatty</a>.</li>
<li>Obtain the Installation Code: After registration, visit <a href="https://chatty-widget.com/dashboard/integration" rel="nofollow ugc">this 
page</a> and copy the 
installation code provided.</li>
<li>Install and Activate the Plugin: Download and install the Chatty 
plugin on your WordPress site. Once installed, activate the plugin.</li>
<li>Access Chatty Settings: In your WordPress dashboard, navigate to 
the new menu item labeled “Chatty Settings.”</li>
<li>Enter the Installation Code: Paste the installation code you 
copied earlier into the “Widget Script” field in the Chatty 
settings.</li>
<li>Save Your Changes: After entering the code, save your settings 
to complete the installation process.</li>
<li>Configure and Engage: Now, you can further configure your plugin 
as needed. Once set up, you’re ready to communicate with your 
customers through our platform.</li>
</ol>
<h3>Is it Free?</h3>
The Chatty WordPress Chat Plugin is free to use, but it requires a 
Chatty account. Chatty offers a 14-day free trial, and there’s no need 
for a credit card to get started.
Explore the various plans and features Chatty offers by visiting our 
<a href="https://chatty-widget.com/pricing" rel="nofollow ugc">website</a>.

Chatty

Enhance your website's communication capabilities with the Chatty

HeySpark – Live Chat and Call Now Plugin vs Chatty